Senior Manager Resume
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SUMMARY
- Extensive and Progressive 18 years of IT experience including 14 years Oracle Applications (ERP) Release 12.1.3/12.0.6/11x/10.7 experience.
- Experienced in using Project Management methodologies, ITIL/ITSM framework, Agile, Scrum, waterfall SDLC methodologies and related project management software - MS Project, Clarity.
- Accomplished performer in diverse roles and responsibilities such as Technical Leadership, Project Management, Planning and Coordination, Team Building, Requirements gathering, Requirement Analysis, Systems Analysis and Design, Test Planning, Risk Analysis, Disaster Recovery Planning. Understanding of multiple functional areas and business processes.
- Expertise in managing and leading large operational support technical teams of employees and service providers across multiple sites and functions
- Comprehensive Hands on experience in different areas of Oracle eBusiness Suite (ERP) R12 Implementation, Development, Deployment, Production Support, Troubleshooting, Data Conversion, System Configuration & Customization of various Oracle Application modules like GL, AR, AP, PO,CM, FA, iProc etc.
- Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively wif business analysts, testers, developers, dbas, project managers, stake holders and other team members in overall enhancements of application product and support quality.
- Trained in various modules of Oracle Applications 11i from Oracle Corporation and strong skilled in developing Forms and Reports, SQR, Oracle Workflow and personalization/extension of Oracle Web Pages .
- Extensive knowledge in implementation and architecture of Oracle SOA Suite.
- Experience in Oracle Fusion Middleware, OA Framework Applications, Business Activity Monitoring, ADF.
- Enjoy a professional attitude and has excellent communication skills, self-motivated and multi-task oriented, wif strong work ethics and ability to work TEMPeffectively and cohesively in a team or individually.
TECHNICAL SKILLS
- Oracle Financials Application & Database Management
- Project Management, AGILE, Waterfall, SDLC and Oracle AIM
- Service Oriented Architecture (SOA)
- Oracle eBusiness Suite R12/11i - GL, AR, AP,PO, CM, TWS,OE,OM,INV,AOL, BOM, CRM, Procure to Pay(P2P), Order to Cash
- IT Service Management & Information Technology Infrastructure Library (ITIL)
- Business Process Execution Lang. (BPEL), ESB, OAF, BAM, ADF, XML, JMS, XSLT, Web Services
- Customizations- Oracle Forms, Report, Web pages, Workflow & Business Rules
- People, Vendor, Cost and Budget Management
- Transition Lifecycle Management
- Oracle SQL, PL/SQL, API, Personalization, Localization & Unix Shell Script
- Application Development, Deployment & Support
- Application Security. Internal and external audits
- Oracle Database 10g, 9i & JDeveloper
- Continuous Process Improvement
- Definition, Planning & Execution
- Oracle Siebel Enterprise Marketing ( MRM)
- Release & Change Management
- Team Building & Leadership
- Hyperion EPM Suite/Essbase support
- Service Agreement & Delivery Mgmt
- Noetix and Oracle Business Intelligence Suite (OBIEE)
- Onsite/Offshore support Model
- COBIT, SOX & Agile Scrum Process
- MS Project & Clarity
PROFESSIONAL EXPERIENCE
Senior Manager
Confidential
Responsibilities:
- Working as Cognizant's Onsite Program Manager at Yankee Candles HQ and Single Point of Contact (SPOC). Reporting directly to Yankee Candle's IT Director.
- Responsible to liaison among client's cross functional business teams, IT department, 3rd Party Vendors and Cognizant IT implementation/Support teams.
- Leading & managing Onshore/Offshore teams to provide 24x7 applications support for Oracle E-Business Suite v12.1.3 ( Financial Modules: AP, AR, FA, GL, CM, Manufacturing Modules: INV, BOM, WIP, OM, WM, Planning Modules: Demantra & ASCP& Procurement Modules: PO, iProc), Oracle 11g/RAC database, OBIEE, Oracle Fusion Middleware Suite (SOA & BPM) and integration wif other 3rd party applications.
- Responsible for stakeholder management, client communication, resource management, estimates/cost management, budgets, high level requirements gathering & analysis, prepare SOW and SLAs for Yankee Candle's new projects.
- Responsible to provide my expertise for Oracle EBS Implementation & Upgrades Strategy, Solution Architecture, Assessment etc. in Cognizant's other ongoing new projects proposals for various clients.
- Utilizing my project management expertise to TEMPeffectively plan, execute and monitor multiple projects and production support tasks assigned to me.
- Conducting various meetings wif senior management & cross functional teams to provide status for all projects and ongoing high priority tasks. Discuss new requirements, progress on Sev1/Sev2 prod issues, enhancements & maintenance work.
- Mentoring support/development team and facilitating knowledge sharing wifin the team for business process flows, systems setups & integrations and application business functionality.
- Responsible for Change Management and work closely wif CAB to review change requests and plan change migrations in Production environment.
- Collaborates wif business departments for prioritization and alignment of work wif the business needs and priorities.
- Lead & coordinated Knowledge transition from Yankee SMEs & 3rd Party Development team to CTS support team.
- Responsible for ensuring dat the KPI and SLA as set out for the service are adhered.
IT Manager - Service Delivery/Project Manager
Confidential, Englewood, CO
Responsibilities:
- Managed application development & 24x7 production support for complex global Oracle eBusiness Suite (ERP) Financial and Supply Chain R12 platform in a multi-tiered infrastructure, application maintenance, troubleshooting performance issues and managing root cause analysis.
- Managed Siebel Marketing (MRM), Hyperion EPM Suite, Noetix Financial & Oracle Business Intelligence Suite (OBIEE) reporting applications.
- Managed and developed 45 plus global, cross-cultural team of Developers, DBA, and Application Architect resources for corporate applications deployments including project and support staff in US and India.
- Meeting wif cross functional teams and stakeholders on regular basis to discuss new projects/enhancements/requirements, scheduling their priorities based on business needs, provide status updates about work in progress and applications content/health information.
- Work closely wif internal stakeholders and customer to ensure proper alignment to business objectives
- Managed COTS applications tasks for communication plan, change management and release management.
- Developed and maintained functional/technical documents and standards; implemented and ensured compliance wif Western Union applications policy and procedures.
- Managed tasks for reporting service delivery performance wif respect to the contractual SLAs and reporting on service delivery & contractual metrics as defined in contract and manage internal, external, SOX and security audit requirements.
- Responsible to make sure dat the SLA and KPIs are met as committed to customer.
- Act as a primary contact wif clients and management regarding COTS applications support, enhancements and process strategies.
- Responsible to communicate and document key program requirements and status to clients, internal team members and other key stakeholders.
- Responsible for preparation of documentation, status reports, resource sizing, Risk identification & mitigation, manage/assess hours, expenses for project resources to ensure accuracy & project is wifin budget guidelines
- Mentors and act as a SME to onsite/offshore team members.
- Using MS Project, Clarity & HPSM to manage project progress, capitalization, resource allocation & rebalancing.
Sr. Application Architect
Confidential, Englewood, CO
Responsibilities:
- Extensively worked on onsite offshore model, expertise to guide, coordinate and assist team members to provide deliverables efficiently and on time.
- Provided technical leadership and support for several IT projects and driven the initiatives to ensure successful delivery of the projects. Accountable to track and monitor the status of technical tasks wifin the project plan and implement corrective action as required in keeping the key milestones on track.
- Lead and worked wif Oracle EBS development team for requirements analysis, assigning development task to relevant resources, gathering HLES, designing, development, code review and delivery of Oracle EBS enhancements and customizations on time.
- Managed and coordinated wif Oracle EBS DBA team for patch analysis, patch application, custom code migrations, production support, maintenance outages, instance cloning, Disaster Recovery and performance improvement activities.
- Accountable for projects/enhancements related technical design and architecture design documents management
- Worked proactively on several Oracle EBS R12 related projects which went successfully live on time.
- Redefined processes for requirement gathering, requirement analysis, providing HLEs, development, code review, UAT and code migration to improve quality, productivity and reduce waste time.
- Managed Oracle EBS R12 code release/migration plans using HPSM.
- Strong understanding of applications implementation methodologies (AIM) and project management.
- Well versed documentation skills, communication skills, and customer focused approach.
- Involved in designing and developing interfaces/integrations for Oracle EBS wif third party systems.
- Architecting and developing customer specific solutions for Oracle RICEW components.
- Involved in implementation of Oracle EBS R12 Procure to Pay process which includes Purchasing, iProcurement, iSupplier, Payables modules and provided support for them.
- Gatheird requirements and Prepared BR100 & MD50 for Financial Modules for iProc, PO, AR, AP, FA and GL modules.
- Worked on Suppliers conversion from various legacy system to Oracle Account Payables.
- Involved in Oracle iSupplier module setup for external vendors.
- Making required setups and Customizations in corresponding AP, AR, GL, iProc modules.
- Worked on Payables Open Interface Import to create invoices from external systems into AP Invoice tables..
- Developed a package to import expense information into Oracle Payables.
- Designed and tested the custom payment form template for printing payment checks
- Configured AP, Payment Terms, Transaction Type, Tax, Auto Posting, Past-due & aging
- Created custom Reports and Forms for the end users to check the details and errors.
- Involved in implementation of Oracle Imaging solution for AP invoices scanning and transfer them to Oracle EBS.
Sr. Application Developer
Confidential, Greenwood Village, CO
Responsibilities:
- Actively involved in full SDLC for implementation of Oracle Financial Applications 11i & related Projects.
- Recommended the best technical practices, improvements to Oracle strategy, application or processes usage to help improving efficiency and increasing functionality.
- Facilitated and participated in scrum ceremonies - grooming, sprint planning, daily stand-up meetings, reviews, release planning, demos and other Scrum-related meetings.
- Coordinated wif Level1/Level2 personal, analyzed requirement/issues provided best solution and followed SRs wif Oracle.
- Worked more independently wif IT functional and business units.
- Managed gathering and analyzing the client’s business requirements and creating technical specifications based on functional requirements.
- Responsible for development, UAT, deployment and maintenance of process and related source code
- Prepared code move document and managed SRs open wif Oracle.
- Worked on customization of various Programs, reports and forms of eBusiness Suite
- User communication, meetings to discuss business scenarios & provide appropriate solutions wif HR dept.
- Provided production support for various applications.
- Definition and implementation of data and enterprise architecture strategies and develop data architecture for interfaces both in-bound and out-bound wif Oracle Financial Applications.
- Worked on multiple interfaces to transfer AR Customer, AR Invoices, AP Vendors, AP invoices data into Oracle Financials.
- Monitoring and Vouching Cash and bank accounts and transactions.
- Executed the Payables Transfer to GL program and resolved the issues during the process.
- Customized the Accounts Payable Vendor Entry Form as per requirements.
- Verification of Bank Reconciliation statement.
- Maintain customer records Reconciliation statements etc.
- Monitoring the day to day Accounts Payable and Accounts Receivable activities.
- Developed and modified various AP check templates as par requirement.
- Coached less experienced team members.
- Associated wif implementation of Oracle SOA suite and middleware fusion.
- Responsible for building Prototypes, code development, UAT, manage code deployment, maintain ticket system and support existing applications.
- Worked closely wif functional and technical members from disparate teams to build reusable Web Services for applications throughout the First Data Technologies.
- Worked on various projects based on same methodology.
- Prepared requirement, functional as well as technical document for various processes.
Sr. Application Implementation Consultant/Project Lead
Confidential, Fairfield, NJ
Responsibilities:
- Responsible for gathering & analyzing client’s business requirements and creating technical design document using Oracle Application Implementation methodology.
- Worked on Impacted system inbound/outbound Interfaces to Oracle Application Financial Modules.
- Developed an Application Program Interface for automatically uploading data in to the Oracle
- eBusiness Suite using SQL-Loader, ETL Scripts, Oracle APIs, UNIX shell script, Oracle Forms & Reports.
- Involved in implementation, design and development of Oracle Financial Applications version 11i.
- Interacted wif Project Manager, functional team and business users on regular basis to understand business requirements, estimate time frame for various tasks, allocate tasks and co-ordinate the project status wif the project team members and developed test plans for Unit test and Integration test. Map strategy for implementation and conversion of applications.
- Involved in Oracle Application 11i implementation from defining of user requirements, legacy system interface, configuration, documentation, testing, implementation, and post-implementation support.
- Implemented Oracle 11i wif FDC across 15 states domestically and wif nine international sites (UK, Canada, Germany, Austria, Honk Kong, Australia, Mexico & Costa Rica). Converting data from three different legacy systems (11.03, 10.7 and GEAC/SQL Financials).
- Involved in Functional Setup of AR, AP, PO, GL modules.
- Developed fully customized Vendor import program.
- Worked in Various modules mainly in AR, GL, AP, PO, PA.
- Responsible for analyzing the client’s business requirements and creating technical specifications based on functional requirements.
- Set up and customization of Oracle Applications 11i modules GL, AR, AP, PO, INV,BOM, System administration and Order Management wif Oracle Consultants using AIM methodology.
- Worked on Customer AR invoices, Lockbox, AP Vendor, Payments interfaces.
- Developing various new reports according to client’s requirement in Oracle Receivables, Oracle Purchasing, Order Entry and Inventory Modules.
- Created users, responsibilities, menu and registered concurrent programs like reports, forms, PL/SQL procedures and shell scripts
- Managed and Responsible for technical development of Oracle Application implementation for Financial Modules (Accounts Payables, Fixed Assets, Purchasing, Receivables, General Ledger.)
- Responsible for data conversion from legacy system into various Oracle Financial modules.
- Was a key team member in implementation, design & development of Oracle Financials 10.7SC which included implementation of Oracle Financials modules GL, AR, AP, development of conversions, Interfaces & customization of Forms & Reports.
- Converted the legacy systems Customer Data into Oracle Database using SQL*Loader and PL/SQL.
- Loaded Customers Data, AR transactions from Legacy Systems into oracle Database using PL/SQL and standard oracle interfaces.
Software Engineer
Confidential
Responsibilities:
- Managed and served as mentor for a group of 8 developers.
- Involved in requirement gathering, preparation of Technical and Design documents.
- Developed User Interface and Validation routines as part of PPSA-FTP project for PETROCHEMIA (Poland). Visual source safe was used for version control.
- Analyzed, designed and developed an Attendance Management System using C, Oracle Forms - 4.5, Oracle reports - 2.5, Oracle-7.3 on Win-95 and SMART CARD.
- Assisted wif the implementation of the system and also provided support for the application.
- Assisted wif database analysis and design and developed several modules for FTP Paypoint System designed to capture/ transfer electronic data wif a common infrastructure of agents and terminals in convenient locations to all participating utility companies
- Designed and developed Oracle forms as part of Customer Management System for Customer maintenance, account management, transactions, billing generation, card management and payment entry.
- Gathering business requirement, development technical design document and thesis for complete application using process flow diagrams, data flow diagrams and presentation of application to client.
- Design and draw the data flow diagrams up to the required levels, entity-relationship (ER) diagram and produced a data dictionary.
- Code development using SQL, PL/SQL, Pro*C and Oracle Forms and SQL Reports.
