SUMMARY

• Highly experienced I.T. management professional with proven track record of effective collaboration with internal and external stakeholders to understand requirements and deliver and support successful software solutions. Exceptional communication, interpersonal skills and technical knowledge and ability to create and nurture high performing teams.

TECHNICAL SKILLS

• Certified Agile Scrum Master
• Team Building & Leadership
• Software Process Development
• Kanban and Kaizen
• Localization
• Customer Relationship Management
• C#, .Net
• Java, HTML, JavaScript, CSS
• Oracle, SQL, PL/SQL
• SSMS, T - SQL
• PHP, MySql
• Unix, Linux
• SAP
• Unix, Linux
• XML

PROFESSIONAL EXPERIENCE

Confidential

Application Development and Support Manager

Responsibilities:

• 2nd tier management of I.T. department operations reporting to the CIO.
• Manage development, procurement and support of enterprise application and middleware software systems.
• Supervise all I.T. Service (Help) Desk staff and operations.
• Manage budgeting, compliance, recruitment, training, performance reviews, retention and development.
• Modernized Transit Enforcement by procurement of eFORCE RMS and CAD.
• Replaced aged corporate website and intranet with modern DRUPAL CMS based solutions.
• Streamlined Rail operations and planning by replacing paper-based operations with custom web application, TOSA - Trolley Operational Support Application.

Confidential

Development Manager

Responsibilities:

• Key contributor to refinement of newly adopted Agile Scrum and Kanban project methodologies.
• Introduced Kaizen methodology for continually refining the development process.
• Created documentation and artifacts to support the efficient execution of the Agile process.
• Evaluated candidate tools to support the Agile Scrum process.
• Managed two, 8 person, cross-functional Agile Scrum teams delivering middleware interfaces for Computer Aided Dispatch system and vehicle-based Mobile system.
• Managed requirements analysis, estimating, scheduling, development, testing, training, support and staff development.
• Visited key clients and cultivated strong professional relationships.
• Provided Localization consultancy to the Sales team in order for them to prepare bids for international prospects.
• Strengthened interdepartmental relationships with Customer Support and Client Installation Services and balanced Engineering resources to assist these groups without impacting Engineering deliverables.
• Managed out of hours initiative to resolve performance issues for key law enforcement client.

Confidential

Development Manager

Responsibilities:

• Supervised Development and QA teams delivering multimillion dollar web application suite to customers including State Farm, Progressive, Mercury, GMAC and Metlife.
• Managed requirements analysis, estimating, planning, recruiting, development, testing, deployment, support, reporting and staff development.
• Halved release time from over 6 months to 3 by merging proprietary SDLC with Agile style project management approach.

Confidential

Localization Manager

Responsibilities:

• Managed internationalization development and localization of document management software products into 30 languages and dialects for the All-In-One printer line.
• Coordinated offshore vendors with cross-departmental, on-site development teams.
• Performed estimating, planning, budgeting, scheduling, monitoring, reporting, documenting and training of offshore vendors.

Confidential

Senior Project Manager

Responsibilities:

• Project manager and lead developer on a project to migrate large, character based Forms 3.0 client-server product to Forms 9i and J2EE n-tier web application.
• Set goals, estimated, budgeted, created and maintained project plan, developed and tested components, monitored and reported progress and wrote documents.

Confidential

Architect, Senior Analyst Programmer

Responsibilities:

• Designed data models for new functionality, created corporate development standards, evaluated vendors and created enterprise-wide architectural strategy.
• Attended conferences, managed R&D and tool building teams, mentored engineers and oversaw development of Oracle based pension administration system.
• Developed components for enterprise level, n-tier J2EE/Oracle based pension administration system for customers including the Pennsylvania State Government and Confidential .

Confidential

Software Development Consultant

Responsibilities:

• Designed an ETL system to migrate 120 million customer records from AS400 system to new Oracle based system; led the team that implemented it ahead of schedule and under budget for Confidential .
• Led a team of EDS consultants to analyze, implement and test Y2K modifications for the judicial administration system of Her Majesty the Queen’s Crown Prosecution Service.
• Analyzed and documented requirements, developed, tested, deployed and supported a proprietary system for social services’ case administration for Sheridan Systems.
• Developed replacement for outdated Reuters’ real-time data streaming system for the London Stock Exchange and seamlessly deployed it by replacing components piecemeal.
• Led a team at Hays Business Services to develop a secure tracking system for the transfer and storage of sensitive hardcopy documents; interfaced Symbol Corp barcode scanner to Oracle database.
• Developed vehicle finance administration system for leading British bank for Lombard North Central.

Confidential

Localization Team Lead, Software Engineer

Responsibilities:

• Led the group that developed Oracle’s first generation of multi-lingual libraries supporting product Internationalization.
• Relocated to Tokyo to lead team that developed the first versions of the CASE tool suite localized for the Japanese market.
• Designed, developed, unit tested and supported components of first generation of CASE tools.