SUMMARY

• Over 18 years of Product Manager/Senior Project Manager/Scrum Master experience successfully leading numerous SDLC/COTS-SaaS/ERP/ projects in these roles.
• Effectively decommissioned legacy ERP accounting system JD Edwards and implemented new ERP accounting system Microsoft Dynamics GP migration project
• Expertise utilizing Waterfall, Agile, and hybrid methodologies with budgets up to 2.3M
• Executed IT programs/projects in Finance/Travel, Healthcare, State Government, Higher Education, and Publishing organizations
• Managed multiple projects with co-located, offsite, and international project teams of 30 cross-functional team members to include Project Managers, Project Coordinators, Solution Architects, Business Analysts, Quality Assurance Experts, Development Engineers, DBA's, and Third-Party Vendors
• Instructed PMP Certification Training and Corporate Project Management Training served as an Executive Business Coach
• Dual graduate degrees combined with 23 years training/instructional design experience
• Exceptional communication, negotiation, conflict resolution, critical thinking, and decision making skills
• Volunteer Project Manager/SharePoint Director Operations Team with PMI - Phoenix Chapter
• Military veteran with Honorable Discharge and several awards

EXPERIENCE

Project Management Training Consultant

Confidential

Provided project management training services for the organization's Human Resources Department

Senior Project Manager, Experienced Hire Recruitment US/Global Talent Acquisition

Confidential

• Supported client's Global Recruitment Leadership and Technologies' Delivery Transformation initiative focused on building high-performance IT development teams
• Directed technology recruiting efforts to include recruiting technology partnerships and milestone tracking
• Managed the production of required project documents e.g., project plans status reports, risk management, change management, as well as of backlog refinement and presentations for senior leadership up to VP levels
• Fulfilled hybrid Project Manager/Scrum Master duties in successful completion of program goals
• Analyzed project metrics and managed a higher level of information at the trends and management indicator level differentiated between project and program metrics
• Integrated all aspects of the project plan refined project plan and managed performance against baseline
• Developed Microsoft Visio process charts to illustrate the recruitment process flow
• Championed strong program governance to maximize results for continuous improvement and retrospectives
• Managed program scope using appropriate fact-based metrics/assumptions and through approved change control process
• Identified and managed overall program costs and budgets against the project baseline
• Proposed and facilitated process improvement steps to include enhanced reporting which led to improved program decision making
• Served as HireVue Administrator while implementing innovative methods to enhance the end-user experience

Senior IT Project Manager

Confidential

• Effectively decommissioned legacy ERP accounting system JD Edwards and managed/delivered new ERP accounting system Microsoft Dynamics GP migration project to include 9 enterprise applications with 34 interfaces on time/budget
• Executed patient confidentiality processes according to HIPPA guidelines
• Managed various cloud-based ERP and custom built software solutions, including Microsoft Dynamics GP hosted on Microsoft Azure with the third-party applications: Integration Manager, SmartConnect, and SmartView, as well as the interfaces to/from the following corporate systems: Procurement, HRIS, Concur, Data Market, Medical Billing, etc.
• Exclusively implemented an Agile Scrum methodology, which led to an enhanced project experience and on-time delivery. Facilitated daily scrum meetings, sprint reviews, and sprint retrospectives, as well as maintained product and sprint backlog
• Successfully managed all project phases and project activities within the Software Development Life Cycle SDLC , including overall project status, budget, resources, change control, and issue and risk management
• Effectively managed 30 member local and remote project team comprised of Project Managers, Project Coordinators, Solution Architects, Business Analysts, Quality Assurance Experts, Development Engineers, DBA's, and Third-Party Vendors
• Directed site security protocols with security team

Developed effective PMO program/project tools that promoted process standardization and efficiencies

• Demonstrated effective execution of project controls i.e. project initiation, project planning, execution, resource management, risk and issue management, change management, etc.
• Exhibited the appropriate skills to overcome impediments and promoted the appropriate collaboration amongst all stakeholders
• Developed and maintained project and resource plans, maintained quality and focus, and monitored and controlled project expenditures against baseline
• Assisted in the definition of project metrics and the establishment of project success criteria with all business sponsors
• Managed project communications and negotiations with all levels of the organization
• Established and managed vendor/strategic partner relationships consulting services, development, integration, and implementation

Senior IT Project Manager

Confidential

• Managed two 2 COTS/SAAS solutions projects' implementation efforts in support of several US Department of Education Teacher Incentive Fund grants combined 2.3M effort for Maricopa County Education Services Agency
• Delivered and facilitated state and department procurement project justification and approval processes for two complex IT product acquisitions and development efforts utilizing SDLC Waterfall Agile Scrum methodologies
• Facilitated product backlog estimation, sprint estimation/planning, identified and eliminated impediments, monitored team velocity with TFS, and all sprint meetings
• Successfully delivered two 2 COTS/SAAS solutions within schedule one year for 20 school districts. This included leveraging templates, standards, and Best Practices from the PMO
• Managed 30 member local and remote project teams comprised of Project Managers, Project Coordinators, Solution Architects, Business Analysts, Implementation Specialists, Quality Assurance Experts/Testers, .Net Development Engineers, and Third-Party Vendors through all project phase gates and achievement of all deliverables
• Managed various web based and custom built software solutions, including teacher/administrator observation and evaluation systems, online student assessments, roster verification, dashboard and analytics integration tools to include identity management and single sign-on capabilities
• Demonstrated effective execution of project controls through all project phases
• Planned and developed financial budgets and resource forecasts for IT projects ranging from 420K to 1.3M each to include third-party invoice management
• Utilized Microsoft Team Foundation Server TFS to manage the team's software development lifecycle Managed site security protocols with security team

Project Management Professional PMP Training Executive Leadership Development Consultant

Confidential

• Instructed Project Management Professional PMP Certification, Project Management Fundamentals, and Microsoft Excel
• Consulted with an executive client at New Mexico Orthopeadics in the following topical areas: Communicating with your team Effective Management Practices Performance Management Practices Advanced Leadership Practices and Project Management

Solutions Manager Project Manager

Confidential

• Managed 100 print, e-Book, and digital media projects with budgets to 2.5M through the entire SDLC using Agile and Waterfall Methodologies
• Determined project objectives and scope, and ensured programs were completed on time, within budget and met Pearson's standards
• Planned, monitored, and controlled 100 print, e-Book, and digital media programs/projects via Microsoft Project, SharePoint, and Publishing Control System

High School Program Manager

Confidential

• Worked as a strategic partner with specific Metro leaders to ensure matriculation needs were met
• Provided leadership in the execution of the business plan, the control of expenses, and other managerial functions, as needed, such has recruiting, hiring, motivating, and supervising employees to success through the use of compliant policies and procedures
• Develop monthly project status reports for management and other key stakeholders

Senior Project Manager

Confidential

• Served as program manager/project manager for nine 9 Graduate Degree/Certificate programs
• Managed budgets and resource forecasts for curriculum development and supplemental IT projects ranging budgeted to 500K
• Determined project objectives and scope, and ensured programs were completed on time and within budget
• Analyzed current training programs, identified gaps, created training strategies, and strategies enhancing degree program offerings
• Managed over 350 curriculum, print, e-Book, and digital media projects through all project lifecycle phases meeting all goals
• Managed international 30 team member project team in India Tata in development of 70 digital asset projects
• Managed numerous multidisciplinary teams of 50-60 SMEs, executive management, publishing vendors, and in-house staff in selection and adoption process of traditional textbooks, e-Books, and digital assets

Adjunct Faculty Mentor Contract based part-time instructor

Confidential

• Faculty mentor with professional experience as a classroom and online facilitator
• Over 14 years' experience facilitating 500 classroom/online courses in Project Management, Healthcare Information Systems, Microsoft Office Suite, High Performance Environment, Cross-Functional Projects, Contractors Risk Management, and Estimating/Control, Communications, Organizational Negotiations, etc.

Adjunct Faculty Contract based part-time instructor

Confidential

Facilitated Microsoft PowerPoint and Business courses to enhance students skills

VOLUNTEER

Project Manager/Webmaster/Director of SharePoint

Confidential

• Managed all phases of new SharePoint migration project with Phoenix PMI chapter / Arizona State University partnership
• Managed the chapter SharePoint site to enhance communications for users internal teams, volunteers, and external users/visitors
• Set-up new SharePoint users per proper onboarding requests from internal teams and reset and troubleshoot login issues
• Established communication templates to ensure consistent and detailed message of SharePoint functionality and guidelines for approved users and completed monthly reporting for chapter senior management
• Created and maintained guidelines for the chapter website and reported on web usage and access statistics as needed