Project Manager, Business Assurance Resume Newark, NJ - Hire IT People

SUMMARY:

Project Management Analyst with 6 years of experience and over ten years of overall experience with a leading providers of global financial information solutions providing support services for projects, project managers, project offices or program offices and helps deliver project tasks and ensures appropriate application of the project management framework. These services are provided to assist the organization in achieving the intended outputs and outcomes of the relevant projects and programs. Proficient in Spanish, Microsoft Office PowerPoint, SharePoint, and Excel. Experience in remote collaboration with various teams.

SKILLS:

Zendesk Microsoft Project 2010 Clarity (CRM)

Vendor negotiation Third - Party Vendor Data Training/Development

Work Flow Analysis Product Exchanges Team Management

Product Migrations Business Processes Client Relationships

Vendor Relations Vendor Analysis PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential, Newark, NJ

Project Manager, Business Assurance

Responsibilities:

Work with transversal and local Business Development teams as a Subject Matter
Create and execute project plans and revise as appropriate to meet changing needs and requirements
Manage the day-to-day operational aspects of a project and scope and accountable for the quality and delivery of projects on time, on budget, and within scope.
Work across multiple teams within the company including Product Development, Technical Support, Account Management, Technology Teams and Business Development in order to successfully manage customer projects on time and within scope

Confidential, New York, NY

Project Coordinator

Responsibilities:

Assisted project management team in achieving the overall project goals on each project
Supported onboarding new resource and provide training on the time entry system
Assisted Senior Management with the creations of Power Point presentation for external clients
Create weekly report for the support contracts
Attend meetings and document minutes
Subject matter expert on Zendesk

Confidential, Jersey City, NJ

Lead Project Coordinator

Responsibilities:

Assisted project management team in achieving the overall project goals in cost reductions
Assisted in facilitating IT consulting vendor negotiation.
Maintained daily finance report.
Attend meetings and document minutes
Subject matter expert on One Time Saves and Volume Discount

Confidential, New York, NY

Lead Analyst

Responsibilities:

Subject matter expert for the entitlement group on First Call/IBES ; managed product system migration.
Assisted in management of SAP internal migration, Thomson Data feed Exchange PLI creation and etc.
Supported the synchronization PLI definition project and the T1 Analytics Migration and Bulk User.
Oversaw the migration from xReuters product to Thomson One; involved in all phases of the project.
Developed processes and reference data to control the provisioning and billing of Thomson Reuter’s products.
Provided second level support to internal customers for business processes and reference data.
Maintained knowledge and kept abreast of developments in the technology, business, finance and economic theory.
Represented Global Customer Administrations interest on matters relating to business processes and reference data.

Confidential

Team Leader

Responsibilities:

Established and managed a Quality Review team to reduce process errors by 40%.
Planned, developed and implemented projects to improve ongoing operations and minimize errors.
Trained and developed team members through coaching, mentoring and reinforcement.
Served as primary contact for Third Party distributors; and second level support on processes and systems.
Managed team of entitlement representatives responsible for conducting audits, reviews and inspections.
Assisted in creating and scheduling Entitlement Investment Management Boot Camp Sessions.
Oversaw hiring and training of summer interns and contractors.

Senior Entitlement Representative

Confidential

Responsibilities:

Within 4 months of joining company, chosen to train new entitlement group in Bangalore, India office.
Successfully met goals of training which was to reduce turnaround time.
Nominated for Award of Excellence for the Bangalore initiative.
Processed entitlement change requests in an accurate and timely manner.
Interfaced with internal clients (Client Sales/Support, Brokers, and Broker Relations); resolved client issues.

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Project Manager, Business Assurance Resume

Newark, NJ

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