SUMMARY

• An experienced (20+ years) IT project manager and implementation consultant; oversee software/infrastructure project life cycle from initial to deliver in different industries. I worked extensively in a wide range of functions (including ERP, finance, manufacturing, logistics, supply chain, HR, Healthcare and IT infrastructure)
• An ambitious individual and team player seeking a challenging position that fully utilizes and expands my technical, organizational, cross - cultural, management and communications skills.
• Project Management & System Analysis in ERP, manufacturing, HR, Finance, and IT Infrastructure
• SDLC in Waterfall and Agile framework. Project management tools (MS Project, JIRA, SharePoint)
• Software deployment, Develop test scenarios, end-to-end test, UAT, Customer training and support.
• Experience in co-location, offshore and cross-cultural team environments.
• Database management, Data migration, Strong SQL skill (TSQL, PLSQL), ETL and MS SSRS, SSIS
• Microsoft products (AD, Exchange, Proxy, Windows Servers) and Infrastructure (Cisco, Juniper)
• Organizational management, Continuously improvement (Lean and 6 Sigma)

PROFESSIONAL EXPERIENCE

Confidential

Senior Software/Infrastructure Project Manager

Responsibilities:

• Initiate and drive project activities such as defining Scope, creating User Stories, developing WBS, negotiating contract, conducting RFP/RFI, assuring quality and delivering deliverables; Identify stakeholders, manage Resource, Communication; vendor management and negotiation.
• Plan and supervise activities for multiple projects. Set and manage project baselines, expectations ensuring all applicable functional teams are engaged on the project. Develop and track a project execution for each project by identifying and monitoring resource, team velocity, timeline, burndown, Kanban, milestones, backlogs, tasks dependencies and critical path.
• Control and track project performance in respect to Time, Cost, and Scope by constantly evaluating progress, conducting meetings, reporting project status regularly to customers, product owners, management and teams; resolving and documentation of issues, impediments; executing project plans as necessary.
• Deploy software and infrastructure solutions, ensure quality, develop test scenarios, conduct/perform software test, execute data migration, and perform customer support and end user training.
• Projects and accomplishments:
• All assigned projects (15+) were completed on time and within budget by using waterfall or Scrum approaches; including establishing IT service to new county buildings and Jails, implementing HIPAA compliant telemedicine solutions, phasing in cloud-based county-wide software, creating new mobile applications, integrating current systems among EMR, Pharmacy, Pathology, Psychiatry, Environmental Health and Correctional Health; I also led 1 continuous improvement team to improve project execution process in PMO.
• Aforementioned projects were able to eliminate the waste in processes, enhance customer experiences and improve team satisfaction, such as cutting travel by 500 miles per week for providers and patients combined, shortening response time for Lab by 50%, reducing Tracking/Auditing time in Pharmacy by 90%, increasing rate of depression screening to 95%, and establishing LEED certified new jail.

Confidential

IT Operation Manager & Infrastructure Project Manager

Responsibilities:

• Directed and supervised the establishment of IT service that included implementing network infrastructure and data center in 5 new factories in Czech Republic; all tasks were completed within budget and required time frame.
• Managed IT operation to provide high quality service that included recruiting IT staff, governing operation by following ISO principle, developing On Job training, reviewing performance.
• IT Operation and Service for branches
• By refining and improving IT infrastructure, the sites was able to increase productivity and improved yield rate. Expanded the capacity of MES to fulfill a 7x24 production.
• Conducted several improvement projects with HQs by using Lean and 6 Sigma methodologies; such as saved USD $30K plus per year on Microsoft licensing, negotiated with vendors to double bandwidth of network connection with decreased expense in 3 years. Created IT knowledge base, self-service platform to users, and to affiliated companies in Europe.
• Executive Manufacturing Information Dashboard
• Developed a system by MS SSIS, SSRS to in corporate data from ERP and MES to present timely, transparent, accurate information to the dashboard which was adapted by daily scrum. Achievements included Obsolete material and slow-moving F/G were reduced, Scrap rate was reduced from 10% to 3%; 0 Gain/Loss in physical counting; No NPL (non-production line) were charged to material related issue; Manufacturing overhead cost was reduced 10% in average. The dashboard went live in both Czech, Irvine and Mexico sites.

ERP Project Manager & Implementation Consultant

Confidential

Responsibilities:

• SAP ERP Migration Project
• Executed both roles as project manager and implementation consultant to lead “Procurement to Pay” process and EDI interface including PR, PO, AP and EDIFact features for 13 subsidiaries in Europe. The project replaced SAP by Oracle ERP to reduce maintenance charge by 1 million USD. In addition, the project involved implementing new interfaces between SAP and Oracle to transmit timely and accurate ASN messages. The team was awarded the best team of the year among 25K employees in the company.
• Oracle ERP Projects
• Led California Office’s ERP migration project to replace contracted Oracle ERP by owned ERP system. Project had gone live on time, and cutback $450K USD of service charge; resulting the best team of the year among 50 candidates in the organization worldwide.
• Utilized MS SSIS, SSRS to implement a new executive information dashboard. The dashboard enabled the highlight of various major management indexes, and furthermore shorten AR aging and reduce slow moving inventory.
• Drove Oracle enhancement projects to meet new business needs and new regulations; such as M.I.T. shipment, auto-accrual of landed cost.
• Infor Global’s (Formerly SSA Global) Solutions
• Completed a number of assigned projects on time including fixed assets system, supply chain management system, global items management system, qualified vendors system, green product management system, and re-developed Finance module to comply with IFRS principle.

Software Project & Product Manager

Confidential

Responsibilities:

• Human Capital Management System
• Drove 5 scrum teams (size from 4-6 people) across Taiwan and China to deliver HCMS which manages all HR’s core competences. This product was phased in to all subsidiaries (20+) in China, Taiwan, Europe and U.S.; and was so successful that it was further deployed by a number of external organizations in various industries in both Taiwan and China.
• Business Process Management System
• Discovered new business needs and worked with offshore project team to develop new workflows in company’s BPM platform. Identified weakness of internal processes and made improvements, such as PR/PO/Petty cash applications.