SUMMARY

• Highly versatile Information Technology Professional with over twenty years of experience designing and supporting systems infrastructure. Proficient with virtualization technologies, with a proven track record for leading and delivering projects on time and under budget following SDLC and Agile processes. Excellent analytical skills, good communicator, project manager and trainer, with extensive experience designing custom IT solutions based on business requirements

TECHNICAL SKILLS

• Windows 2012/2008/2003
• MS Active Directory
• Windows XP, 7, 8, 10
• Citrix: Metaframe/XenApp
• Citrix Access Gateway/Netscaler
• Citrix XenServer/XenDesktop
• Citrix Edgesight
• Linux - RHEL 5-6
• Unix - System V, BSD, BDSI
• VMWare ESX - vSphere
• Microsoft Hyper-V
• ITIL Foundation 3
• HP/IBM/Dell/Cisco Server Hardware
• SQL/Oracle database technologies

PROFESSIONAL EXPERIENCE

Technical Project Manager

Confidential

Responsibilities:

• Senior technical project manager, focused on the support of a large Healthcare client’s enterprise Citrix environment, including XenApp, XenDesktop, Imprivata OneSign
• Member of Virtualization team, responsible for designing, planning, and implementing VDI solution for 10,000 concurrent users
• Collaborated regularly with PMO, multiple technology teams, and various business partners in order to coordinate XenDesktop/Imprivata release schedules
• Responsibilities include vendor management, project plans, timelines, budget, and incident management - regularly participating in system outage calls, where focus is on service restoration and problem management

Technical Project Manager

Confidential

Responsibilities:

• Senior Technical Infrastructure Consultant, focused on the full project lifecycle, including scope definition, budget estimates, project planning, design, build, and operation
• Provided technical project leadership for Infrastructure team, supporting Application Development teams and the Lines of Business, utilizing SDLC and Agile methodologies
• Completed daily/weekly reports utilizing Clarity and MS Project, monitoring progress and milestones
• Project included build out of workflow system re-platform, utilizing on premise cloud infrastructure
• Project included the delivery of virtual desktops and applications to offshore development team, utilizing Citrix XenDesktop and XenApp ver 7.x

Technical Consultant

Confidential

Responsibilities:

• Senior Technical Infrastructure Consultant for Retail Infrastructure Upgrade Initiative
• Primary goal of the project was to modernize and centralize the retail User Computing Environment, replacing outdated desktops with Wyse Zero Clients, enabling retail to be more efficient
• Solution included the implementation of Citrix XenApp, XenDesktop, Netscaler, Microsoft Azure & Office 365, Server 2012, Hyper-V 2012, App-V technologies
• Coordinated and facilitated meetings between multiple technology teams, including Engineering, Security, Networking, Storage & QA groups, adhering to Agile methodology
• Created MS Project Plans, utilizing milestones to track accomplishments and status
• Worked closely with Security & Identity/Access teams, in order to implement MS Azure Solution
• Partnered with multiple business groups, in order to ensure smooth transition to new environment, including testing, training, and implementation schedules

Technical Consultant

Confidential

Responsibilities:

• Member of Virtual Infrastructure Engineering team for large health care provider
• Responsible for the performance of the virtual infrastructure, including over 1100 ESXi 5.0-5.5 hosts and 30,000 guest vm’s, including Windows 7, Windows Server 2008 R2 & 2012 R2, & RHEL 6.x - providing access to Citrix XenApp 6.5, XenDesktop 7.1 environments
• Configured Microsoft SCCM 2012 R2 to deliver various vSphere related software updates, including Adobe Flash (Web Client), and Microsoft .NET Framework (vSphere Client)
• Piloted and later implemented vRealize Operation Manager 6.0 in order to help manage virtual infrastructure for recent acquisition
• Utilized vSphere Update Manager to install patches and upgrades for ESXi server environment
• Designed and implemented Site Recovery Manager as part of Proof of Concept project
• Responsible for configuration and management of the underlying hardware infrastructure - including Cisco UCS equipment - including blade servers (B200,B420), chassis (5108), and fabric interconnects (6296) managed via Cisco UCS Manager
• UCS design included Server I/O High-Availability Architecture - utilizing a ‘bow tie’ configuration, providing redundant paths for SAN (Fiberchannel) and Network (gigabit Ethernet)
• Collaborated with Monitoring team to implement Splunk infrastructure. Configured Splunk Apps for VMware and UCS, building dashboards and panels providing a holistic view of the virtual infrastructure - allowing for event correlation across the environment
• Team lead for evaluating and recommending monitoring tools, including VMware VCOPS, vFoglight, VMTurbo, Splunk, and VEEAM Management Pack for System Center
• Implemented VMTurbo Operations Manager, realizing immediate benefits for performance tuning and assurance, runtime efficiency, and capacity management
• Team lead for support of the company’s internal Cloud - which included Citrix CloudPlatform, providing access to various business partners
• Collaborated with Security team while building Cloud Tenant Domains, provisioning vm’s, and providing authentication and authorization services to on premise private cloud infrastructure

Technical Consultant

Confidential

Responsibilities:

• Virtualization SME for large government agency
• Integral member of design team tasked with delivery of virtualization pilot for large government agency
• Project designed to help facilitate Windows 7 migration process
• Design included Microsoft (2008 R2), Citrix (XenApp/XenDesktop), and VMware based technologies
• Project delivered seamless user experience, ‘Personalization’, utilizing Active Directory Group Policy, AppSense Environment Manager, and multiple Citrix based products
• Configured Microsoft SCCM 2007 SP2 to deliver Windows XP to Windows 7 upgrade
• Performed evaluation of UEM products, including AppSense & RES Software solutions
• Worked with multiple technology teams to ensure adherence to client technology guidelines, including secure access to resources via authentication and authorization

Technical Consultant

Confidential

Responsibilities:

• Citrix & Microsoft Active Directory Subject Matter Expert for large government agency
• Developed migration plans for application and remote access infrastructure, utilizing Citrix XenApp and Access Gateway Enterprise VPX for Role Based Access Control (RBAC)
• Built application usage reports, providing business owners with increased visibility
• Responsible for performance of Citrix infrastructure, utilizing Edgesight to monitor and report on health of environment
• Created application packages as a member of the Software Delivery team, utilizing IBM Tivoli tools via Unix & Linux based operating systems
• Member of Production Deployment team, responsible for Change Management across enterprise environment

Technical Consultant

Confidential

Responsibilities:

• Citrix Subject Matter Expert for large health care provider
• Documented and published Citrix XP to PS 4.5 migration plan
• Implemented Citrix Netscaler Global Server Load Balancing configuration
• Designed Citrix Edgesight implementation plan to address application performance monitoring needs

Technical Consultant

Confidential

Responsibilities:

• Performed Citrix XP to Presentation Server 4.5 migration for large enterprise environment
• Environment comprised of over 700 servers and 2,000 published resources
• Project included support of various Windows and Linux based operating systems
• Implemented Citrix Application Streaming & Isolation based solutions for core business applications
• Collaborated with multiple technology teams in order to architect ‘work at home’ solution, providing end to end remote solution, utilizing Microsoft Active Directory for authentication, Citrix Access Gateway for authorization, Citrix XenApp and XenDesktop on VMWare ESXi host infrastructure

Confidential - Stamford, CT

Manager

Responsibilities:

• Architected global application delivery architecture, comprised of Citrix PS4/4.5 infrastructure for large Insurance organization, including over 150 servers, 200 applications, 700 licenses, made up of Windows 2000/2003 servers
• Successfully presented to Senior Management the benefits of Citrix consolidation strategy including: application/server virtualization, 64-bit OS enhancements, and application release management methodologies
• Reduced Citrix datacenter footprint by 75%, and improved performance of critical business application by 30%, by combining Citrix XenApp, VMWare, 64 bit Windows, and 64 bit Citrix technologies
• Built and managed International technology team, responsible for supporting and maintaining a robust global Citrix environment that enhanced mission critical business operations, while supporting the business and its development
• Collaborated with multiple technology teams, in order to deliver secure authentication and authorization based remote access solution, utilizing Microsoft Active Directory, RSA SecureID, and Citrix Access Gateway Advanced Access Control for role based access control to application environment
• Successfully planned and implemented Disaster Recovery solution for server and application environment from local datacenter to offsite location
• Traveled to domestic and international offices, managing and coordinating resources across multiple technology teams, in order to deliver various application access solutions, based on business requirements
• Annually assessed current Citrix infrastructure, providing recommendations to enhance Citrix environment
• Developed fully functional TEST, DEV, QA, and STAGE non-production environments, in support of internal application development teams and SDLC
• Built, validated, maintained base server builds and application packages for multiple geographic locations (4)
• Performed successful POC assessments for new technologies, including Citrix Provisioning Server, XenServer, XenDesktop, Edgesight, Citrix Application Streaming, Microsoft Windows Server 2008 Hyper-V, Microsoft App-V

Confidential - Stamford, CT

Senior Citrix Consultant

Responsibilities:

• Responsible for all technical aspects of Citrix infrastructure, including 100 servers, 75 applications, 1500 licenses, made up of Windows NT/2000/2003 and Citrix Metaframe 1.8/XP/Presentation Server
• Project lead for OS & Citrix migrations for critical business application (Argus/Relsys)
• Built Metaframe XP test and development environments - utilizing VMWare ESX 2.5 - in order to facilitate the planning and design stages of the Metaframe XP to Metaframe Presentation Server 3.0 migration project
• Supported remote access solution, utilizing Citrix Secure Gateway
• Provided second level support of core business tools, including: Argus Safety, Oracle Clinical, Documentum, CoreReports, Cognos, eCTD, SAS, SAP and Oracle 8.x-9.2 clients
• Created and validated server builds for Windows, Citrix, VMWare - utilizing Microsoft, Symantec tools
• Worked closely with Active Directory team to manage Citrix environment via Group Policy Objects
• Worked with various technology teams to implement Compaq Insight Manager 7 (CIM 7 SP2)

Confidential, Boston, MA

Senior Infrastructure Consultant

Responsibilities:

• Collaborated with various management, business segments, technology teams, in order to assess business requirements, develop, plan, and implement various technology solutions
• Provided second tier support for 1,500 user global network, including NT Server, Citrix, Exchange
• Project lead for the documentation, design and implementation of Citrix Metaframe1.8 to XP migration
• Planned and developed new Windows 2000/Active Directory infrastructure based at Boston site
• Project lead for the Domain integration between PerkinElmer and a recently acquired competitor
• Lowered operational costs of supporting the local data center by eliminating outdated, unsupported hardware and replacing with new Compaq servers - DL320’s to DL580’s to Network Attached Storage - 50 Windows 2000 servers in all – while consolidating server resources
• Installed and configured new server management infrastructure – utilizing Compaq Insight Manager 7