SUMMARY:

13 years IT Management and Leadership experience with 10+ years coaching in Agile, most recently as Agile Coach, providing vision, leadership and direction to align delivery to strategic goals with focus on marketability and speed to market in order to achieve a competitive advantage, Specialize in Organizational Transformations, bringing a Lean Agile approach to all levels of the organization; accelerating delivery using methodologies and practices such as Scrum Framework, Kanban, Scrumban, XP, (Test Driven Development) TDD/ATDD, and BDD. Provide role based and mentoring with a strong focus on Product Owner mentoring, Portfolio, and Backlog management. Partner in developing and managing Agile Portfolio and Work intake process to ensure initiatives align to corporate strategies

TECHNICAL SKILLS:

Proficient in: Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, SharePoint and TFS), SAP SD, CRM, SRM and trained in SAP MM modules, Oracle EBS

SDLC methodologies: Agile, SCRUM, SAFe, Kanban & Waterfall

ServiceNow: Change Requests, Application Migration Requests and generating reports Confluence and JIRA RALLY

PROFESSIONAL EXPERIENCE:

Agile Coach

Confidential

Responsibilities:

• Tasked with building the Agile Transformation and Consulting Delivery Practice and the Agile PMO for North America, Latin America and Asia Pacific while acting as the primary change agent.
• This includes team and executive, assessments, organization and culture change as well as defining Agile delivery and deployment processes using roadmaps tailored to a customer's appetite for change; it also includes integration with DevOps for E2E Delivery and Designed Thinking to define business outcomes.
• The role requires meeting with and building senior - level relationships while on the transformation journey so as to become a trusted advisor to an organizations management team.
• The practice also identifies skills and needs, coaching and mentoring programs delivered to the business was also responsible for the client delivery for strategic projects to ensure success.
• Managed the successful hands-on delivery of two E2E Agile transformations.
• Developed on-line Agile to be used by senior executives when engaging with client C-Suite.
• Established an Agile Center of Competency and Delivery in North America, Latin America and Asia.
• Successfully integrated the business, Agile and DevOps to form a Biz/DevOps solution.
• Provided guidance and oversight in recovering several multi-million dollar troubled Agile transformation projects.
• Sole generation point for all Agile footprint expansion executed by the Agile Center of Competence Successfully transformed / established several client PMO organizations to be Agile.

Enterprise Agile Coach/Agile Program Manager

Confidential

Responsibilities:

• Worked with Senior Director's, Senior Management, Product Owners, Scrum Masters, Developers and Testers at Agile SAFe level, DAD and LeSS frameworks
• Consistently improved performance and efficiency of IT groups, turned - around failing projects / programs, re-engineered global processes with all clients
• Demonstrated s in contributing/leading at a strategic level in a complex, matrix environment
• Planned and executed Agile and Lean methodologies across multiple cross-functional teams and locations.
• Worked with PMO in determining methodology to be used on projects as part of project assessment.
• Expertize in Agile Transformation and Lean methodology to deliver projects from inception to plan, execute and roll out including deployment and launch with relentless focus on prioritized value, quality and timeline.
• Built high performing teams with ownership and accountability and demonstrated team output through use of Dashboards, BurnDown Chart and Business Value Accumulation charts in Sprint Demo.
• Leveraged retrospective across teams at frequent intervals to push for continuous improvement to improve quality, productivity, process and eliminate waste. Conducted Release retrospective to identify and drive program level improvement.
• Coached Team and management to improve Agile Maturity.
• Conducted Release planning involving multiple component team to plan for 5-6 sprints and aligned team objectives with strategic objectives, identify risk and dependencies and demonstrate progress using release and sprint burndown charts

Agile Transformation & Delivery Leader

Confidential

Responsibilities:

• Transformation of IT Department (Team Size 105) from Waterfall to Agile SAFe Methodology
• Transformation of Business Areas, coaching Product Owners
• Agile Coaching Services (SAFe) for business and technology teams at all levels across the enterprise
• Agile coaching to executive leadership, senior managers, program managers, project managers, product owners, scrum masters and development and testing teams
• Worked with executive leadership and senior managers to develop the Agile Transformation Plan.
• Defined the scope, plan and prioritized which teams are to be coached as to executive leadership requirements.
• Clearly defined Agile Roles with senior management
• Continued support to teams after Coaching Workshops Coach Scrum Framework adaption to deliver the most important business value to the client.

Agile Coach

Confidential

Responsibilities:

• Successful implementation of agile across the team.
• Proper planning: 95% of issues resolved before date promised to customers.
• Requests done in time within budget ~ 90% (~60% in the past)
• Resource and task allocation improvements resulting faster deliveries, ROI and eventually working for cost savings.
• Improved Customer Satisfaction Index (CSI) Responsibilities:
• Facilitate Daily Scrum activities such as: Stand - Ups, updates to burn-down spread sheets and charts, backlog reviews, as well as impromptu meetings as needed
• Guide the team on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies. Coach the team in scrum implementation.
• Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management.
• Streamlining workflow and communication with end-to-end teams involved in project delivery like Business, Network Operations, Deployment/ CMR teams.
• Maintain and publish Scrum metrics (velocity and burn-down), help groom the product backlog, triage and prioritize bug backlogs regularly.
• Work with Product Owner(s) to ensure product backlog is visible and prioritize the list to generate higher business value.
• Motivate team to ship clean code. Continuous Integration and release planning.
• High Level Presentations, Project plans/ Estimates, dashboards for Senior management.
• Cross-functional teams and stakeholder/ Customer communication.
• Coordinating projects and manage interdependencies, change in project scope as part of communication with relevant stakeholders.

Environment: Java, HTML, CSS, JavaScript, SQL, Jira, Windows 8/10, Web Analytics, SaaS, Agile, Releases, Jenkins, Bamboo, Mobile Development.

Senior Scrum Master

Confidential

Responsibilities:

• Responsible for guiding the planning, tracking and day - to-day activities of UX designers, developers and QA to produce companies global Intranet portal for employees.
• Facilitated daily stand-up, sprint planning, reviews, retrospectives and demos
• Managed product backlog, Wrote User Stores and Acceptance Criteria
• Managed and tracked defects in Microsoft TFS
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables
• Managed offshore QA team using telepresence and standard calls

Scrum Master/Product Owner

Confidential

Responsibilities:

• Modeled core Agile principles of collaboration, prioritization, team accountability and visibility.
• Ensured consistent application of scrum and Kanban methodologies across 3 teams to deliver a suite of Salesforce and Tableau reporting packages.
• Delivered team materials and workshops, building knowledge and skills to facilitate the Agile transformation.
• Coached teams, Scrum Masters, Business Analysts and Product Owners on Agile values and principles to promote continuous improvement in practices and artifacts.
• Mentored teams, leading them to be self - directed with accountability, decision-making, conflict resolution and transparency.
• Ran 7 releases each delivered on time with no critical bugs
• Assisted product owners and business analysts with backlog creation and grooming Taught teams to create clear and concise User Stories/Acceptance Criteria
• Utilized RALLY to track issues and manage product and sprint backlogs
• Improved team velocity by incorporating capacity planning into sprint planning sessions
• Facilitated daily stand-up, sprint planning, reviews, retrospectives, demos and release planning
• Worked with cross-functional teams to identify dependencies and manage inter-team tasks
• Communicated bi-weekly status updates to program managers and stakeholders Managed offshore Development and QA team using telepresence and standard calls

Business Analyst

Confidential

Responsibilities:

• Worked with the Stakeholders, Project Manager and senior Business Analysts & SQA (Software Quality Assurance) in defining, documenting and diagramming the business needs and Business Process flow.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases (Inception, Elaboration, Construction and Transition) of the Systems Life Cycle methodologies. Prepared various artifacts for all the phases of RUP.
• Facilitated and participated in JAD (Joint Application Development) sessions for requirement gathering, analysis and design which helped in determining the functional specifications, writing use cases and creating screen prototypes.
• Managed the workflow process using SDLC methodology and Iterations. Supported team members in the tasks assigned to them in order to complete the task in time.