Project Manager Resume Austin, TX - Hire IT People

SUMMARY

Project Manager with 10 years of experience with Software Development Life Cycle (SDLC) and 7 years of IT project management.
Expertise in managing medium to large scale application projects to satisfy complex business needs under significant time and cost pressure.
Familiar with operations in cross - cultural and cross-functional environments. Multiple language fluency.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Project Manager

Responsibilities:

Defined project scope and milestones, coordinated delivery/implementation of solutions, defined metrics for tracking/reporting on project performance, and generate project reports
Led requirements gathering and analysis sessions with application and business stakeholders
Conducted weekly and ad-hoc project status meetings
Followed risk management and change control procedures to implement code changes and application upgrades in production
Managed project activities for several production application migrations to a new virtualized environment

Confidential, Dallas, TX

Project Manager/Senior Consultant

Responsibilities:

Managed multiple projects for hardware and software upgrades and implementations for Customer Care and Billing Applications at Tier 1 Telecom providers
Guided critical activities during teh migration and upgrade of AT&T Enterprise Billing application with over 80 million customers to a new virtualized platform spanning 6 datacenters including 320 application servers and 65 Oracle data bases.
Managed teh provisioning of hardware, installation and application deployment of AT&T's first Connected Car effort (M2M)
Led annual capacity review analysis and upgrade efforts for AT&T Customer Care, Customer Billing, and CRM applications
Served as main point of contact for third-party vendors and internal development teams, tracking and resolving critical issues quickly and TEMPeffectively to keep projects on track and ensure quality deliverables.
Developed methodologies dat halped streamline project activities.
Trained, mentored and managed cross-cultural teams

Confidential, Dallas

Consultant

Responsibilities:

Launch of teh initial Apple iPhone by driving defect resolution for teh initial wave of iPhones sold
Reconciliation of 2.7 million customer accounts for teh Cingular to AT&T Mobility migration
Conversion of 58 million subscribers in 36 Convergys legacy US markets into 11 AT&T Enabler Billing/CRM markets
Designed new project management methodologies and quality controls; redefined PM’s role and provided recommendations to improve product/service offerings
Interfaced with key clients and project stakeholders to deliver customized client solutions utilizing teh firm’s suite of solutions
Created and tracked project metrics and analytics and developed/implemented program processes/procedures.