EXECUTIVE MANAGEMENT

Senior executive who drives efforts and consistently delivers strong performance outcomes able to gain the trust of executives, achieve consensus, and maintain long-term, mutually-beneficial relationships. Excel in overseeing outsourced work with global partners and implementing policies and practices that dramatically improve organizational performance.

What others say

• Don Gleason is a major reason for our success his support of WHIO's strategic and business planning efforts has been invaluable. The WHIO Board of Directors has established a strong working relationship and a trust in him that is critical to our forging ahead.
• Julie Bartels, Chief Executive Officer, Wisconsin Health Information Organization

Career Track Performance Driving Forces

Managing Principal and Co-Founder

Confidential

• Consistently deliver exceptional value to clients through the deployment and utilization of a proven multi-stakeholder approach to maximize value, manage costs, and give the customer the competitive edge required to compete in the global arena. Serve in a leading role in areas of overall operations, new business development, key account management, project financial management planning and execution, and corporate governance in collaboration with senior management decision makers.
• Plan, direct and deliver results on key initiatives including, strategic project rescues including ACO / HIX / ICD-10 readiness i.e., IV V and Contingency / Risk Planning , and Quality Assurance in areas of health information management, health assessments, wellness programs, CMS quality measures in ACO transformations business, clinical, physician practice and technology , and IV V e.g., CPI, ePMO, ICD-10, APCD, MEDICAID, MEDICARE Advantage, HIE-HIO implementations, HIX Integration QA-UAT including stakeholder engagement, startups and operations
• Applied trademark comprehensive collaborative approach that drove ACO implementation timeframe improvement of 65 at a major NY Metro area health system.
• Successfully integrated new HIX solution, replacing 3 major business systems and interfacing / integrating 12 to improve efficiency and conform to CMS/HHS requirements.
• Aided NY Metro area ACO Population Health Management with CMS process and initial roll-out to support measuring and improving on patient-provider attribution, provider engagement, and CMS ACO Quality Measures
• Drive project portfolio management efforts for clients to consistently deliver results aligned to both company and client expectations, and continue to drive transformation and strengthen business performance in areas of assessment, startup, policies and procedures, methodologies, implementations, and maintenance/operational support.
• Managing complex, matrix-based organizations enabled dealing effectively with multi-faceted and/or sensitive issues with a wide variety of influential internal and external parties enabling strong internal and external relationships that ensure the successful delivery of high quality services and deepening trust.

Vice President, Government Programs Management Strategies

Confidential

• Maintained a track record of achievement directing and overseeing a wide range of functions while managing client programs and projects that included Medicare Advantage / Medicaid plans, state Medicaid-HHS agencies, commercial payors and providers. Maintained transparency and open communications with all stakeholders, and implemented best practices that achieved goals. Led enterprise-wide strategies and roadmaps, product development initiatives, and process improvements that generated multimillion dollar revenue gains. Ensured that all contractual obligations met for numerous government, payer, and provider healthcare clients.
• Built high-performing teams and fostered a results-oriented corporate culture focused on meaningful work, strong client relations, delivery excellence and higher performance standards and expectations that achieved results far beyond employee, client, and company expectations and achieved significant contract renewals.
• Within 5 years, grew the company's consulting service capabilities that reversed 4-8MM in losses and realized sustained revenues of 60-100MM per annum. Initiated staffed, monitored progress and resolve issues and challenges on more than a dozen simultaneous programs and projects across the US, UK and UAE

Senior Program Management

Confidential

• Drove product reengineering and deployment efforts of a newly acquired asset in the SOA market for lucrative healthcare payer opportunities that yielded exemplary results and bolstered the IBM brand.
• Directed and worked cooperatively with US-based design architecture teams and Indian development personnel. As a result of vision and management acumen, IBM saw new growth with strategic clients.

Senior Engagement Program Management

Confidential

• Effectively managed multiple engagements to consistently high results. Managed staff, and provided guidance and training to ensure teams were self-sufficient and able to make autonomous technical and organizational decisions to meet deadlines, quality objectives, and to meet mission-critical requirements in a timely and efficient manner.
• Roles held included Program Manager for the NY State Office for Technology, Strategic Planning Manager for the NY State Division of the Budget, Engagement Manager and CIO for Blue Cross Blue Shield of Vermont, QA Program Manager and ERP Program Manager for Salton, and Project Director for Patriot Mutual Insurance Company. Services provided included high-level strategic planning, quality assurance, IT outsourcing management, and technology migrations and optimizations.
• Delivered superior results, with selected achievements including a 99 reduction in production defects coupled with an annual productivity increase of 65 and a 25 cost savings for Blue Cross. Enhanced Salton's SDLC system and established a Quality Assurance Process and SEPG that achieved an 85 reduction in defects.