SUMMARY

• Worked for reputed companies, Confidential (4+ years), Chase Bank (3+ years), Deutsche Bank (2+ years), Society for Worldwide Interbank Financial Telecommunication (SWIFT - 2+ years) and American Online. Currently working with Confidential Energy (SOCAL Gas, Sept 2016 till date).
• Well versed with Banking, Financial, Insurance and Utility Domain.
• Certified Scrum Master (PSM) and Product Owner (PSPO).
• Accomplished servant-leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum teams; co-located and distributed.
• Highly skilled and successful in coaching, mentoring and upholding the values of scrum.
• Expertise in leading strategic Release Planning and tactical Iteration Planning sessions for 4 Major releases.
• Expertise in developing the roadmap for all teams to evolve toward predictive velocities.
• Expertise gathering requirements and write user stories that are understandable by the team.
• Mentored and coached Scrum Masters new to company at most adherence of defined process, practical solution to common challenges in team, contextual mentoring.
• In regular intervals educated team on Agile principles, appropriate tool selections and adoption of agile methodologies.
• Knowledgeable in increasing collaboration, predictability, transparency within teams.
• Expertise in Business-driven development, Test driven development, pair programming, and etc.
• Obtain maturity of the team and coach the team for higher level of maturity at a pace that is sustainable and appropriate for the team
• Have strong understanding of SDLC, Waterfall and agile software development methodologies.
• Implemented and managed multiple projects integrated as a whole. Delivered the total business solution on time and within budget.
• Collaborated with senior management, functional managers, and project managers to plan business and technology initiatives and budgets. Used formal and informal network to accomplish program objectives. Identified and resolved project issues and managed project risks.
• Established and managed schedules, and performance of large, highly complex projects. Fully accountable for complex/diverse projects with a high degree of business risks.
• Review current agile processes, drive process improvement, challenge and help team to innovate.
• Collaborate on best practices and new involution with other Coaches and Enterprise Agile Coach
• Hands-on experience in continuous integration & deployment.
• Expertise in software testing life cycle, defining complicated test strategy, test process definition, test plan creation both for Manual and Automated functional and non-functional requirements.
• Expertise spread across business scenario creation, test scenario creation, test case creation, test execution, analyzing the test results, generating test reports, defect creation, defect prioritization, defect analysis using tools, such as HP alm (including BPT framework), JIRA, TestLink, Trac, Bugzilla, HP QC, MS TFS, MTM, and etc.
• Expertise in coordinating with Development and Test team and SME’s in conducting iterative testing, internal validations and UAT’s for large enterprise applications - on premise, on device and on demand solutions.
• Worked in a highly agile environment to manage and demonstrate effective process management protocols and expertise in SAFe 3.0, SAFe 4.0 and Scrum Methodologies.
• Track record of Obtaining results that are within established scope, timeline, and quality levels.
• Track record in leading a large multi-skilled team of systems, test analysts, and end users, collaborating and working with cross-functional teams, coordinating with field consultants, specialists, solution ramp-up customers and partners, bringing together business and technology expertise.
• Seasoned in process management, project management, test management, defect management, estimating, planning, prioritization, scheduling, risk management, traceability, reporting and monitoring projects for quality & productivity.
• Strong Leadership and interpersonal skills with focused business values and execution ability.
• Ability to work under tight deadlines, rapidly changing priorities, high-level of professionalism and work ethics.
• Performed automated testing using HP-Mercury tool like Quality Center; experience in building automation strategies, scheduling and resource planning
• Proficient in creating SQL queries to validate back-end data matches with front-end customer facing application.
• Hands-on experience on MS SQL, Oracle, MySQL and MS Access database.
• Hands-on experience on Lotus Notes, SharePoint, OpenText, Eccentex AppBase and Work Order Tracking (WOT) tool to manage end to end workflow based process, EDS and Tsys Mainframe systems.
• Hands-on experience on device testing (mobile, Ipad, Tablet and others), Android and IOS and ETL, Soap UI, Control-M jobs and Cloud based testing.

TECHNICAL SKILLS:

Operating Systems: Windows 10, XP/Vista, Windows NT, Mac, LINUX, MS-DOS, UNIX.

Packages: MS Office - Visio/Excel/Power Point/Word, MS Outlook

Programming Skills: C, C++, Java, Servlets, J2EE, JSP, VHDL, Verilog

Database: MS SQL, Oracle, MySQL, MS-Access

Scripting Languages: HTML5/UI5 latest, DHTML, JavaScript, JQuery, Shell

Testing: Manual & Automation Testing, Mobile Sales and Service Testing, System Integration Testing.

Automation Tool: QTP, DTS, Selenium

Web Service testing tools: SoapUI Pro

Testing Tools: HP ALM, JIRA, BLT, Bugzilla, TCM Microsoft Test Manager Visual Studios

Project Management Tools: TeamPlay PM, MS Project, IPat

Messaging Tools: XML prep, IBM QM, MQ Tool, HP EDS and Tsys, test Harness

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

My Responsibilities

• As ScrumMaster, coached the product owner and team to build the product backlog, facilitated the daily scrum, and removed impediments to help team meet the sprint goal.
• Guided a co-located scrum team of 5 developers, responsible to develop and maintain SAP system.
• Reported project health and wealth metrics via Dashboard to senior level stakeholders.
• Organized and facilitated sprint planning, daily stand-up, reviews, retrospectives, release planning meetings.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of the scrum framework
• Represented team in Scrum of Scrums, and participated in ScrumMaster Community of Practice sessions.
• Enact change and continuous improvement increasing the productivity of Scrum teams by 20% and the quality of deliverables by more than 15%; based on increased team velocity and reduced defects
• Empowered the team to self-organize and grow cross-functionality
• Met goal of addressing and resolving issues within 24 hours
• Tracked and communicated team velocity and sprint/release progress
• Monitored project budgets, and provided monthly forecast to project sponsors.
• Established high-level release schedule, ensures that the team is aligned with this schedule and on track.

Confidential

Scrum Master

My Responsibilities are:

• Responsible to guide 3 project teams of 4, 5, and 10 team members; onshore and offshore.
• Provided real-time guidance and coaching to teams, and efficiently removed obstacles.
• Facilitated the scrum teams to deliver workable deliverables in three week sprint cycles.
• Produced agile artifacts to management
• Responsible to coach both onsite and offshore teams to meet sprint goals
• Interacted with other teams to enable the cross fertilization of ideas and solutions across a project.
• Provided metrics and statuses to senior management.
• Ensured the scrum teams follow the scrum framework
• Supported the Product Owner by writing user stories and helping prioritize the product backlog
• Project management tools used: Rally, Microsoft Office Suite, HP QC (ALM)

Confidential

Scrum Master / SAFe Agile Coach

My Responsibilities included:

• Successfully delivered 4 releases from 2013 till 2016. 3 Major releases where planned every year and I was responsible for 1 release each year.
• Responsible for the overall planning, coordination, and management of release.
• Coordinate all scrum ceremonies including the daily scrum meetings, sprint planning meetings, sprint review meetings, and sprint retrospective meetings.
• Maintain the three scrum artifacts: the product increment, product backlog, and sprint backlog.
• Work closely with project owner in backlog refinement, ensuring clarity and prioritization of story cards for easier play by development teams.
• Maintain a continuous delivery of features and the continuous improvement process with actions items from the sprint retrospective.
• Organized and facilitated the execution of the sprint review, ensuring business is presented with work from the iteration.
• Escalated impediments to leadership that went beyond resolution in the team.
• Fostered team dynamics that improved morale, and motivated teams to self-organize increasing the level of Agile maturity.
• Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
• Direct and lead development team from project initiation through the delivery of final product.
• Maintain the burnup and burndown charts for tracking teams progress both iteratively and throughout the project life cycle.

3 times consequently awarded for outstanding performance and successfully implementing the release.

Confidential, Chicago, IL

Test Lead

My Responsibilities included:

• Coordinate project change management process
• Coordination between JPMorgan Chase IT and offshore teams
• Interacting with the SMEs for clarification and understanding
• Review and approve FRD’s BRD’s and PSD’s for RAP and CR’s
• Test planning and managing using HP Quality center
• Review and Create test scripts, manual and using Business components of QC
• Triage Defects logged by QA and UAT teams
• Managing and tracking the progress of testing activities generating various reports through QC.
• Perform End to End testing, validating data in UI, Database and other interface applications
• Perform BVT and other functional testing. Was responsible for GO or NO GO
• Work with JPMorgan Chase project manager for issue resolution, identification of risk &mitigation
• Provide periodic status update to JPMC Test Lead and other stakeholders to review the progress and ensure that client’s concerns and issues are addressed in a timely manner
• Responsible for reviewing and approving Test data sheet, Requirement Traceability Matrix (RTM)
• Was responsible for all QA related activities for Alliance Access Application
• Preparation and review of test plan
• Review of FRS, BRS and User docs
• Preparation and review of test cases and running automation scripts (QTP)
• Plan and conducted review and status meetings
• Track and monitor the progress of the project, and update all Product Management team
• Prepare status reports on a weekly basis on projects
• Identification of risks and prepare mitigation plans
• Collected metrics on Productivity, Requirement, etc.,
• Managing team members and doing performance appraisal

Confidential, Dallas, TX

Test Lead / Scrum Master

My Responsibilities included:

• Was responsible for all QA related activities for 22 different Toolbar and Confidential .com page.
• Effort estimation for all the above mentioned projects.
• Planned and prepared WBS and scheduled them using TeamPlay PM and MS Project
• Interaction with the Product Management team to discuss on any change requirements
• Plan and conduct review and status meetings
• Track and monitor the progress of the project, and update all Product Management team
• Prepare status reports on a weekly basis on multiple projects
• Identification of risks and prepare mitigation plans
• Collected metrics on Productivity, Requirement, etc.,
• Managed team members and did performance appraisal
• Preparation and review of Test plan
• Conducted Random testing, Functional Testing, End-to-End Testing and Regression Testing.
• Capturing and recording bug incidents
• Validate and verify the applications against business rules and application specifications.
• Plan and conduct review and status meetings
• Track and monitor the progress of the testing, and update all Product Management team
• Prepared and reviewed test plan
• Estimation of Software size based on a similar completed project using FPA
• Used traceability matrix to ensure all the requirements are being covered
• Interaction with client and reported the project status to the senior management
• Attend review and status meetings