Sr. Safe Scrum Master Resume
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Los Angeles, CA
SUMMARY
- Result driven Technical Program Manager and Scrum Master with a demonstrated ability to lead large - scale technical programs, high-value corporate initiatives, and process improvements. Hands-on leader adept Confidential guiding teams to create scalable technical solutions that meet business goals. Great in growing mutual beneficent relationships with partners and 3rd party companies. Expert in Scaled Agile Framework (SAFe).
- Guided dev teams in the development of a next generation video streaming platform and new set-top-box
- Lead the transformation of several development teams from Waterfall to Scaled Agile Framework (SAFe)
- Built and run a new Extension Quality Program for Magento Online Marketplace, providing hands-on program management and team leadership. Created from scratch all content pipeline and operational processes
- Created and implemented an engineering rotation program that maximized team motivation and productivity
- Executed multiple IT consulting projects as part of Confidential Services to global enterprise clients
- Recognized by high-value customers and partners for superior quality and client stewardship
- Developed and delivered an automated solution that generated an engineers’ allocation report used by senior leadership to monitor performance metrics
- Generated over $500K in savings by leading a multi-phased intranet portal upgrade project that included the migration of business-critical systems to paperless technology for 24,000 users
- Engaged business and technical stakeholders to advance the design and implementation of technical solutions
PROFESSIONAL EXPERIENCE
Confidential, Los Angeles, CA
Sr. SAFe Scrum Master
Responsibilities:
- Creating the next generation of Confidential &T entertainment video platform for a variety of Android TV-based devices
- Supporting a development organization’s transformation from Waterfall to Scaled Agile (SAFe)
- Organizing and facilitating Scrum/SAFe-related meetings (CoP, SoS, PI planning, stand-up, retro, demos, etc.)
- Working close with an RTE, Product Manager, Product Owner tomaintain backlog, remove impediments, manage risks and ensure teams are moving toward their delivery objectives
- Mobilized and serving as Scrum Master for 3 development teams. Mentorship of engineers
Confidential
Technical Program Manager
Responsibilities:
- Created and directed the Extension Quality Program for Magento Online Marketplace
- Conducted global cross-functional program meetings with partners and executive team
- Created from scratch a content workflow, templates, documentation, and guidelines for an e-commerce platform
- Collaborated with technical partners under a digital content pipeline for the e-commerce platform
Confidential | San Diego, CA
Program Analyst
Responsibilities:
- Advanced programs that enabled the manufacture of Snapdragon chipsets and associated technologies
- Supported program managers by resolving issues and using BI systems to collect and analyze data
- Optimized resource allocation, managed teams of engineers, and reported on the headcount
Confidential
Technical Business Service Representative
Responsibilities:
- Advanced Confidential presence within the financial, retail, manufacturing, and entertainment industries by developing and supporting multiple complex infrastructure and software development projects using WEB-technologies (.NET, Azure, Lync and SharePoint)
- Overseen MS Consulting projects to develop and implement SharePoint portals
- Interfaced between the technical and business teams and external customers to optimize the delivery of new technologies and creative solutions for Confidential clients
- Applied ITIL and MOF methodologies to advance ITSM projects and process optimizations Confidential the MS clients
- Expanded territory and cultivated beneficial relationships with clients and partners
Confidential
Technical Project Manager / Sr. Systems Analyst
Responsibilities:
- Led the WEB project of upgrading bank’s internet site using HTML, CSS, Perl, and MySQL
- Managed Confidential SharePoint implementation and customization intranet portal project: Creating new functionality for the portal and integration with bank systems; Infrastructure upgrade; UX/UI customizations
- Propelled the adoption of technology, advanced key web projects, and fostered a corporate information culture
- Gathered and documented requirements for the development of automation systems, maintained business-critical systems and applications, and provided Tier 2 and Tier 3 helpdesk technical support
- Boosted efficiency of meetings by 75% by computerizing the executive boardroom
- Developed C# modules for billing system connections with third-party clients
