SUMMARY:

Project/Program/Product Management - Business Analysis and Business Intelligence- Usability Engineering(UX/UI)- Strategy Development- Team Leadership and Development- CSPO & CSM CertifiedVisionary IT leader with a passion to design, develop, and implement innovative solutions. Effective communicator who cultivates relationships and inspires teams to work collaboratively to deliver user-friendly quality products on time and within budget. In depth knowledge in product management, project/program management, business analysis, advanced analytics and usability engineering. Proven track record at analyzing complex systems, developing sound strategies, and implementing products which maximize efficiency and reduce costs. Entrepreneur, innovator, and author of two provisional patents, was nominated by the Tampa Bay Business Journal for the “Entrepreneur Up and Comers” award. A self- driven technology evangelist with committed dedication to stay on top of leading edge technology, methodologies, and best practices. Bilingual English/Romanian

TECHNOLOGY SNAPSHOT:

TECHNOLOGIES: Microsoft Dynamics, Salesforce, JD Edwards One World, SAP ERP, Oracle E-Business Suite, JIRA, Rally, TFS, Quick Test Pro, SharePoint, Content Management Systems(CMS)- SiteFinity, Adobe Experience Manager, Learning Management System(LMS)- Moodle, SAP Business Objects, Oracle OBIEE 11g, Hyperion, SQL, Java, JavaScript, HTML, XML, CSS, Photoshop, APIs, biometric authentication, barcode technology, SaaS/Cloud technologies, Amazon Web Services, Director, Dreamweaver, Omniture, Google Analytics, MS Suite (Word, Excel, MS Project, Visio)

METHODS: Agile-SCRUM, Kanban, Waterfall, SCORM, SDLC, RUP, Usability Engineering(UI/UX)

PROCESSES: New Product Initiatives(NPI)

EXPERIENCE:

Technical Program Manager/ Scrum Master

Confidential, Santa Clara, CA

Responsibilities:

• Led over 14 platform and corporate projects consecutively from conception to completion.
• Developed project plans, milestones, and tasks for developers, engineers, data scientists, authors, product owners, and QA leads, located in US, EMEA, and APAC, using Agile/SCRUM and JIRA. Systems: Adobe Experience Manager, SaleForce, Voltron-data mart, and MuleSoft.
• Facilitated SPRINT planning sessions, daily-stand-ups, backlog grooming, release schedule, resource allocation, and developed project intake process.
• Implemented AGILE best practice to ensure requirements were defined in user stories, tasks were completed on time with SPRINT, and identifiable risks and dependencies were frequently communicated to stakeholders.

Technical Product Owner/PM- Legal-Global Safety and Security

Confidential, San Jose, CA

Responsibilities:

• Ensured technical solution aligned with project objective, budget, strategy, technical specifications, and KPI requirements.
• Project Manager of global security and compliance audit of Confidential ’s legal system- IRIS, for product development engineering team.
• Successfully mitigated a high-risk project by engaging stakeholders to resolve networking, infrastructure, and PCI compliance issues.
• Communicated project status with key milestones, identifiable risks, and dependencies to OCIO program leaders. Managed project in JIRA/RALLY.
• Product Owner/BA of Legal eBilling&Matter Management system.
• Conducted vendor evaluation and analyzed RFP responses to ensure solution met business and technical specification.

Solution Designer-Product Owner

Confidential, Walnut Creek, CA

Responsibilities:

• Agile Product Owner representing 3 business units with distinct and complex business processes utilizing multiple systems such as Moodle(LMS), Salesforce, Microsoft Dynamics, SiteFinity, BI analytics and biometric authentication.
• Developed 2016 technology roadmap: timeline, cost, epics and resource allocation.
• Developed a solid business case for in-house development initiatives which significantly reduced cost, minimized risk, and provided project transparency to stakeholders.
• Authored business requirements, user stories, and high level architectural diagrams.
• Conducted cost and benefit analysis, gap analysis of current and future systems.
• Managed product backlog(s) in JIRA. Facilitated daily SCRUM meetings and SPRINT planning sessions, using planning poker.
• Ensured new product initiatives met OSHA regulations.

Sr. Business Intelligence Analyst/PM- Operational Intelligence/Engineering

Confidential, Tampa, Fl

Responsibilities:

• Led multiple source systems integration projects into operational intelligence data warehouse, to report the health and quality of Nielsen’s collections, and crediting systems.
• Extensive research and analysis on EMM- iPhone/Android mobile data, WebCensus- online analytics, and code reader/LMH- TV analytics/ambient tuning.
• Collaborated with data science teams, engineers, and Directors to create complex algorithms to measure and monitor digital consumer usage and develop predictive consumer models.
• Created visually appealing call to action dashboard and reports in MicroStrategy.
• Authored business requirement documents using Nielsen’s NPI process: defined project scope, dependencies, risks, and schedule of deliverables.
• Mentored Emerging Leaders Associates as Project Managers.

Functional Business Analyst

Confidential, Tampa, Fl

Responsibilities:

• Product Owner and Subject Matter Expert of Microsoft Dynamics, SharePoint, and barcode technology using Agile-SCRUM methodology, and Team Foundation Server to manage product backlog and requirements.
• Automated the on-boarding process for consultants.
• Analyzed workflow processes of multiple clients with complex on-boarding specification for successful integration into Microsoft Dynamics.
• Authored BRD, user stories, UAT scripts, test cases, and training documents.
• Conducted UAT and training after each iteration/release to ensure adaptability of new processes and technology.
• Received quarterly achievement award from OCIO.

Sr. Business Intelligence Analyst

Confidential, Tampa, Fl

Responsibilities:

• Played a key role in the implementation Oracle OBIEE 11g.
• Extracted financial and accounting data from SAP A/P, A/R and GL into the data warehouse.
• Analyzed reports with finance and accounting teams, compiled and rewrote over 750 reports down to 150 in Oracle OBIEE 11g.
• Conducted extensive testing and analysis of SQL queries to ensure successful conversion from Oracle Discoverer to Oracle OBIEE 11g.

Sr. Business Intelligence Analyst

Confidential, Tampa, Fl

Responsibilities:

• BAW (Business Activity Warehouse) analyzed variances of transactional data between PEARL and SAP ERP- P2P, A/P, PO for 26 countries.
• Developed test scripts and test scenarios for security, reporting and data acquisition projects.
• Tracked defects and enhancements in SharePoint.
• Created ad-hoc reports using SAP Business Objects.
• Trained business users on Knowledge Manager (Online tool for expense analysis & reporting).

Sr. Business Analyst/Usability Engineer(UI/UX)

Confidential, Tampa, Fl

Responsibilities:

• Spearheaded the implementation of a Television Network CMS platform, providing Confidential coverage nationwide to over 200 million patients.
• Developed solid business case and received approval from Board of Directors to implement new CMS platform.
• Conducted competitive analysis, market studies, and gap analysis. Authored requirements, product plan, use cases, workflows and architectural diagrams.
• Designed user interface(UI) in Photoshop.

Sr. Business Intelligence Analyst

Confidential, Clearwater, Fl

Responsibilities:

• Led TBS legacy financial system integration into data warehouse using Hyperion. D eveloped project plan, requirement documents, data mapping, and data gap analysis.
• Created test plan, test cases, and test scenarios for QA teams.
• Set-up data warehouse team of 12 on SharePoint to manage and track incoming projects.
• Designed user interface for Visual Portfolio (Financial Institution Dashboards).
• Applied usability methods and standard design principles to create user friendly scorecards and financial portfolio dashboards with KPIs.

Business Analyst

Confidential, Tampa, Fl

Responsibilities:

• Facilitated JAD sessions with executives, engineers and DBAs to develop REPS Software (SaaS -Marketing, Care, Census, Billing, Reports and Business Intelligence solutions).
• Authored functional and technical requirement documents, workflow diagrams, and use cases.
• Oversaw enhancements and bugs in TFS.
• Partnered with project manager to develop project plans, tasks, time lines, and assign appropriate resources needed to meet deliverables.
• Collaborated with QA team to develop test cases, data metrics, and UAT scripts.

Consultant- Usability Engineer

Confidential, Clearwater, Fl

Responsibilities:

• Conducted usability studies (UX/UI) of TechData’s B2B website and online tools.
• Authored, designed mock-up, presented a comprehensive usability document highlighting UI changes needed to increase traffic, shopping cart conversion, and cross selling opportunities.
• Led a team effort to implement proposed recommendations.
• Led the UI/UX design, development, and implementation of OneDesk, a $3 million custom ERP system used by 600 sales associated that process over 35,000 orders daily. Conducted usability studies, market research, and analyzed internal and external systems, such as Microsoft CRM, SAP, Spot Pricing Tool, Siebel, E-Vision, DCS-Mainframe/Logistics & Distribution and TechData’s intranet. Developed user profiling/personas, task analysis, workflow diagrams, and technical and functional documentation for engineering teams, directors and QA team.