Assistant Manager Resume Profile
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SUMMARY
Seeking a position that challenges my personable customer service and strong organization skills. Dedicated to providing the highest level of service. Motivated individual, outgoing and efficient with the capacity to multi-task.
EXPERIENCE
Confidential
- Customer Service Support
- Attend to various phone calls daily
- Reassure clients as issues are being resolved
- Open and assign support tickets to tech's queues
- Assist techs with Level 1 Application Support
- EHR PM software
- Create and/or modify Excel Spreadsheets
- Assist with Patient Portal
- Run Excel Reports
- Place all office orders
- File and document client contracts
- Completed NY Office HIPAA Privacy/Security training
- Organize and arrange various projects and/or tasks around office, as needed
- Continue to learn and navigate through countless software systems
Confidential
Assistant Manager
- Attend to customers concerns and seek effective resolutions
- Process daily day-end reports
- Receive and guide customers through ordering
- Import and process orders
- Efficiently handle large amounts of money
- Demonstrates exceptional customer service skills with an extreme attention to detail
- Assess detailed inventory and orders materials necessary for the franchise
- Keeps a daily log of all details performed daily
- Exhibits exceptional team leadership along side the manager
- Attends to various phone calls throughout the day regarding corporate affairs, customers concerns and assisting client with completing their orders
Confidential
Department Manager
- Managed and organized Apparel and Accessories department
- In charge of unloading truck and setting visuals and mods for the department
- Assisting customers with excellent service
- Clearing all dressing room of merchandise
- Pricing and signing
- Organized backstock
- Cashier backup to help keep a moving checkout
Confidential
- Chambermaid Front Desk
- Performed all tasks related to housekeeping
- Stocking
- Check In Check out
- Booking, attending to calls
Confidential
Deli Associate
- Provided excellent customer service in a timely manner, in a fast paced environment
- Prepared food
- Assist customers with ordering
- Ordered stock
- Recorded temperature logs, for freezers and food
- Unloaded truck and restocked goods
- Food safety, sanitation, and OSHA requirements
- Accounting Office Sept. 2006- March 2007
- Responsibly handling large amounts of money throughout the day
- Recording and balancing the cashiers drawers
- Filing and documenting, checks and credit cards
- Receiving payments for bounced checks
- Balancing out the safe
TECHNICAL SKILLS
- Windows 7 Professional
- Active Directory creating/disabling users
- Terminal Servers - Remote Desktop Resetting user sessions
- Terminal Server Manager killing processes
- Excel
- ActiveFax
- Aprima Application Support
- Allscripts MyWay Application Support
- Allscripts Professional PM and Clinical Module
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