We provide IT Staff Augmentation Services!

Projects Delivery Manager Resume

5.00/5 (Submit Your Rating)

Chicago Illinois, US

SUMMARY

  • 17 years of experience in IT project management, analysis, design, development, and implementation of full life cycle enterprise applications
  • Key Domain expertise: Life Sciences, Health care, Leisure Travel Industry, TTL, ERP, IME
  • Currently serving as delivery Manager for a CMMI Level 5 company in Gurnee, Illinois, USA with a team size of 30 resources and yearly 50+ project deliveries
  • Act as delivery manager for the projects executed under Abbott account
  • Business consulting services to ensure compliance with the technical specifications
  • Provide leadership through project management, including management duties of reporting metrics
  • Guiding the professionals comprising the development team, planning and executing deliverables, knowledge transfer
  • Taken the role as a SCRUM master
  • Define team structure, take hire and fire decisions
  • Report on problem status and providing performance feedback for subordinates
  • Interviewing potential resources, recommending team members for promotions and salary revisions
  • Steering committee meetings, weekly internal and external meetings
  • Tracks the project progress and appropriate status reporting
  • Act as single point of escalation
  • Ensure that all milestones are achieved within the agreed timeframes.
  • Oversee quality control processes and monitor deliverables produced.
  • Monitor offshore tasks and coordinate with the onsite for resolution of issues
  • identify analyze, measure and manage project risks
  • Setting budgets, identifying, analyzing, measuring and managing project cost
  • Maintain accurate administrative records of expenditure
  • Handling accounting and billing
  • Calculating profitability and decision making

TECHNICAL SKILLS

  • Net 3.0 and above, C#, ASP.NET, VB.NET, VB, HTML, XML
  • Microsoft O365, SharePoint 2010, Nintex workflow, InfoPath, share gate migration tool
  • SQL Server 2008 & above
  • MS Project, MS Visio, Microsoft office tools
  • MS Visual Studio, Team Foundation Server.

KEY RESULT AREAS

  • Managing a team size of 30 resources and 50+ project deliveries
  • Excellent communication skills and interpersonal skills
  • Managed Project delivery under stringent timelines and high pressure
  • Managed multiple complex projects with rapidly evolving requirements across globally located teams
  • Worked on large estimations and proposals
  • Strong understanding of SDLC - Waterfall and AGILE software lifecycle models
  • Participated in Quality assurance as per FDA guidelines and CAPA resolutions
  • Worked as Quality Controller, Configuration Control Manager and Test Manager
  • Ability and experience of interacting with users at all levels
  • Conducted training sessions across Europe on SharePoint and other emerging technologies
  • Received Outstanding Performance Award
  • Participated in CMMi audit process

PROFESSIONAL EXPERIENCE

Confidential, Chicago, Illinois, US

Projects Delivery Manager

Responsibilities:

  • Managing Abbott BUILD service engagement in Onsite - Offshore delivery model to provide application development services for application portfolio of 50+ applications, yearly.
  • Managed multiple projects, selling and creating opportunities to keep other Cognizant consultants chargeable with team utilization over 90% annually.
  • Managed fixed bid, Time and Material and validated projects and ensured successful delivery management
  • Assign track & control day to day activities of team members at onsite and offshore.
  • Manage client expectations, Monitor the level of customer satisfaction, responds to customer’s query and complaints, and ensure corrective actions being taken for SLA based delivery compliances.
  • Collects data to monitor service performance against targets, take corrective action and share performance reports with customer.
  • Perform resource management activities including staff interview, performance appraisal, and dissemination activities along with Account Manager.
  • Estimates costs, schedule and resource requirements for each Project. Prepares and maintains project plans, Budget and tracks activities against the plan.
  • Perform Risk Management activities to ensure Program realizes its defined benefits and ROI (Return on Investment).
  • Build relationship with key staff in client organization and provide service to customer to achieve their business objectives.
  • Actively participated and worked in Abbott RFP for migrating 1000+ applications. This has been one of leading strategic Life Sciences deals for Cognizant. Actively participated in Discovery sessions, Estimations, resource planning, budgeting, Playback sessions & Solution Presentation
  • Conducted application portfolio rationalization (APR) for couple of Lotus Notes to SharePoint Migration
  • Delivered project in waterfall and AGILE methodology. Performed role as a SCRUM master.
  • Conducted Class Room Training for business users in Europe as Subject Matter Expert
  • SharePoint 2016/2013/2010, Office 365, Provider Hosted Apps, SharePoint Designer 2013
  • InfoPath, Nintex workflows, Teams, flows, power apps, one drive, yammer
  • HTML, XML, XSLT, JavaScript, JQuery, Bootstrap framework
  • Visual Studio 2012, VSO, TFS, InfoPath, Power Shell, SQL Server 2012
  • Quest tool, share gate tool, Metalogix

Confidential, Chicago, Illinois

Project Manager

Summary of responsibilities:

  • Design and Development activities including, Architecture Design using Different Design Patterns and Database Designing
  • System Flow Diagram and Data Flow Diagram
  • Co-ordination and work allocation to team.
  • Coordinate with business about the review and deployment of Apps
  • Responsible for tracking the project from its inception to its closure
  • Consignment account audits
  • Meeting with end users/stakeholders to gather requirements, create technical documents, user acceptance test scripts and project implementations
  • Tasks include but not limited to proposal creation, staffing/estimation, use case creation, high level design, detailed design, SIT/UAT review, defect tracking and issue resolution, coordination etc
  • Performed peer review of code, also did Unit, Integration, Regression tests for each module to maintain the desired QA standard.
  • Interacted with client and business for acquiring the business requirements and transferred functional requirement to technical solution
  • Participated in all levels of SDLC
  • Coding (UI design, Code behind, Business layer, DAO layer and Stored Procedures)
  • Requirement Analysis documentation (Use case, Unit Test cases, LLD, HLD, RTM)
  • Reporting status to Onsite team & Client
  • Managing Client, Business users and QA team coordination.
  • Manage & Communicate risks and issues
  • Prepare & report status reports & Schedule status meetings with Service Delivery and Business
  • Managed the Project delivery and Project interaction with Client Manager
  • NET Framework 2.0, ASP.NET 2.0, VB.Net, AJAX, Oracle
  • HTML, XML, XSLT, JavaScript
  • Visual Studio, VSO, TFS

Confidential

Project Manager

Summary of responsibilities:

  • R&D on different virtualization platforms like XEN, hyper V and VMware
  • Used Service-Oriented Architecture in consuming the third party functionality as a service.
  • Lead architect for developing cloud manager tool.
  • Architecture Design using Different Design Patterns and Database Designing

We'd love your feedback!