Projects Delivery Manager Resume
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Chicago Illinois, US
SUMMARY
- 17 years of experience in IT project management, analysis, design, development, and implementation of full life cycle enterprise applications
- Key Domain expertise: Life Sciences, Health care, Leisure Travel Industry, TTL, ERP, IME
- Currently serving as delivery Manager for a CMMI Level 5 company in Gurnee, Illinois, USA with a team size of 30 resources and yearly 50+ project deliveries
- Act as delivery manager for the projects executed under Abbott account
- Business consulting services to ensure compliance with the technical specifications
- Provide leadership through project management, including management duties of reporting metrics
- Guiding the professionals comprising the development team, planning and executing deliverables, knowledge transfer
- Taken the role as a SCRUM master
- Define team structure, take hire and fire decisions
- Report on problem status and providing performance feedback for subordinates
- Interviewing potential resources, recommending team members for promotions and salary revisions
- Steering committee meetings, weekly internal and external meetings
- Tracks the project progress and appropriate status reporting
- Act as single point of escalation
- Ensure that all milestones are achieved within the agreed timeframes.
- Oversee quality control processes and monitor deliverables produced.
- Monitor offshore tasks and coordinate with the onsite for resolution of issues
- identify analyze, measure and manage project risks
- Setting budgets, identifying, analyzing, measuring and managing project cost
- Maintain accurate administrative records of expenditure
- Handling accounting and billing
- Calculating profitability and decision making
TECHNICAL SKILLS
- Net 3.0 and above, C#, ASP.NET, VB.NET, VB, HTML, XML
- Microsoft O365, SharePoint 2010, Nintex workflow, InfoPath, share gate migration tool
- SQL Server 2008 & above
- MS Project, MS Visio, Microsoft office tools
- MS Visual Studio, Team Foundation Server.
KEY RESULT AREAS
- Managing a team size of 30 resources and 50+ project deliveries
- Excellent communication skills and interpersonal skills
- Managed Project delivery under stringent timelines and high pressure
- Managed multiple complex projects with rapidly evolving requirements across globally located teams
- Worked on large estimations and proposals
- Strong understanding of SDLC - Waterfall and AGILE software lifecycle models
- Participated in Quality assurance as per FDA guidelines and CAPA resolutions
- Worked as Quality Controller, Configuration Control Manager and Test Manager
- Ability and experience of interacting with users at all levels
- Conducted training sessions across Europe on SharePoint and other emerging technologies
- Received Outstanding Performance Award
- Participated in CMMi audit process
PROFESSIONAL EXPERIENCE
Confidential, Chicago, Illinois, US
Projects Delivery Manager
Responsibilities:
- Managing Abbott BUILD service engagement in Onsite - Offshore delivery model to provide application development services for application portfolio of 50+ applications, yearly.
- Managed multiple projects, selling and creating opportunities to keep other Cognizant consultants chargeable with team utilization over 90% annually.
- Managed fixed bid, Time and Material and validated projects and ensured successful delivery management
- Assign track & control day to day activities of team members at onsite and offshore.
- Manage client expectations, Monitor the level of customer satisfaction, responds to customer’s query and complaints, and ensure corrective actions being taken for SLA based delivery compliances.
- Collects data to monitor service performance against targets, take corrective action and share performance reports with customer.
- Perform resource management activities including staff interview, performance appraisal, and dissemination activities along with Account Manager.
- Estimates costs, schedule and resource requirements for each Project. Prepares and maintains project plans, Budget and tracks activities against the plan.
- Perform Risk Management activities to ensure Program realizes its defined benefits and ROI (Return on Investment).
- Build relationship with key staff in client organization and provide service to customer to achieve their business objectives.
- Actively participated and worked in Abbott RFP for migrating 1000+ applications. This has been one of leading strategic Life Sciences deals for Cognizant. Actively participated in Discovery sessions, Estimations, resource planning, budgeting, Playback sessions & Solution Presentation
- Conducted application portfolio rationalization (APR) for couple of Lotus Notes to SharePoint Migration
- Delivered project in waterfall and AGILE methodology. Performed role as a SCRUM master.
- Conducted Class Room Training for business users in Europe as Subject Matter Expert
- SharePoint 2016/2013/2010, Office 365, Provider Hosted Apps, SharePoint Designer 2013
- InfoPath, Nintex workflows, Teams, flows, power apps, one drive, yammer
- HTML, XML, XSLT, JavaScript, JQuery, Bootstrap framework
- Visual Studio 2012, VSO, TFS, InfoPath, Power Shell, SQL Server 2012
- Quest tool, share gate tool, Metalogix
Confidential, Chicago, Illinois
Project Manager
Summary of responsibilities:
- Design and Development activities including, Architecture Design using Different Design Patterns and Database Designing
- System Flow Diagram and Data Flow Diagram
- Co-ordination and work allocation to team.
- Coordinate with business about the review and deployment of Apps
- Responsible for tracking the project from its inception to its closure
- Consignment account audits
- Meeting with end users/stakeholders to gather requirements, create technical documents, user acceptance test scripts and project implementations
- Tasks include but not limited to proposal creation, staffing/estimation, use case creation, high level design, detailed design, SIT/UAT review, defect tracking and issue resolution, coordination etc
- Performed peer review of code, also did Unit, Integration, Regression tests for each module to maintain the desired QA standard.
- Interacted with client and business for acquiring the business requirements and transferred functional requirement to technical solution
- Participated in all levels of SDLC
- Coding (UI design, Code behind, Business layer, DAO layer and Stored Procedures)
- Requirement Analysis documentation (Use case, Unit Test cases, LLD, HLD, RTM)
- Reporting status to Onsite team & Client
- Managing Client, Business users and QA team coordination.
- Manage & Communicate risks and issues
- Prepare & report status reports & Schedule status meetings with Service Delivery and Business
- Managed the Project delivery and Project interaction with Client Manager
- NET Framework 2.0, ASP.NET 2.0, VB.Net, AJAX, Oracle
- HTML, XML, XSLT, JavaScript
- Visual Studio, VSO, TFS
Confidential
Project Manager
Summary of responsibilities:
- R&D on different virtualization platforms like XEN, hyper V and VMware
- Used Service-Oriented Architecture in consuming the third party functionality as a service.
- Lead architect for developing cloud manager tool.
- Architecture Design using Different Design Patterns and Database Designing
