Process Analyst Resume Profile

SUMMARY

Over 10 years of experience in IT asset management, IT project coordination management, Network PC software, hardware and peripheral installation, IT procurement including accounts receivable, accounts payable accounting, IT budgeting, help desk trouble shooting, customer support, vendor/consultant outsourcing, vendor negotiation, asset infrastructure management. Experienced in use of Microsoft applications, databases, Web and GIS systems and applications. Strong oral and written communication with all levels from top management to labor workers. Worked for local government as engineering technology coordinator, technology support specialist, systems procedures analyst.

PROFESSIONAL EXPERIENCE

Confidential

IT Asset Manager, Information Technology Department. System Administrator for IT Asset Management, computer replacements/Refresh coordination, working with IT outsource partnership Northrop Grumman and VITA, State of Virginia

Confidential

IT Project Coordinator

Coordinate IT project, schedule projects, take meeting notes, work with project team, consultants IBM, Deloitte, Computer Associates, on Program Pyramid, active directory project, Program Oversight. Meeting Agendas, Maintain Project.
Specific Project was to rollout 400 servers and Computer Associates software agent to Capital One Banks Hibernia Banks in Louisiana, Texas and North Fork Banks in New York .
Used Microsoft Project, Word, Excel, PowerPoint, Clarity and SharePoint to manage projects.

Confidential

IT Project Coordinator

Manage, coordinate, monitor, and schedule the project for Asset Management Infrastructure reconciliation Desktop, laptop, PDA, monitors, switches, servers, hubs, LAN/WAN equipments .
Work with various managers and technical staff of government agencies and Northrop Grumman.

Confidential

Senior Automation Process Analyst

Created business process flow charts and supported legacy planning software.
Tested and implemented new planning software.

Confidential

Business Development Manager

Manage and establish accounts for Hansen software and solutions for existing state, local federal government clients in Virginia, Washington D.C., Maryland and Delaware region.
Managed sales, forecasts of account resources, negotiated executed contractual agreements with clients.
Developed third-party partnerships with outside vendors and consultants to assist with the delivery and implementation of company products.

Confidential

Engineering and Technology Manager, Technology support Specialist

Implemented standardized technologies to facilitate the consolidation of I.T. systems across the enterprise.
Responsible for I.T. Planning, coordinated and supervised Information Technology staff and projects.
Responsible for the creation and maintenance of the technology budget and web site.
Other JOBS:

Confidential

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