It Project Manager Resume
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San Jose, CA
SUMMARY:
- 6 years of global project management with large complex global teams
- 2 years of managing direct reports
- Certified SCRUM Master
- Certified ITIL Foundation
- PMP trained
- Experienced in SDLC & PDLC
- Expert in Agile & Dev ops - CI/CD continuous integration/deployment of speedy, scalable delivery from design to production support
SKILLS/TOOLS:
BI software: Tableau, MicroStrategy
Microsoft Office Suite: Sharepoint 365, Excel, Word, Visio, Project, PowerPoint, JIRA/Confluence, Jupyter Notebooks
CRM: Sugar, SalesForce
ERP: Netsuite
PLM software: ArenaSolutions, Windchill
EXPERIENCE:
IT Project ManagerConfidential, San Jose, CA
Responsibilities:
- Owned the alignment and creation of tactical product roadmaps against the organizational strategic roadmap
- PMO lead for cross functional global teams accomplishing a key corporate executive initiative to save the business $20.2M through an overhauled quoting process. Thereby producing a 2% cost reduction for Global Commodity Managers and Pricing Managers
- Deep understanding of user experience (UX) and user interface (UI) requirements to create a successful journey and deliver the message/story of the product for the customer
- Program/project manager for a portfolio of full end to end lifecycle projects involving: Master Data Management, homegrown enterprise software solutions, database integrations with DevOps teams (Hadoop, SQL, Teradata, Oracle, Informatica, MDM, MicroStrategy, and Tableau) to create automated dashboards and reports for executive management
- Spearheaded a real time, automated PMO dashboard involving team level, resource level, and project utilization of PMO, Solutions, Teradata, Informatica, Hadoop, Master Data, MicroStrategy, and Java resources
- Successfully executed and implemented analytics projects end-to-end from Proof-Of-Concept to production for the CIO. The success of this tool was adopted company-wide.
- Founded and lead a new intake process which grew to involve all groups in dev ops which resulted in improved collaboration, ability to share resources, and increased customer satisfaction
- Executed the implementation of Agile and DevOps methodologies which reduced a backlog of 180+ tasks/enhancements by 60% with an extremely limited resource pool. This resulted in a faster delivery with dev ops teams while increasing transparency with stakeholders
Project Manager
Confidential, Fremont, CA
Responsibilities:
- Successfully expedited a high profile product development project (comprised of 26 resources) back on track after being 3 months behind to launch on the committed date
- Streamlined processes w/global R&D teams and removed roadblocks
- Drove weekly core team meetings and present updates to global key stakeholders, management, and vendors
- Design project timeline reports to continuously monitor project quality and integrity by delivering key performance indicators
Inside Sales
Confidential, Union City, CA
Responsibilities:
- Drove consistent 3% growth quarter-over-quarter with Authorized and Certified Resellers
- Increased year-over-year volume and profit by 15% through delivering new accounts
- Executed buying, pricing, and logistics efforts with outside vendors in 40% of sales operations deals to consistently drive profit margins
Account & Operations Specialist
Confidential, Foster City, CA
Responsibilities:
- Managed logistics, vendors, critical incidences and project management of deliverables to ensure installation of solar panels, permits, financial agreements, and installation teams were on time for each
- Coordinated with project managers, operations managers and vendors to ensure deadlines are met
Business Analyst
Confidential, Mountain View, CA
Responsibilities:
- Project managed and conducted analysis through various analytical, data management, and reporting activities for 2 product builds of solar farm units for utility companies
- Coordinated and drove rapid implementation of ECO’s, deviation control, multilevel BOM’s CAD drawings, engineering data, process control, and logistics using CRM and ERP systems dealing with PCB’s and assembly builds
- Executed revision control and supported various teams
- Point of contact for all escalations and issues
