SUMMARY:

• An innovative and versatile individual with a proven track record of implementing business change and projects, empowering multi - functional teams to deliver projects efficiently and cost-effectively in accordance with business objectives.
• Experience of the transformation from an insource IT Team to an outsourced company, Confidential, and working on the exit process streams.
• Most recently the transformation / exit from Confidential to selected SME’s including novation of contracts.
• Excellent at building relationships resulting in proactive stakeholder and supplier management.
• Most recent position working on Information Security projects within the Insurance industry.

PROJECT MANAGEMENT METHODOLOGY:

• Prince 2 certified practitioner project manager
• Waterfall
• Agile

SKILLS PROFILE:

Programme and Project Management

Stake holder management

Change Management

Business Analysis

People management

Microsoft Office

Microsoft Project

Microsoft Visio

Microsoft SharePoint

Workfront

JIRA

Confluence

Management and facilitation of workshops, technical and business change boards

Coaching

Design and implement of Business Change Process

Negotiation skills with outsource partners

Procurement

Tenders

Financial Management - IT budgets

Software Management and Licencing

Business Continuity and Disaster Recovery

CAREER HISTORY:

Confidential, Lansing, Michigan

Information Security Project Manager

Responsibilities:

• planned and implemented project planned and implemented project to completion
• Identity Access Management
• Implemented project to completion and progressing the project in a phased approach to on board applications for them to be requested and to carry out access certifications.
• This involved meeting with the business and technical teams to gather requirements and provide solutions.
• Administrative Access management - taken over project and planned the process for implementation and to get sign off from teams. This involved meeting with the technical teams to gather requirements and provide solutions.
• Establishing minimum baselines for Windows and Unix / Linus server estate - planned and provided a mechanism for managing and reporting on the baselines for all the server estate moving sites to moving rules to deny
• Endpoint solution to manage data leakage
• Labelling to classify information

Confidential

Project /Program Manager, Business Change Manager and Change Manager

Responsibilities:

• Development and implementation of a new joiners and leavers application
• Development and implementation of a new Budget application
• Implementation of new sites for the Cabinet Office
• Implementation of SharePoint 2010 as a record and document management system - this involved managing Confidential teams and scheduling the teams for when they were to migrate to the new system, training them on the use of the new system, what information was to be captured on the new system, provide teams with power users and training material.
• Development and implementation of a new Correspondence handling system
• Managed the process and chaired the Change Advisory Board, which was attended by colleagues and outsource partners, mainly Confidential - including scheduling work for the exit strategy from Confidential to SME’s. Making use of my Information and Communication knowledge and IT Security experience.
• An understanding of IT e.g. including SAN’s, telecoms, networks, firewalls, servers, and technologies such as Exchange and SharePoint etc.
• Assessment of the risk of the change and if there is any business impact and, if necessary, provide communications to the business and stake holders to director level
• Development of a communication plan
• Receiving new changes and record them
• Ensure documents completed correctly
• Distribute to Change Advisory Board
• Record decision of board
• Programme managed all changes and report on them to senior management:
• Over 300 business changes
• Over 5 proejct managers from Vendor
• Prioritise projects / business changes
• Address issues / risks
• Programme managed Confidential ’s readiness for the Olympics 2012 by:
• Ensuring the business were aware how the Olympics were going to affect them.
• Systems and processes in place to ensure Confidential ’s business could continue and advertised to the business
• Business continuity arrangement implemented and tested with the help of business continuity co-ordinators in the business.
• Working with suppliers to ensure deliveries were re-arranged to ensure services continued.

Finance and Contracts Manager

Confidential

Responsibilities:

• Managed Software and it’s Licencing including Microsoft Enterprise Agreement
• Managed contracts and commercials for contracts
• Novated, managed and ceased of contracts when exiting from internal IT team to outsourced partner Confidential .
• Worked closely with Confidential for them to setup Microsoft Licence Management and regularly review.

Senior Project Manager

Confidential

Responsibilities:

• Developed Business Case and implemented project to provide a new storage infrastructure - HP SAN’s, HP Blade Servers, VM Ware, Fibre infrastructure, Replication, Backups and WAN.
• Designed and project managed the delivery and implementation of a new Business Continuity solution for Confidential using and managing internal specialist resource.
• Developed Business Case to rationalise Confidential ’s server estate by using virtualisation after using monitoring tools to assess server usage on estate. This implementation also involved the virtualisation of one of Confidential ’s core applications which required particular stake holder management.
• Developed Business Case and piloted new desktop moving from Windows 2000 to Windows Vista. This required for training material and support being given to pilot users.
• Provided Business Case, specification, tendered, procured and project managed a new Firewall solution to rationalise the many firewalls ensuring continuity of service and keeping stake holders informed - using and managing both internal and third party resource.
• Provided Business Case, specified, procured and implemented a new secure web browsing solution and migrated Confidential to new service without loss of service and ensured it met customer’s needs.
• Tested new solution with key stake holders and communicated the new solution to the business for the pilot and roll out. Successfully handed over to Service Management with all relevant documentation and support material.
• Project managed the design and implementation of a secure Blackberry service and rolling out the new service to colleagues.
• Project managed the implementation of a new Effort Recording system from requirements gathering to solution and implementation.

Confidential

Responsibilities:

• Investigated and made improvements for Secure Remote working and implementation.
• Investigation of security incidents within the Confidential .
• Project managed the implementation of the upgrade of the Confidential ’s secure remote working system. Identifying stakeholders, providing instruction material, coaching colleagues on the new system and migrating colleagues to new service ensuring that all colleagues had continued remote access.
• Project managed the upgrade of anti - virus solution for Confidential into an automated solution - McAfee E-Policy Orchestrator.
• Provisioned and coached Confidential Board members with secure Sectera mobile telephones which they were able to successfully use on their foreign travels.
• Risk assessment carried out on HR Systems and managed the mitigation steps.
• Investigated and project managed the implementation of a new effort recording system for the IS Team.
• Implemented and supported government secure telephone (UK and USA) and electronic communications.
• Crypto Custodian
• Implemented Data Protection Act 1998 and registered Confidential