SUMMARY

• She is a Technical Sr. Project Manager & Scrum Master (PMI Member & CSM) with 10+ years successfully the execution of application and infrastructure, varying in size, with the largest efforts up to a $70 million budget.
• Her Scrum Master and Project Management skills along with using lean based, agile methodology has contributed to delivering projects on time, within budget and meeting or exceeding business expectation.
• Her detailed and organized manner has earned executive recognition by managing a high degree of change, mitigating challenging vendor, unifying technical teams through conflict and exceptional communication both verbal and written.
• She has strong leadership skills, self - directed & highly motivated with an excellent work ethics, dependability and able to learn quickly.
• Business & Stakeholder satisfaction is a priority for her in each project.

TECHNICAL SKILLS

• MS Project Server
• SOX Compliance
• JAD/RAD
• Planview/Innotas
• Adobe Web Development Suite
• MS Project
• HP PPM
• Mercury Tools
• MS Visio
• Object Oriented & Traditional Methodology
• PMBOK
• SDLC
• SharePoint Set Up
• Clarity
• Agile Methodology
• Scrum & Kanban
• HP Quality Center
• Clarizen
• Smartsheet
• Enterprise Resource Planning (ERP)
• Data Warehouse
• Lean Based Method
• ITIL

PROFESSIONAL EXPERIENCE

Application Sr. Scrum Master

Confidential, Lake Forest, CA

Responsibilities:

• Managed the largest and highest priority application and eCommerce program/project(s) for this company that impacted a large number of cross-functional teams companywide for the sale of medical equipment.
• Fearlessly drilled into technical details to aid the team in problem/resolution and, when needed, performed hands-on support in both application development and infrastructure. When no assistance was needed, teams were fully empowered.
• Excelled using Agile and Waterfall methodology while promoting team work and team ownership.
• Championed the ability to bring a very large and complex effort together by developing a clean and clear vision, status reporting structure, communication and escalation practices that minimize time wasted.
• Managed international project teams, ensured HIPPA and company regulations.
• Effectively managed scope, project planning, team activities, cross-functional team dependencies and project lifecycle through to completion, like reporting, issues, risks, gaps, actions and changes.
• Communicated project statuses reporting, escalation and changes both orally and written on a regular basis.
• Managed business, stakeholder and vendor expectations while maintaining cross-department relationships.
• Successfully and clearly managed cost/budget, timeline/schedule, resource roles & responsibilities in a fashion that minimizes confusion, which in turn maximizes productivity and efficiency.
• Managed the labor estimates of resource in parallel to the scope and delivery components then communicated to management resource constraints or availability for resource allocation management.

Infrastructure Sr. Scrum Master

Confidential, El Segundo, CA

Responsibilities:

• Initiated and managed a program that contained six (6) scrum teams through a DFARS government cyber security analysis and implementation recommendations.
• Planned and developed the strategy for the implementation of these tools across six (6) projects: Tenable, Sophia AV, WSUS, NTP, Active Directory, Sophos SafeGuard, Lieberman REDIM, McAfee IPS, Source fire IDS, MOEBIUS IDS, Contractor Proxy (Proxy Server), TrustWave, AppDetective Pro, HP WebInspect, HP Fortfy and Splunk.
• Successfully worked with PMO leadership to create Agile methodologies using Team Foundation Server (TFS).
• Managed coaching of the backlog, development team in estimations & Confidential planning and playbacks.
• Managed the Burndown tracking and reporting.
• Championed challenging business and vendor relationships, purchase negotiations, RFPs and the tracking.
• Managed a team of network engineers and project managers.
• Ensured all the company disciplines, like scope, budget, resources, issues, risks, gaps and changes to resolution while providing status reports and presentations to executives.
• Performed weekly management reporting across all the program to IT and Business Executives.
• Excelled in executive and team communication both oral and written with well managed projects.

Sr. Project Manager & Scrum Master

Confidential

Responsibilities:

• Hands-On Scrum Master for two (2) successful IBM BPM, ODM & IIB application project using lean based & Agile SCRUM. Each project had multiple 2-week Sprints.
• The "team first" mentality helps empower each team member to perform at their best; for the business and IT teams to collaborate to a successful outcome; to resolve any road blocks behind the scenes; to help educate executives and the business teams on Agile Methodology practices, to resolve internal and external conflicts when necessary, to bring an organizational strength to minimize confusion and to facilitates stand-up meetings, playbacks, retrospectives, user story creation & acceptance criteria and development workload, when needed.
• Successfully worked with PMO leadership to refine, create and improve methodologies going forward.
• Managed coaching of the backlog, development team in estimations & Confidential planning and playbacks.
• Managed the Burndown tracking and reporting.
• Championed challenging business and vendor relationships, purchase negotiations, RFPs and the tracking.
• Managed the Hiring and Training for new PMO Technical Project Manager.
• Managed the .NET upgrade enterprise wide in parallel to the application development effort.

Scrum Master

Confidential, Columbus, Ohio

Responsibilities:

• Infrastructure Technologies included IBM BPM & BAM, 87 Server & SAN Build, Network Security, Data Warehouse, SOAP APIs, VPN, SFTP transmission, .NET, C++, C#, CSS, SQL, mainframe, VPA App, Meta Data, Enterprise Web Portal & Data Management, iPad2+, iOS6+, Win XP, OSX, Android & Windows Tablet.
• Managed client relationships and executive communications, including presentations at a governor level.
• Hired, mentored and trained Project Managers through an agreed SDLC, including effectively worked with technical teams by managed product backlog, daily scrum meetings and Confidential progress, coordinated the hiring process, managed weekly tasks, owned key stakeholder relationships, communicated status and necessary escalations and managed daily project deliverables including budget, schedule & scope.
• Ensured all the company disciplines, like scope, budget, resources, issues, risks, gaps and changes to resolution while providing status reports and presentations to executives.
• Performed weekly management reporting across all the program to IT and Business Executives.
• Excelled in executive and team communication both oral and written with well managed projects.
• Successfully implemented all deployments in the $70 million program & ensuring business acceptance.
• Coached the internal ODE Agile Scrum Projects through to completion.
• Successfully implemented four (4) application projects using SCRUM and Kanban, including the coaching for backlog, user story estimation, stand-up meetings, acceptance criteria, burndown and retrospectives.
• Mentored 8 Project Managers who managed 13 application and infrastructure projects, containing Child Assessment Testing, State Licensing System, Early Learning Quality Rating System, Child Tracking Systems and more for the Ohio government using IBM products (BPM, IIB and ODM). Managed efforts using Agile SCRUM Methodology.
• Established and Retooled a SDLC PMO methodology with new project submission process, project prioritization, project assignment, progress tracking and historical storage.

Sr. Project Manager

Confidential, Dublin, Ohio

Responsibilities:

• Headed up the implementation for a corporate wide ERP initiative and successfully met all needed delivery dates in a fast-paced environment with strong interpersonal team skills to effectively facilitate resolutions to all issues.
• Provided comprehensive and detailed status reports from a comprehensive project plan and reporting style.
• Excelled in building relationships across internal technical teams, business partners, management and 3rd party vendors. Proficient in reporting and communicating executive dashboards containing weekly progress.
• Effectively managed scope, project planning, team activities, cross-functional team dependencies and project lifecycle through to completion, like reporting, issues, risks, gaps, actions and changes.
• Communicated project statuses reporting, escalation and changes both orally and written on a regular basis.
• Managed business, stakeholder and vendor expectations while maintaining cross-department relationships.
• Successfully and clearly managed cost/budget, timeline/schedule, resource roles & responsibilities in a fashion that minimizes confusion, which in turn maximizes productivity and efficiency.
• Championed meeting aggressive implementation dates and exceeding management’s expectations.

Program Manager

Confidential, Columbus, OH

Responsibilities:

• Managed the SAN Refresh throughout seven (9) data centers across the United States with three (3) project managers as direct reports.
• Owned business customer relationships to coordinate timing of the system transition.
• Championed status reporting, escalations, detailed management of issues, risks, gaps and changes.
• Managed the build out new IBM XIV, EMC VMAX and HDS AMS 2500 SAN arrays, migrating 1200+ hosts on Windows, UNIX, AIX, ESX & decommissioning 60+ SAN arrays.
• Recognized for successfully working through difficult technical situations and project surprises constantly throughout the project.

Sr. Project Manager

Confidential, Overland Park, KS

Responsibilities:

• After successfully completing Phase I as a project manager, promoted to manage the Phase II Program for the Confidential -Nextel Data Center Consolidation.
• Championed detailed analysis of the remaining Nextel applications & hardware under EDS management.
• Ensuring contract compliancy between EDS & Nextel.
• Managed timeline & resources with the business users.
• Planned IT activity, like data migrations, data center changes, vendor acquisition, budget, resources and status reporting.
• Technology included: Compaq, AIX, SUN, EMC, HP, Windows, Sun, Dell, Compaq, HP, IBM, EMC, VMware Siteminder, Weblogic Farms, Operating Systems, SAN Storage, Data Warehouse, Backup/Recovery, Operating Systems & network firewall rules, VLAN, IP addresses, DMZ, Cisco IOS, backup and recovery, DNS, server configurations.
• The network set up included clustered, load-balanced, performance analysis.
• Promoted to this position after successfully completing the projects in Phase I.
• Successfully completed projects on time and within budget.

ERP Program/Sr. Project Manager

Confidential

Responsibilities:

• Headed up the implementation for a corporate wide ERP initiative and successfully met all needed delivery dates in a fast-paced environment with strong interpersonal team skills to effectively facilitate resolutions to all issues.
• Provided comprehensive and detailed status reports from a comprehensive project plan and reporting style.
• Excelled in building relationships across internal technical teams, business partners, management and 3rd party vendors. Proficient in reporting and communicating executive dashboards containing weekly progress.
• Effectively managed scope, project planning, team activities, cross-functional team dependencies and project lifecycle through to completion, like reporting, issues, risks, gaps, actions and changes.
• Communicated project statuses reporting, escalation and changes both orally and written on a regular basis.
• Managed business, stakeholder and vendor expectations while maintaining cross-department relationships.
• Successfully and clearly managed cost/budget, timeline/schedule, resource roles & responsibilities in a fashion that minimizes confusion, which in turn maximizes productivity and efficiency.
• The Infrastructure portion was noted by Infrastructure VP as the most successful & best deployed area in the entire conversion project. Hardware and software was deployed then tested early without outstanding concerns.
• Championed the ability to bring a very large and complex effort together by developing a clean and clear vision, status reporting structure, communication and escalation practices that minimize time wasted.
• Managed Confidential testing for 164 distributed systems applications across six business areas: Investment Management, Electronic Commerce, Human Resources, Retirement Planning, Infrastructure and Backup Recovery.
• Technology included PeopleSoft, SmallTalk, C++, Java, Direct Talk, Data Warehouse, COBOL, Visual Basic, Oracle and 3rd party software packages.
• Effectively managed scope, project planning, team activities, cross-functional team dependencies and project lifecycle through to completion, like business & stakeholder expectations, reporting, issues, risks, gaps, actions and changes.
• Communicated project statuses reporting, escalation and changes both orally and written on a regular basis.
• Successfully and clearly managed cost/budget, timeline/schedule, resource roles & responsibilities in a fashion that minimizes confusion, which in turn maximizes productivity and efficiency.
• The solution became extremely successful that the director encouraged for other leads to following this example.

Manager, Business Analysis & Project Managers

Confidential

Responsibilities:

• Managed the future direction of the imaging product that serviced financial and insurance companies by attended trade shows, reviewed customer enhancements & defect tickets to form a future release plan.
• Managed the team of business analysts that wrote the business requirements for each release then tested the product once development was complete.
• Partnered with the sales team to respond to RFPs for potential business then lead the technical discussions to lock down new business.
• Perform internal and external presentations around the functionality for each release along with the short-term and long-term direction of the imaging product.
• Highly complimented for testing the two different platforms to remove all error and ensure the systems performed and responded similarly.