SUMMARY

• Agile Project Manager / Scrum Master and a Scaled Agilest professional with Master’s degree and around 10 years of full time client facing experience, actively seeking opportunities in Product Ownership/Business Analysis/ Scrum Master.
• Experience includes Product Ownership, Business Analysis, Management Consulting, Business Development (Presales), IT Project Management and Vendor Management in Healthcare and Financial Domains.
• A thorough understanding of complete Software Development Life Cycle (SDLC) and experienced working on projects that followed Waterfall, RUP, AGILE, SCRUM and Lean methodologies.
• Worked on various internal products, consumer facing products, migration projects, maintenance projects, products/projects from scratch and that were in progress.
• Facilitate Agile rituals (Sprint Planning, Backlog Grooming, Retrospectives, Show & Tell, Daily Stand - ups)
• Proficient in all phases of Requirement Management including requirements gathering, analyzing requirements, requirements traceability etc.
• Strong leadership, communication & interpersonal skills. Proven ability to deliver high quality projects, using well established Project Management / Software Delivery Life Cycle Methodology - Agile & Waterfall.
• Proficient in Business Consulting, Pre-Sales activities and worked on Request for Proposals (RFP’s), Point of View Presentations, Account Plan documents and Business Case documents.
• Knowledge and hands on experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Experience with Program and Project Management with extensive delivering technology solutions, risk management, portfolio reporting and dashboard over a career spanning with leading financial services and technology companies such as Confidential, Confidential and Confidential .
• Outstanding experience on all stages of the project- Requirement Analysis, Design Development, Testing, Enhancement, Maintenance and support of software Applications, Work Break down (WBS), Estimation, Scheduling, Metrics, Progress Reporting, Tracking.

TECHNICAL SKILLS

Languages: C, C++, JAVA, UML, XML, SQL, .Net, PHP, JSON

Business Tools: MS Visio, MS Project, MS Office Suite, SharePointPlanview, Confluence

Methodologies: SDLC, Agile, RUP, SCRUM, STLC, ITIL, Kaizen, Lean Six Sigma

CRM: Sales force, Seibel

Other Tools (Testing, BPM, Agile): Quality Center, Track-It, Bugzilla, JIRA, Mantis, MetastormConfluence, Rally, Visio.

Prototyping Tools: FireWorks, Axure, SnagIt

Non Technical Skills: User Training, Agile Mentoring, Resolving User ConflictsNegotiation

PROFESSIONAL EXPERIENCE

Confidential, Charlotte NC

Scrum Master/Project Manager

Responsibilities:

• Currently working as, a Agile Project Manager / Scrum Master with TIAA. E2E activities include pre-definition, analysis, design, build, testing, release and post-release warranty. In this role I work closely with IT leadership to develop strategic plans, estimate project workloads, identify provenances, and assist with prioritization of software release schedules for both web and mobile.
• Daily activities include evaluating business requirements & scope, translating these requirements into technical /functional requirements, and facilitating the completion of project deliverables by leading cross-functional teams comprised of 8 to 12 resources.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams by 16% and the quality of deliverables by 22%
• Collaborate with the Product Owner to prioritize the User Stories for the Sprints/Iterations.
• Project/Clarity management for forecasts, actual, risks, issues, status
• Exceptional Project Planning, Management and communication with clients to ensure requirements are met.
• Collaborate with the Product Owner to prioritize the User Stories for the Sprints/Iterations
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases across multiple Scrum groups and external groups
• Track and communicate Team velocity, Sprint Burn down and Release Burn down on ongoing basis using Rally, Version One, Jira and RTC.
• Lead cross-functional business process re-engineering teams and continuous improvement efforts .
• Evaluate potential software solutions, including off-the-shelf and open source components, and the system architecture to ensure that they meet business requirements.
• Exceptional ability to manage multiple, conflicting priorities and deadlines.
• Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective.
• Report out team’s progress and successes to make sure they are clearly visible to the product owner/ stakeholders.
• Removed impediments by finding the right personnel to remove the impediment
• Took responsibility of delivery and management of the tasks
• Hands on experience in working with RFP (Request for Proposal) and RFQ (Request for Quote) with multiple vendors.
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
• Effective Onsite Offshore Project Management, managing client expectations, getting deliverables from offshore according to client milestones.
• Ensure all risks and issues related to Scope, Cost, Time and Quality are documented, communicated and mitigated in a timely manner
• Involved in the User Acceptance Testing to provide the Test results with the Business team to make sure that there is no deviation from the scope change.

Confidential, Phoenix

Project Manager / Scrum Master

Responsibilities:

• Product Development (Scrum Master)
• Collaboratively work with the Product Owner on product envisioning, cost benefit analysis and defining the overall product strategy and roadmap
• Translation of the product roadmap into manageable releases with clearly defined product features, epics and user stories
• Implement agile processes & facilitate sprint ceremonies (Daily Stand-ups, Sprint Planning, Backlog Grooming, Sprint Reviews & Retrospectives) & ensure maximum value is delivered each sprint
• Actively manage and prioritize the product & sprint backlogs
• Ensure user stories are regularly refined, and clear acceptance criteria is documented
• Encourage a collaborative approach, and participation from all team members
• Proactively identify risks/impediments/blockers and work with stakeholders on resolutions
• Constant process improvement: Identify what works well and repeat, what doesn’t work well and correct
• Portfolio Management
• Managed several applications, and teams within the directors functional area
• Define and implement process improvements, establish acceptable SLAs (service level agreements)
• Metrics gathering & reporting
• Project Management
• Management of several concurrent development projects. This included
• Communications Management: Project status updates & reporting; Engagement & management of multiple technology groups; Project documentation and fulfilling compliance requirements
• Cost Management: Cost assessment, budgeting, forecasting and control
• Risk Management: Risk assessment, mitigation & contingency planning
• Scope Management and Control
• Schedule & Resource Management: Time estimation, resourcing, scheduling and task management, delegation, co-ordination and oversight of the work effort
• Project Monitoring & Control

Confidential

Settlements Officer

Responsibilities:

• Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms by using Confidential proprietary system SWIFT
• Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn-around-time
• Building & maintaining healthy business relations with clients for cross selling various banking products and providing advisory services regarding investment

Confidential

Fund Accounting Associate

Responsibilities:

• Executive - Operations for Confidential - United Kingdom for one of its portfolio of Mutual Funds, Asset Class and Hedge Funds in Fund Accounting Team.
• Providing solutions for Internal Custody Reconciliations of Mutual Funds for UK region; looking after the activities pertaining to Investment banking domain.
• Co-ordination with client to discuss various reconciliations techniques to reduce turnaround time on the resolutions
• Perform daily reconciliation of both holdings and cash to custody records.Ensure that any breaks are investigated thoroughly and on a timely basis, and that appropriate evidence is documented for all breaks.

Confidential

Operations Management

Responsibilities:

• Handling daily operations in the bank
• Supervising the clearing process & funds transfer (Inward and Outward Cash Remittance and Fund Remittance)
• Implementing the technological changes like RTGS, NEFT, SMS Alert and Net-Banking in the Branch
• Monitoring overall operations of branch; responsible for planning & achieving set branch targets from time to time