Sr. Project Manager / Scrum Master /sfdc Admin Resume
Smyrna, GA
SUMMARY
- Over 10 years of experience in Agile Coaching, Scrum Master, Project Management, QA/QE and Product Management on Cloud, Client/Server, Web - Based and Mobile applications.
- Certified Scrum Master and Certified Agile Professional who can coach and guide not only scrum but also any agile framework.
- IT industry experience in Human Resource & Capital Management, Healthcare, Banking, Insurance, Finance, Telecom and Retail domain/e-Commerce with strong Business and Functional knowledge of these industries.
- A member of Atlanta Quality Assurance Association (AQAA).
- Experienced in Salesforce, SAP, People Soft and Enterprise Builder (Etool) application.
- Over 10 Million-dollar Capital and Expense Projects management experience.
- Guided the project to be Dual Tracking Agile by implementing Scrum and Kanban framework in both discovery and development teams.
- Worked on delivery plan, kick off deck, project budgeting & financial forecasting, resource allocation, status update, reporting, project tracking, risk & issue analysis and mitigation plan
- An energetic, team-oriented, and process-focused professional with excellent communication skills in Software Quality Assurance, Agile Coaching and Project Management field.
- Excellent experience in communicating program performance to program management team in areas such as Sprint planning, daily Scrum meetings, Sprint retrospective, demonstration, release planning, deliverable signoff, monitoring velocity, backlog, onboarding & training & reporting.
- Helped transforming many Teams from Waterfall to Agile.
- Created Release Strategy and estimated date to Go live as a Delivery Manager by maintaining Release Burndown Chart.
- Managing QA process for multiple teams to create proper Test Plan and Test Strategy.
- Experienced in all phases of the Software Development Life Cycle.
- Experienced in reviewing and understanding business and testing requirements.
- Experienced in working in important phases of Testing Life Cycle like GUI Testing, UAT, Integration Testing, Regression Testing,, Functional Testing/Black box Testing, System Testing, Acceptance Testing, Performance and Load/Stress Testing.
- Experienced in structuring test requirements, test methodologies, test planning, test case design, test procedures, test scenarios, and test scripts in black box testing.
- Proficient in Quick Test Professional (QTP version11), Quality Center / Application Life Cycle Management (ALM).
- Designed automation framework where test scripts are reusable and easily maintained.
- Experienced in developing test plans, test cases and test scripts to ensure proper business compliance using HP Quality Center.
- Extensively experienced in using HP Quality Center for bug tracking and reporting the modification requests
- Experienced in using MS Access databases and SQL for querying Databases by writing Advanced Joins and Aggregate Functions.
- Well versed in creating and maintaining Data Driven, Key Word Driven and Hybrid frameworks (using Excel as a database snapshot) and automating the QA processes using QTP.
- Experienced in performing Data-Driven Testing, Web Service testing,, Parameterized Data, Recovery Scenario, Regular Expression, Database Connection and Various Checkpoints, Created custom functions and worked towards synchronizing the test run using QTP.
- Developing an automation framework for a mixed .net/web based application using BPT.
- Executed performance testing on Load Runner and analyzed graphs, reports.
- Developed the Load Test Scenario using Load Runner Controller.
- Comfortable with UNIX platform, and experienced in Unix Commands and Vi Editor.
- Hands on experience with Java based, .Net based Web Applications, and client-server app.
- Used SOAP UI and UFT for testing Web service APIs / SOA. Used various inbuilt test steps, Assertions and validated WSDL’s using SOAP UI and later UFT.
- Experience in converting manual test case libraries into automated scripts using Selenium IDE and webdriver for applications.
- Experienced in working closely with users and business analysts, project managers, developers to understand requirements, business processes for testing and attending walkthroughs.
- Worked in SCRUM and Agile methodology of project development.
- Hands on experience on Rally application management tool.
- Worked in new software for Scrum and XP called Version One and Pivotal tracker.
- Excellent working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) with emphasis on Testing and requirement gathering phases
- Experience with Waterfall, V-Model and Agile process
- Experienced in defect tracking and test management tools like HP ALM & Clear Quest
- Experience in developing and executing queries for SQL server and Oracle databases for back end testing.
- Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements
- Extensive knowledge in gathering and understanding BRDs (Business Requirements Document), FRDs (Functional Requirements Document), SRS (System Requirement Specifications) and Used cases.
TECHNICAL SKILLS
Browsers: Internet Explorer, Chrome, Firefox, Safari
Databases: SQL Server 2005 / 2008,Oracle SQL Developer, MS Access 7.0, MS-SQL
Testing Tools: Unified Functional Testing (UFT), Quick Test Pro 11 (QTP), SOAP UIWinRunner 7.x/8.x, Load Runner 7.x/8.x, Selenium IDE/Webdriver, RallyHP Quality Center (10.0.2, 11), Test Director, TOAD, Version One, PivotalTracker, See Test, Dev Test, Salesforce
Language: C, C#, HTML, XML, Java, Junit, CSS, VB Script
Operating System: Windows 2007 / XP / Vista / 7, UNIX, Linux, IOS and Android
Others: MS-Word, MS Excel, MS-PowerPoint, Visio, Filezilla, Eclipse (Blue)Firebug, Soner Cube. Confluence, Jira, Rally, Github, Jenkins
PROFESSIONAL EXPERIENCE
Confidential, Smyrna, GA
Sr. Project Manager / Scrum Master /SFDC Admin
Responsibilities:
- Worked as a Sr. Manager and Enterprise Agile Coach for entire Pro Team / Home Service Team and did many agile and Quality jam sessions and presentations.
- Played as a key leadership role in the delivery of complex technology and business solutions also helped developing Automation Framework (Homer Framework2).
- Helped teams to Transition from Waterfall to Agile/Scrum and later Scrum to XP(Extreme Programming).
- Leveraged Continuous Integration and Development with QA automation Process With Github and Cloud Foundry
- Cut a large amount of expense by implementing Open Source Test Automation (Selenium/Cucumber) technique instead of licensed Product.
- Mandated at least 75% Test Code Coverage in order to deploy in production.
- Worked on delivery plan, kick off deck, project budgeting & financial forecasting, resource allocation, status update, reporting, project tracking, risk & issue analysis and mitigation plan on Salesforce application
- Projected the possible date of the release by maintaining Release Burndown chart as a release manager.
- Guided the project to be Dual Tracking Agile but implementing Scrum and Kanban framework in both discovery and development team.
- Advocated and taught the Agile (scrum/XP) processes, to ensure that the team always followed the framework and looked for opportunities to continuously improve.
- Maintaining Agile Standards across the teams and creating Agile Scorecard to validate the transformation.
- Used See test automation to automate mobile device testing on top of Selenium.
- Managed and facilitated to create Master Test Plan for Regression Team.
- Introduced Behavior Driven Development (BDD) in Automation Framework to link with the User Stories written in Gherkin format.
- Worked closely with QA to ensure that all user stories are verified before the end of the sprint.
- Lead and manage multiple cross-functional, cross-portfolio project teams of 55+ people.
- Guided in identifying project costs, resource allocation, project schedule changes and issue escalation Involved in weekly walkthrough & scrum meeting.
- Implemented In Sprint Automation Testing instead of just for Regression Testing.
- Helped creating Minimum Viable Product (MVP) with the Product Owner and Stake Holders.
- Closely work with the Product owner and business systems analyst to break epics/features into manageable stories and help develop stories with detailed acceptable criteria. Also, worked with the product owner to groom and prioritize the backlog once the stories were added.
- Guided our Product managers and Owners to write User Stories in Gherkin format
- Facilitated story grooming with the teams to discuss the scope and upstream/downstream dependencies of the story and collectively size it based on Fibonacci scale. The team also tasks the stories and estimates the effort in hours for each task during story grooming sessions.
- Conducted sprint planning with the teams, to determine team capacity, discuss and determine development and QA efforts for the stories, reviewed and planned the story dependencies and selected stories for the sprint based on the team capacity and story priority.
- Attended daily stand-up meetings to discuss the progress of the stories and identify any impediments or challenges that the team might be facing.
- Helped development team to create Working Agreement, Definition of Done and Definition of Ready.
- Managed offshore and onshore teams in different geographical locations
- Established processes to manage scope, risks and issues within and across multiple teams.
- Proactively work on resolving any impediments that the team might be faced with and collaborated with other teams or resources if needed to resolve the impediments.
- Ensured all the teams are self-organized in absence for direct scrum master and helped building Scrum master skills among the development teams.
- Worked closely with the cross-functional teams to ensure that the dependencies were delivered on time.
- In order to create personas, visited stores and did survey with the customers and end users.
- Protected development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
- Provided team's status updates in Scrum of Scrums meetings, discussed inter-team dependencies in the meeting and also escalated any impediments that were not getting resolved to the senior leadership.
- Leverage Version One tool to plan and track sprint and program progress and later moved to Pivotal Tracker.
- Facilitated team demos to the product owner for the acceptance of stories in each sprint. Also, facilitated Mid-PI demos by the team at the program level.
- Worked closely with teams to maintain a consistent burndown and maximize the team velocity per sprint with low Volatility
- Organized Team building fun events end of the sprint to build better chemistry between team members.
- Guided developers to Practice Test Driven Development (TDD) by implementing Jasmin / Karma for frontend and Spock/Groovy for back end.
- Started monthly reward program to motivate and acknowledge the hard working team members.
- Conducted Retrospective at the end of each sprint to foster team growth. The team discussed what worked well and what could be carried forward and what did not work well and what the team could improve.
- Encouraged the team to identify action items for improvement based on the team's experience in the previous sprint. Follow-up on the action items through-out the sprint and review them at the next retrospective to determine how the team could benefit from them.
Environment: s: Java, Jenkin, MS SQL Server, HP Quality Center (ALM), Agile (SAFe) Methodology, Salesforce, MS Visio, MS Visual Studio, MS SharePoint, Confluence, See Test Automation, Selenium Webdriver, Pivotal Tracker, Version One, Jenkin, Java, MS Excel, MS Word and MS PowerPoint.
Confidential, Alpharetta, GA
Project Manager(CSM) /Automation Architect
Responsibilities:
- Managing QA process for multiple teams to create proper Test Plan and Test Strategy
- Reviewing the Acceptance Criteria with the Product owner to make it precise in correct format.
- Writing Test cases, executed them, logged defects and tracked to closure in Rally.
- Performing Database Validation and backend testing by SQL queries.
- Working as Scrum Master in absence of direct Scrum Master to do Sprint Planning and Burndown Chart Maintenance.
- Drafting, revising, approving and executing system test plans and cases ensuring alignment with standards.
- Maintaining Agile Standards across the teams and creating Agile Scorecard to validate the transformation.
- Conducting tests and analyzing results to ensure that software meets or exceeds specified standards and customer requirements.
- Overall project management of portfolio projects for funding validation, tracking and reporting for portfolio projects intake.
- Leading team meeting in absence of direct Resource Manager.
- Encouraging & guiding self-organization in agile environment.
- Facilitate communication within the team and with the key stakeholders.
- Plan strategically for current and future business environments, including future technology and business design changes to create flexible solutions.
- Created process engineering and/or business flow assessments, project road map to ensure appropriate reengineering of solutions for activation, assign PR phase, project complete, billing start and close PR phases.
- Worked on software configuration management, automation of solution, performance testing and reporting efficiency.
- Managing QA process for multiple teams to create proper Test Plan and Test Strategy.
- Developing Regression Suit for nighty run in Automation Portal.
- Creating QA impact lists for other associates and maintaining companies Definition of Done.
- Developing an automation framework for a mixed Java/web based application using BPT Process.
- Working closely with off-shore 3rd party vendors to deliver projects on time and making sure that cost and quality meet the expectation.
- Emphasizing the importance of refactoring across the teams and implement modern refactoring strategy.
- Interacting with developers to resolve high priority bugs which would affect income generating functionality in Production.
- Converting manual test case libraries into automated scripts using Selenium IDE and Webdriver with Jenkins for applications.
- Developed and Designed JUnit Automation Testing Framework for web based application using Selenium WebDriver and JAVA from ground in Agile Environment.
- Using Sikuli to automate Windows based applications with Selenium Webdriver.
- Extensive use of various Xpath methods to find the elements on Web Application.
- Testing Mobile devices using Appium and IOS driver with Selenium Webdriver.
- Developing “Automation Portal” of Automation testing which is based on Selenium.
- Support Test Manager / Senior Test Manager in upward stakeholder management and day-to-day management of the QA & T test organization.
- Useing SOAP UI for testing Web service APIs / SOA.
- Using Gherkin and Cucumber for writing the Test Cases associating with Git, Git hub, SVN, ANT and Selenium Grid.
- Cooperation in the training and development of staff members to develop their skills and maintain industry-leading knowledge in their areas of responsibility.
- Directly and indirectly supervising staff members in the development, implementation, and delivery of applications to client's requirements.
- Through analysis of requirements specifications and design documents use structured techniques to identify testable conditions
- Used various inbuilt test steps, Assertions and validated WSDL’s using SOAP UI.
Environment: s: Rally, Selenium IDE, Webdriver, Eclipse (blue), SOAP UI, Clear Quest, Automation Portal, Oracle SQL Developer, MS Excel, Sonar Cube,Java script, Jenkin, XML, PL/SQL,HTML and Oracle.
Confidential, Atlanta, GA
Product & Project Manager / Scrum Master
Responsibilities:
- Worked as Scrum Master to do Sprint Planning and Burndown Chart Maintenance.
- Maintained continuous interaction with Business Analysts and Developers to make the testing Processes more efficient
- Facilitated story grooming with the teams to discuss the scope and upstream/downstream dependencies of the story and collectively size it based on Fibonacci scale. The team also tasks the stories and estimates the effort in hours for each task during story grooming sessions.
- Closely work with the Product owner and business systems analyst to break epics/features into manageable stories and help develop stories with detailed acceptable criteria. Also, worked with the product owner to groom and prioritize the backlog once the stories were added.
- Analyzed Business, Functional Requirements and developed User stories in Gherkin format for better understanding
- Liaised with business and functional owner during Risk Engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
- Interfaced with business users to understand the proposed system functionality.
- Conducted many JAD sessions to initiate the Requirement Gathering Phase and to develop the FRD.
- Performed GAP analysis of Business Rules, Business and System Process Flows, User Administration and User Requirements.
- Delivered FRD, Business Process Flows and Use Case Document at the end of the Discovery phase.
- Ensured all artifacts complied with corporate SDLC Waterfall Policies and Guidelines.
- Prioritized outstanding Change Request and system problems ensuring accuracy and deadlines were met.
- Developed Use Case with UML for new product functionality.
- Responsible for creating SQL queries and analyzing reports requirements.
- Responsible for data analysis using SQL and creating data mapping document for target to source system.
- Updated System Change Request (SCR) forms for Product Data Management (PDM).
- Traced functional requirements and functional specifications to design and test cases using DOORS and REQUISITE PRO.
- Involved in complete SDLC till the end.
- Interacted with system architect, developers and business users.
- Participated in Walkthroughs and Defect report meetings periodically.
- Prepared Microsoft project plan to define the schedule of the project and constantly updated the changes.
- Prepared reports and test results after each release cycle for management and further test planning.
- Manually performed back-end testing by writing SQL queries.
Environment: s: Quality Center, ALM, QTP 11, UFT 11.5, Version One, MS Excel, Java script, XML, PL/SQL,HTML and Oracle.
Confidential, Alpharetta, GA
Scrum Master PM / QA Automation
Responsibilities:
- Managed project milestone, road map, resource allocation, budget and schedule.
- Conducted sprint planning with the teams, to determine team capacity, discuss and determine development and QA efforts for the stories, reviewed and planned the story dependencies and selected stories for the sprint based on the team capacity and story priority.
- Responsible for gathering requirements and working with developers to review and translate those requirements into deliverable tasks (GPS, Use Case, traceability matrices GUI, Comps)
- Analyzed Business, Functional Requirements and developed Test Plans, Test cases and Test scripts for both positive and negative tests.
- Closely work with the Product owner and business systems analyst to break epics/features into manageable stories and help develop stories with detailed acceptable criteria. Also, worked with the product owner to groom and prioritize the backlog once the stories were added.
- Managed project milestone, road map, resource allocation, budget and schedule.
- Responsible for gathering requirements and working with developers to review and translate those requirements into deliverable tasks (GPS, Use Case, traceability matrices GUI, Comps)
- Analyzed Business, Functional Requirements and developed User stories.
- Participated in Business Modeling by understanding the needs of the business, and also documenting Business Use Cases as well as System Use Cases.
- Gathered Requirements and documented the proposed additional extension to the existing HIPAA application.
- Develop Project charter and got Approval.
- Facilitated Joint Application Development (JAD) sessions with the Management, Mainframe and HIPAA team to make sure everyone are in sync with the business requirement processes.
- Worked on HIPAA Transactions 270, 271, 276, 277, 834, 835 and 837.
- Involved in HIPAA 5010 gap analysis of ANSI X12 4010 as well as migration of ICD 9 to ICD 10.
- Developed plan for data feed and data mapping for integration between various system, Including Xml, to follow ICD 10 code set and ANSI X12 5010 Formats
- Used MS Visio to create Use Cases and Sequence Diagrams.
- Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient RUP process of Software development.
- Assisted development team to translate requirements into technical specifications.
- Define project goals, objectives and success criteria.
- Identified and document Project constraints and assumption.
- Develop the supporting plans such as scope, cost, risk, schedule, quality, resource, security deliverables, procurement and change management plans.
- Worked closely with the host (Main frames support person) and helped him understanding the process and in the creation of the match, input and the delete files.
- Conducted User Acceptance Testing (UAT) sessions with business users and prepared document for enhancements and bug fixes.
- Created and Maintained the Requirement Traceability Matrix (RTM).
- Maintained and executed test cases and test scripts using Quality Center.
- Created the strategy document that defines the test environment and phases of testing.
- Prepared reports and test results after each release cycle for management and further test planning.
- Manually performed back-end testing by writing SQL queries.
- Performed functional, system, regression, API/Web service, security and user acceptance testing as required.
- Analyzed entry and exit criteria in QTP.
- Involved in managing test execution and defect tracking of all issues using Excel and later on Quality Center.
- Executed test cases, validated test results, tracked defects/bugs, recorded and reported defects.
- Involved in managing test execution and defect tracking of all issues using Excel and later on Quality Center.
- Revised VBScripts in the Application modified existing scripts and developed new scripts in QTP.
- Developing an automation framework for a mixed .net/web based application using BPT.
- Expertise in Automation Testing, Descriptive Programming, Data Driven/ Modular Framework and VB Script with QTP.
- Created Library of reusable functions using Expert View of QTP.
- Developed test scripts for Functional testing, System testing, Regression testing and Integration testing using Quick Test Pro.
- Defined Automation framework using HP QTP
- Inserted Checkpoints in QTP to check for broken links and to ensure that property values of run-time objects match their expected values.
- Used regular expressions to bypass the dynamic object properties for multiple iterations.
- Used QTP to execute SQL Query in database in order to perform database checkpoint and output results.
- Used SOAP UI and UFT for testing Web service APIs / SOA.
- Executed the test scripts and test procedure against the business requirements documents and generated JUnit Report using Spring IDE.
- Used various inbuilt test steps, Assertions and validated WSDL’s using SOAP UI and later UFT.
- Developed and Designed JUnit Automation Testing Framework for web based application using Selenium WebDriver and JAVA from ground in Agile Environment.
- Converted manual test case libraries into automated scripts using Selenium IDE and Webdriver with Jenkins for applications.
- Tested various kinds of interfaces depending on the applications. Involved in Performance and Load testing using Load Runner.
- Developed the Load Test Scenario using Load Runner Controller.
- Worked in Agile Scrum environment Using latest software call Version One.
Environment: s: Quality Center, QTP 11, UFT 11.5, Load Runner, Selenium IDE, Webdriver/RC, Eclipse, SOAP UI,Version One, FileZilla, UNIX, MS Excel, Java script, XML, PL/SQL,HTML and Oracle.
Confidential, Dallas, Texas
Project Manager / Automation Test Strategist
Responsibilities:
- Analyzed software requirement specifications (SRS) to understand the business requirements and reviewed master test plan.
- Tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management) E-statements, Fidelity bonds, Mortgage Modules, Integration Module.
- Worked on FIX messaging and generated various test scenarios to validate different FIX Transactions.
- Reviewed Business Needs and obtained the Domain knowledge.
- Conducted various JAD sessions to understand and gather business and system requirements.
- Participated in White Board Session to understand Business Process Flows.
- Developed Functional Requirement Document, Use Case Document and Process Flows using Works and Visio respectively.
- Participated in the preparation of Project plan and user acceptance testing.
- Detailed understanding of business functionality and preparing the Functionality Test Plan
- Interacted with Product Manager and Domain Experts to understand various process plans, business process, and functionality in detail.
- Responsible to conduct walkthrough sessions to get Business Sign off for the FRD.
- Meetings with Developers, Team Leads to help them understand the requirements.
- Interacted with the Testing and Development team to resolve and follow up on development issues.
- Executed manual tests in QC and passed them in the “Test Lab”.
- Conducted End to End and Black box testing.
- Implemented Mercury Quality Center for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
- Developed Requirement Traceability Matrix (RTM) to track the requirements during the QA testing Phase using Quality Center.
- Worked on SQL Tools like TOAD and SQL Server Management Studio to run the SQL Queries to perform manual test in regular basis and validate the data
- Conducted defect review meetings with the team members.
- Extensive Involvement in checking of database tables whether loaded properly or not.
- Used Check points to check the expected result of an application.
- Worked on Lock Box Testing for checking counterfeiting to avoid payment possible fraud.
- Accelerates the collection of receivables and makes funds available faster by performing lock box processing.
- Strong skills in Back-End testing using SQL queries generating reports to ensure data integrity
- Involved in extensive Data Validation using SQL queries and MS Access databases.
- Extensively used UNIX commands to check the file list and modified the directory.
Environment: s: Quality Center, QTP11, UNIX, MS Excel, Java script, HTML,XML, PL/SQL, and Oracle.
Confidential, Redwood City, CA
Automation Engineer
Responsibilities:
- Analyzed system requirements and document entire software testing process accordingly.
- Wrote and documented test scripts to perform functional, integration and regression testing.
- Performed manual testing before going to the automation testing.
- Verified the programs functioned according to user requirements and established guidelines to produce quality systems.
- Mapping test case to the functional and business requirements by creating a traceability matrix.
- Performed smoke/sanity test on upgraded applications
- Gathering test data from SQL server using basic SQL queries
- Created Test Cases as per requirements and mapped Test Cases with requirements and executed Test Cases.
- Involved in defect status reporting, prepare bug summary reports and release notes/reports.
- Generated weekly status report and participated in weekly status meetings with team members, team manager, business analyst and technical team for detailed discussion of the report.
- Worked as a team with other QA testers to ensure the project is executed accurately and on time.
- Maintained continuous interaction with Business Analysts and Developers to make the testing Processes more efficient.
- Analyzed Business, Functional Requirements and developed Test Plans, Test cases and Test scripts for both positive and negative tests.
- Prepared Microsoft project plan to define the schedule of the project and constantly updated the changes.
- Responsible for carrying out manual/Automation testing for Smoke,, API/Webservice, Functional, User Interface (UI) and Regression testing, System Integration testing.
- Assessment of defect remaining and effectiveness of the testing with respect to its objectives.
- Validated test results, tracked defects/bugs, recorded and reported defects.
- Involved in managing test execution and defect tracking of all issues using Excel and later on Quality Center.
- Developed and executed automated Test Scripts in QTP using VBScript.
- Expertise in Automation Testing, Descriptive Programming, Data Driven/ Modular Framework and VB Script with QTP.
- Performed functional, system, GUI, security, regression, integration and user acceptance testing.
- Prepared reports and test results after each release cycle for management and further test planning.
- Created Library of reusable functions using Expert View of QTP.
- Developed test scripts for Functional testing, System testing, Regression testing and Integration testing using Quick Test Pro.
- Inserted Checkpoints in QTP to check for broken links and to ensure that property values of run-time objects match their expected values.
- Used regular expressions to bypass the dynamic object properties for multiple iterations.
- Used QTP to execute SQL Query in database in order to perform database checkpoint and output
Environment: s: Windows XP, Oracle 9i &10g, XML, MS office, SQL, PL/SQL, Java script, Quality center, Web sphere Application Server, Java/J2EE, HTML, and XML/XSLT
