SUMMARY

• Ten years of demonstrated experience as a Scrum Master and as a Scrum Master Coach working on agile (XP, Kanban, SCRUM) software project development as well as waterfall in IT.
• Successfully managed numerous projects, resources, schedules, budgets, scopes and quality, testing, while delivering projects on time and with the value promised.

AREAS OF EXPERTISE

• CSM/Scrum Master/Coach
• Strong Agile Mgmt Skills
• Stakeholder Management
• Creative Problem Solver
• Six Sigma
• Trained Facilitator
• Agile Transformation skills
• Proven Leadership
• TFS, Rally, Jira
• Operations Management
• Global Cross Functional Team Management
• Influencing Senior Mgt
• Experienced Rally User
• MS Office Suite

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master/Scrum Coach

Responsibilities:

• Successful5ly managed the a team’s 12 - 15 resources through 6 Scrum Iterations including all ceremonies and artifacts
• Partnered with customers to create user enhancement user stories prioritize, and implement enhancements to existing Mayo Knowledge Management Systems.
• Completed multiple successful releases of user enhancements to the Mayo Knowledge Management System including both Patient Education and the Ask Mayo functionality
• Worked with customers and operations to root cause bug issues and drove resolutions and new practices to allow for more focus on delivering new functionality.

Confidential

Scrum Master/Scrum Coach

Responsibilities:

• Successfully managed the a team’s 9 resources
• Successfully engaged and managed the team through all Scrum ceremonies and the creation of the correct artifacts from initiation through iteration zero.
• Partnered with customers to create user enhancement user stories and worked with product owners to prioritize these stories.

Confidential

Scrum Master

Responsibilities:

• Successfully managed the Fraud team’s (8 resources).
• Worked closely with India development center to ensure 24x7x365 year support for teams work.
• Coached the business on the role of Product Owner, helped get the PO up to speed and comfortable in their role. This included negotiating with their boss to allow the proper amount of time for the PO to carry out their duties.
• Drove the development of using the Global Decision Engine’s groups anti-fraud algorithms in the JAPA market
• Worked with business representatives from all markets to develop a comprehensive deployment plan to roll out the latest anti-fraud algorithms worldwide by the end of 2016

Confidential

Scrum Master/Scrum Coach

Responsibilities:

• Successfully managed the a team’s 6 resources
• Partnered with customers to create user enhancement user stories
• Completed 2 highly successful releases of user enhancements to the new customers web page

Confidential

Scrum Master/Scrum Coach

Responsibilities:

• Coached and mentored projects from immature Agile teams to mature Agile teams in less than a year
• Advocating for, training more than 10 different Scrum Masters and coaching teams in a Scrum framework
• Involved in Sprint planning, facilitate daily standup meetings, sprint reviews, retrospectives, creating user stories, acceptance criteria and effort estimation
• Working with Product Management/Product Owners to produce and prioritize backlogs
• Assisting with Planning, Review, Retrospective and other pertinent meetings
• Facilitating cross team collaboration
• Actively building an Agile Community and evangelizing Agile.
• Review and Retrospect meetings
• Led training classes in Agile fundamentals, the Rally tool, Agile Project Management, User Stories, Iteration 0 activities, Agile leadership
• Supported andmanagedAgileTesting - test case design, systemtestexecution, issuetrackingandreportingstatus

Confidential

Project Manager/Agile Coach

Responsibilities:

• Coached and mentored 15+ Project Managers on project management processes (agile and waterfall) and how to effectively use IT’s standard processes. Engaged the Project Management Office to help write project planning processes.
• Worked with IT PMO to drive standardization effort to implement Agile resulting in a 50% reduction in through put time and nearly 35% reduction in defects. This effort won the IT Excellence award, IT’s highest award. Drove IT wide monitoring and metrics for CMMI adoption to give a best in class view (over 90% +150 projects at any one time) of how Confidential ’s adoption was proceeding.
• Project managed an agile team that created a best in class solution that prevented data access from supplier’s former employees into Confidential ’s external Supplier Presence Site. Lead an agile project team that successfully managed scope, schedule, resources and quality on a project team (6-7 members) that engaged multiple stakeholder groups (Finance, Materials, Audit, Legal) at multiple levels (desktop to executive management). This effort closed an open Sarbanes Oxley audit item.
• Drove the creation of the Supervisor Control and Data Acquisition (SCADA) Portal Scrum Team’s requirements and testing on agile team that enabled Fabrication plants to monitor terabytes of data in near real time delivering best in class manufacturing performance. This effort won the IT Excellence award, IT’s highest award.