Project Manager Resume Profile

SUMMARY

Experienced, detail oriented, PMP Certified, Project Manager capable of managing multiple projects simultaneously. Well versed in Business Analysis and Project Management Life Cycle PMLC as well as Software Development Life Cycle SDLC processes. Excellent communication skills and proven ability to successfully lead teams from initiation to completion. Outstanding interpersonal skills as well as strong tool set skills using Microsoft Office tools.

INFORMATION TECHNOLOGY / PROJECT MANAGEMENT SKILL SET
PMP Certified	Technical Writing	MS Office
Project Coordination	Risk/Issue/Change Management	COBOL/CICS
Systems Analysis	Waterfall Methodology	SQL
PMLC / SDLC	MS Project Professional

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Managed multiple small to large sized IT projects concurrently. Technologies included, among others: Wireless, Mobile Device, Exchange, Active Directory, SCCM, VoIP, Virtualization, and Network Assessments.
Monitored project progress, reporting progress, issues, risks, and next steps on a weekly basis.
Organized internal IT team in planning, executing and closing out projects.
Managed PCM cross forest Exchange migration project to successful completion.
Managed PCM Chicago office relocation project to successful completion.
Managed PCM data center relocation project to successful completion.
Closed over 70 client projects a year in 2012 and 2013.
Assisted in organizing project dashboard, initially as a spreadsheet, then in SharePoint.
Managed project deploying imaged tablets to staff and students of a city school system in Virginia.

Project Manager

Confidential

Managed multiple client projects simultaneously.
Conducted meetings with customer and engineers provide meeting minutes.
Monitored projects for adherence to all aspects of scope.

Confidential

Project Manager

Served as a single point of contact for CTO-IT line of business for firm wide projects.
Managed testing and deployment of applications, within Corporate Technology and Operations, IT Department, for firm wide projects.

Confidential

Contract IT Project Coordinator / Project Manager

Insight was contracted by Confidential to complete conversion of servers and workstations from Washington Mutual to Chase and to manage relocation of workstations for rebranding effort at over 1500 retail branches across country. Key role was ensuring computer technicians were provided for each location at appropriate dates and times.
Assisted in reporting on program level reporting for all projects in Project Success Center for State of Ohio, Department of Administrative Services.
Insight was contracted by Confidential to replace computers at non-retail locations across country. Key role was assisting Project Manager with coordination efforts in staffing sites with computer technicians.
Served as Project Coordinator and Project Manager for three separate projects:
Managed staffing of computer technicians for computer upgrade project for multiple sites according to quantities agreed on in Statement of Work.
Monitored that technicians were on site at scheduled time and followed up with any that were not.
Monitored project spreadsheet for regular project updates and slipping milestone due dates.
Assisted coworkers with other activities, as needed.
Coordinated nationwide server installation efforts in four months time with 15 20 traveling technicians.
Managed staffing of computer technicians for 200 project sites simultaneously for branch remodeling effort.
Documented processes used during remodel effort and trained replacement prior to end of contract.
Maintained excellent rapport with project managers, site superintendents, field technicians, agencies, and other team members.

Confidential

Project Manager Infrastructure and Application

Managed multiple projects working with various business units and persons at all levels in business. Average project size 15 30 resources with 100,000 budget.
Managed transition from Novell Directory Services to Active Directory.
Managed relocation of the Customer Contact Center from one building to another over one weekend with no interruption of service to the customers. Involved communication with two vendors and resources from inside and outside of the IS department.
Managed projects using Microsoft Project Enterprise 2003 Professional, Server and Web Access to assign tasks, track progress and budgets, and create reports.
Managed MS Project Enterprise 200: maintained accurate documentation, resolved technical and user issues, and mentored others on how to use tool to manage projects.
Followed the established Project Management Methodology a waterfall type methodology for managing projects from initiation through closure.

Confidential

Responsible for maintaining and supporting various systems which provided input files orders to the subscription fulfillment systems.
Utilized SDLC for all development projects.
Programmed using COBOL, VSAM, CICS, SQL, EZTrieve and JCL.

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