SKILLS SUMMARY

• 8 years of experience as a Project Manager
• 8 years of experience working in PMBOK environment
• 8 years of experience with SDLC
• 6 years of experience working on various IT projects including, infrastructure, systems, services, implementations, migrations, and upgrades
• 6 years of experience with Vendor Management
• 3 years of experience working in an Agile environment
• Extensive experience in a client-facing role
• Expert level experience with MS Office including Project, Excel, etc
• Managed budgets up to 6.5 million
• Proven success in managing several projects simultaneously
• Great communication and personality
• PMP Certified

EMPLOYMENT

Confidential

Project Manager/Scrum Master

• Projects s : Website redesign full/mobile /social sites, CMS implementation, Digital Media Application and Strategy Development
• Successful implementation of scrum methodology
• Introduced and lead project execution best practices
• Managed portfolio of critical projects
• Managed daily scrum meetings
• Maintains project back log
• Created status presentations for executive review
• Documents and manages risk and issue
• Customizes SharePoint project site
• Complete SDLC oversight and responsibilities
• Developed Project and supplemental plans

Confidential

Middleware Program Manager

• Project s : TIBCO and EDI middleware integration to support Global SAP deployment
• Provided direction and supervision for several projects at 6.5 million budget
• Delivered a portfolio of 80 middleware projects
• Managed vendor and client relationships through middleware integrations
• Developed matrix to communicate essential Key Performance Indicators
• Implemented processes and procedures to advance difficult projects
• 95 schedule and 100 budget KPI success rate.
• Responsible for multiple phase planning, SDLC enhancements, and customization
• Identified issues and risk, drove to resolution working with team leads.
• Communicated project status to senior management and various key stake holders

Confidential

Infrastructure Program Manager

• Project s : Accelerated Growth Strategy Portfolio Management , Integration of Tibco BE/BE rules engine, Oracle Exadata data store implementation
• PM for Infrastructure/eCommerce and Proof of concept projects
• Conducted weekly team meetings with software developers to ensure projects were on track, and conduct one-on-ones with team members to address individual issues affecting project work.
• Managed scope, resources, schedules, and communication relating to projects on deck provide guidance and support to project team.
• Utilized techniques to achieve strategic program goals i.e. unified reporting, value chain management, resource planning, etc
• Systematic coordination of services and the implementation of process to ensure project success
• Managed the hardware and software procurement process managed hardware and software build out.

Confidential

Project Manager

• Project s : Application Implementation, iSupport Incident Tracking, Asset Management, Strategic BU SharePoint Collection, User Control Portal, Website Development, Application Training Commercial and Customized .
• Developed project charters, schedules, budgets and resource plans for successful launch
• Provided status updates to executive teams on a weekly basis.
• Interfaced with various business and functional units for project milestones
• Utilized adopted CDC EPLC processes during all phases of project.
• Spearheaded several new application implementations including iSupport Incident Tracking, Asset Management, COTS ticket tracking, resource management and issues database application.
• Facilitated training on various application platforms on an ad-hoc basis via webinar, hands on classroom training, or one on one instruction.
• Created custom training materials utilizing MS Word, Robohelp, FrameMaker, and SnagIT

• Worked with project team to develop new site design of SharePoint Site Collection work with SharePoint's key components Collaboration portal, Enterprise Content Management, Business process library, Customization of forms and work flows, and Business Intelligence Reports .
• For User Content Portal Project, implemented vendor content portal in various organizations to build communities of practices and capitalize on insights gained from collaborative partners.

• Served as a liaison between Programmatic Leads, Project Leads and CDC approved vendors.
• Maintained and built static reports utilizing MS SQL that enable the organizations to make actionable decisions based on real time data.
• Facilitated JAD sessions with program subject matter experts SME's
• Documented detailed application requirements utilized standard requirement documents, processes, and artifacts.

Confidential

Project Manager

• Project s : Software Development Tibco , Proposal Development Process Software , In-house/Out-sourced Vendor Application Development
• Implementation of Tibco enterprise bus to facilitate data sharing and with exposed web services
• Responsible for leading team of developers, analysts, testers, and engineers through SDLC process to develop notification software.
• Manage project deliverables, close out, and hand off activities by coordinating with component installation teams and client representatives manage deployment and training activities.
• Manage in-house and out-sourced vendor application development projects.
• Discovery process activities, implementation planning, project control activities, work package signoff, issues resolution, vendor procurement and contract management.
• Execute and revise project work plans to remain compliant with client business.

• Led proposal team to answer multiple time sensitive project proposals related to business process software.
• Work with the leadership team to determine a strategic response to solicitations and the identification of project partners.
• Captured user requirements create process flows for front end web development and procurement management.
• Implement change control process and defect tracking.
• Manage User Acceptance Testing UAT process.

Confidential

Project Manager/Relationship Manager

• Project s : Public Health Information Network
• Conducted nationwide application and infrastructure assessments of Public Health Departments
• Provided recommendations to CDC concerning hardware and network infrastructure, and Public Health application upgrade priorities.
• Created project plans to track and communicate progress toward national public health goals.
• Provided direct assistance in the area of project management, application improvement process, gap analysis, requirements definition, and application integration

• Developed partnerships and foster communications which support the Public Health Information Network informatics initiative
• Facilitated collaboration meetings to communicate project objectives and goals to multiple team members and external stake-holders
• Requirements definition and communicating task using WBS
• Monitored task progress and report status of deliverables
• Primary point of contact for all technical and programmatic issues
• Manage relationships with Bio Terrorism grant awardees.
• Created project management documents project plans, gap analysis, SWOT to reach program objectives
• Monitored progress of all project deliverables using MS Project and status reports

PHIN Support Lead Analyst

• Triage calls from NBS State Partners, developers, and NBS program administrators.
• Managed NBS ticket resolution and resource assignment
• Documented and tested the NBS three tier support infrastructure.
• Generated reports utilizing Crystal Reports
• Served as backup support for Secure Data Network SDN , and Bio-terrorism support inquires.

Communications Engineer III

• Supported Windows 2000/NT servers patch management, installations, upgrades, problem resolution and troubleshooting.
• Administered first level support for NT software applications, which included installations and upgrades
• Completed Active Directory Rollout and Upgrade.
• Monitored and responded to CISSS Team IS help desk issues.