Objective

Extensive experience in Project/ Program Management skills, tools, technical and business knowledge to

Summary

• Extensive experience in Project/ Program Management skills, tools, technical and business knowledge t successfully managed, developed and implemented large projects with more than 25M in budget.
• Expertise in Project management processes and phases, Utilized Project Management Methodologies, Planning, Budgeting, Business delivery, Service delivery, forecasting, Strong experience in Service Management includes Configuration Management, Change Management, Incident Management, etc. Following ITIL method and processes in each project, with experience tracking and managing software project activities problem solving and escalating critical path issues t ensure on schedule software projects and budget deliverables meet quality assurance and conformance standards.
• Provided Technical Consultation and IT Project Management for Infrastructure and Application migration for new Data Center build-out. Responsible for Configuration Management, Change Requests, Maintenance Requests, Production Defects, Coordinate and schedule planning meetings with the Infrastructure and application teams t define project scope and success criteria.
• Provided strong technical and business Project Management Leadership for software development lifecycle and infrastructure installation of Banking, Financial Investment, Call Center, e-business Infrastructure, data migration, Healthcare, medical and web based application development projects.
• Broad understanding in both traditional SDLC IT Project Management PM and Agile systems development, having strong communication and inter personal skills with strong complex decision making skills, having ability confidently lead and managed a variety of software technical personnel and vendors, both onshore and offshore resources
• Over 10 years experience in software life cycle in various roles in areas like e-commerce and internet banking, entertainment, telecom, high tech and healthcare. Experience in delivering large complex projects including integrations in a global environment.
• Results-oriented and self-motivated professional experienced in the conceptualization, design, and leadership of pioneering efforts in process, productivity, efficiency, and quality improvement. Effective use of six sigma knowledge t generate the business results.

Management / Skills Summary

Professional Experience

Confidential

Information Technology Project Manager Contract ended successfully

• Technical Project Manager in the Distribution Strategies Services Group - Business Technology Solutions DSSG/BTS in the Project Management Office PM technology unit that delivers, maintains and supports high quality software solutions for Wells Fargo's Regional banking customers. Responsibilities includes coordinating all DSSG/BTS development activities that drives in a release at Wells Farg providing project plans/schedules, funding, resource requests/allocation, QA/UAT testing and production deployment. As project manager utilized the following tools: Planview, PAC2000, Project Management Universal Workstation, Microsoft Office Suites of tools Word, Excel and Access, Sharepoint, Visio, Microsoft Projects .
• Responsibilities include: Project Kickoffs, Initial coordinator of Development and Integration Release activities i.e.: Impact Assessment, Builds, Plans, System Integration Testing, Quality Assurance Testing, User Acceptance Testing, Enterprise Testing, Regression Testing, Performance Testing, Infrastructure Changes, Security Planning, Configuration Management, Change Requests, Maintenance Requests, Production Defects, Technical Artifacts, Staging and Production Manifests, Contingency Planning, Release Deployments and Production Support . Key Project managed and/or successfully deployed from September 2013 t present:
• Minding The Store MTS Financial Planning Analysis FP A Hierarchy Infrastructure Framework
• Changes for Red, Orange, Yellow and Green Reports - ROYG
• Managing Premier Performance MPP 2014 Enhancements
• Kiran Forecaster Cloudcords Application and Infrastructure Upgrade
• Wholesale Locator Rewrite Bing Mapping Feature Upgrade
• Datacenter Infrastructure Migration of SQL Development Production OLAP and Data Warehouse Database t HP Business Intelligence Servers
• Wireless Assisted Automated Transaction Machines Queue for Better Forecasting Kiran
• Web Design Enhancement for Managing Premier Performance MPP Reporting Delegate

Environment: MS Project, MS Office excel, word, PowerPoint , Configuration Management, Change Request, Release Management, Project Planning, Budgeting, Informatica, Mobile, Web Applications, Infrastructure, Enterprise Data Warehousing, Networking

Confidential

IT - Release Manager

Contract ended successfully

• Ensuring smooth delivery of software t production for internal IT applications.
• Defining, implementing, and maintaining best-of-class integration and deployment strategies, procedures and tools t enhance release engineering and productivity.
• Resource allocation, capacity planning, scheduling, risk management, issue resolution and tracking release metrics.
• EDW, Hadoop, Cloud Applications, Jenkins Tools, ServiceNow

Confidential

ended successfully

• Project Lead for the Certification/ Reconciliation project.
• Responsibilities include managing all project deliverables, facilitating meetings, configuration and release deployment of the Recon Art Accounting Reconciliation system.
• Responsibilities include coordinating Information Technology infrastructure and integration changes t the Bank of the West Internal and External systems

Environment: Release Deployment, Facilitating Meetings

Confidential

Information Technology Project Manager Contract ended successfully

• Technical Project Manager in the ISD the technology unit within the Technology Operations Group TOG that delivers maintains and supports high quality software solutions for Wells Fargo's Online and Mobile customers. Responsibilities include coordinating all Online Banking development activities that drives in a release at Wells Fargo. Initial coordinator of Development and Integration Release activities i.e.: Impact Assessment, Builds, Plans, System Integration Testing, Quality Assurance Testing, User Acceptance Testing, Enterprise Testing, Regression Testing, Performance Testing, Infrastructure Changes, Security Planning, Fortify Scans, Configuration Management, Change Requests, Maintenance Requests, Production Defects, Technical Artifacts, Staging and Production Manifests, Contingency Planning, Release Deployments and Production Support .
• Key Project deployed in 2011 Releases:
• Person t Person Transfers t Email and Mobile
• Web logic / Upgrade t SAML 2.0
• Oracle Upgrade t 11gR2
• Online Banking Stations Electronic Funds Transfers
• Alerts Mobile Messaging
• Debit Online Services Forms
• Wells Farg Home Mortgage Transfers

Environment: MS Project, MS Office excel, word, PowerPoint , Clarity, Remedy, Configuration Management, Change Requests, Release Management, Project Planning, Budgeting, infrastructure, Change Management, Findbugs, Fortify, JUnit

Confidential

A Technical Manager on the Enterprise Streamlining Project team, primary responsibilities included managing the Integration Interface and Claims t Resolution project teams. Lead the development activities t build HIPPA and EDIFECS transactions used t process the Claims, Documents, Metavance, Enterprise Financial System Visa and Macess interfaces. In addition, conducted deep dive exercises s t improve the overall system performance and architecture designs, proven leadership skills and proficient in generating project status reports utilizing Microsoft Project Server and PowerPoint presentations for Release and Project development activities , Provided production support and Release manage support for the Integration and Claims capture and Healthcare applications.

Environment: Visa Enterprise Financial System, MS Project, MS Office excel, word, PowerPoint , Service Delivery, Project Planning, Budgeting, Release Management, Infrastructure, Change Management

Confidential

• Managed the Greenfield project Level 1 Support process t triage End-to-End Testing, Pre-production and Production Enhancements, Releases, Defects, Change Requests and New Business Requirements, The project consisted of a complete re-design of the Charles Schwab current DWT website using Microsoft .Net, Websphere and Mainframe Web Services infrastructure, Responsibilities included managing Onsite and Offsite technical staff, providing daily/weekly project status reports, budget planning and co-coordinating the daily project status meetings t Schwab's Greenfield project leadership team.
• Provided Technical Consultation and IT Project Management for Infrastructure and Application migration for new Data Center build-out.
• Manage project scope, roles and responsibilities, timeline, budget, change control, risk and mitigation strategies, and develop status reports and communication t stakeholders.
• Execute the project development life cycle from inception t deployment, including test planning, execution, and documentation using SDLC PMP Certification formal Project Management Methodology
• Experience with large cross-functional projects and multi-project programs
• Strong issue mitigation and problem resolution skills
• Strong oral and written communication skills in face-to-face situations with internal and external customers, vendors and Senior IT Management.

Environment: Configuration Management, Project Management Methodology, Change Requests, Project Planning, Budgeting, MS Project, .Net, MS Office excel, word, PowerPoint , Infrastructure, Change Management

Confidential

• Primary role was a technical software development Project Manager. Successfully managed large complex telecommunications projects impacting multiple Telecommunication Long Distance, Call Center, Cellular, Internet Protocol Television IPTV , Voice Over the Internet Protocol VOIP and Local Carrier applications. Primarily supported the following products: IPTV, Calling Cards, and Toll Free, Late Payment Charges, Cingular Charges and Usage processing, Customer Service Maintenance, Electronic Billing, Account Receivables, General Ledger and Bill Formatting applications
• Led project teams that implemented the following new AT T products and services:
• Virtual Calling Cards Networks, Products, Billing and Services for the County of Los Angeles
• Implemented Late Payment Charges Application for Long Distance Corporate Customers
• Apple iPhone Mobile, Billing, Telecom Networking and Switching Project

Environment: Telecom, Mobile, VOIP, IPTV, MS Project, MS Office excel, word, PowerPoint ,

Confidential

• During tenure at Bank of America, worked on numerous software development and infrastructure projects in San Francisco, Miami and London datacenters
• Project Leader, responsible for leading team of 10 analysts supporting the design, coding, testing and development of Deposit Account and General Ledger accounting applications for the international banking, Wholesale Banking Systems areas, Strengths include strong production support skills.

Accomplishments include:

• Led project teams t build interfaces t People System GL accounting application, Time Deposit, Foreign Exchange, Credit Card vendors and Electronic Money Transfer accounting applications, In addition, provides production support and recovery activities
• Decreased major application batch runtime by 2 1/2 hours t support new Federal Reserve Bank business hours requirements
• Converted USD International Deposit Banking application t use standard software configuration management tool called CHANGEMAN
• Implemented outsourcing the Global delivery center of expertise GDC int Wholesale Banking Systems development process 1 onshore and 4 Offshore
• Led the development teams t interface t the new Bank of America target Credit Card, Loans, Deposit Systems and Corporate data warehouse applications in Charlotte, N.C
• Led the systems team t convert the BofA Miami International Deposit Accounts Automatic investment accounts t the BofA Miami International Banking Facility and Grand Cayman units,
• Led the WBS conversion of the Chicag Deposit Accounts t the Bank's M I California Deposit Account system, Converted the bank's International Edge Act Subsidiaries i.e. - BankAmerica International Miami, New York and Illinois General Ledger applications t Domestic NT SA branches, Lead Analyst in support of Year 2000 development team for accounting applications,
• Contributed significantly in multiple branch conversions in Latin America, the Caribbean and North America

Environment: People System GL accounting application, Time Deposit, Foreign Exchange, Credit Card vendors, Electronic Money Transfer, Configuration Management, Change Management