SUMMARY

• Technical Consultant Project Manager
• Top - performing consultant with a solid record of generating revenue and overachieving goals in highly-competitive markets
• Client-driven and effective relationship manager, cultivating strategic partnerships, influencing decision makers, and delivering value-added solutions to meet clients’ needs and build loyalty
• Persistent and aggressive professional skilled in delivering projects on time and under budget
• Subject-matter expert with an in-depth understanding of how to maximize technology effectiveness and efficiency across various market verticals, which allow translation of client needs into solutions

CORE COMPETENCIES:

• Unified Communications
• Business Process Management
• Project Plans
• Training & Development
• C-Level Presentations
• Program Analysis
• Value Creation
• Presentation Creation
• Critical Thinking
• Project Management
• Lifecycle Management
• Negotiations
• Competitive Analysis
• Cost/Benefit Analysis

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Regional Sales Director

Responsibilities:

• Developed a new company regional sales strategy, covering 13 states, representing Appian’s (BPM) Application Platform as a Service (aPaaS)
• Focused on key vertical markets: Financial Services, Healthcare Payer/Provider, Energy, Education, and Telecommunications
• Identified, cold called, and qualified prospects that could benefit from the use of Appian (BPM) solutions
• Successfully cultivated mutually beneficial relationships with direct Appian representatives

Confidential, Indianapolis, IN

Business Automation Consultant

Responsibilities:

• Implemented complex software applications, in enterprise customer environments, using Agile Project Management and Lean Six Sigma methodologies to deliver the right products based on defined success criteria
• Drove projects to define scope, project-delivery cadence, procurement of resources, resource planning, issue resolution, and turnover to operations
• Proactively engaged with sales teams and partners to assess, identify, and analyze business needs of customers and prospects
• Prepared accurate and detailed requirements and specifications documents of various formats (use cases, user interface specifications, activity/swim lane diagrams)
• Accustomed to adjusting communication style to intended audience; adept with customizing technical and non-technical communications on the same or related issues
• Used business process modeling, including ‘as is’ and ‘to be’ models, with focus on customer journey mapping
• Effectively performed customer-needs assessments, developed sales presentations, and created estimates/proposals with minimal guidance
• Charged with developing a company new territory, covering 3,000 square miles, across 16 counties
• Executed all program/project activities, including market analysis and penetration
• Consistently exceeded company sales goals of $50K in the 1st semester and $75K the 2nd
• Instrumental in helping school administrators increase fundraising sales from an average of 18% to 45%
• Recognized with the Quick Start Award for acquiring 10 contracts in the first 90 days in role
• Received the Spring Start Award for having >20 contacts per month for January and February 2012

Confidential - Phoenix, AZ

Responsibilities:

• Developed new and expanded existing business relationships by selling diverse voice and data telecommunications products and services, selling value over price in a highly-competitive market
• Developed the first wholesale relationship in the Phoenix, Arizona market for SIP (Session Initiation Protocol) trunking with a hosted PBX provider
• Selected to teach internal Account Executive Fundamentals and intermediate-level classes including: network design and security, VoIP, CPE, PBX, IP PBX and hosted equivalent, dynamic bandwidth allocation, MPLS, VPN, cloud computing, SIP trunking, and fiber networks
• Exceeded first 90 days’ sales objectives by 200% through effective selling strategies and promotions
• Hired to prospect and qualify new account opportunities and strategic business partners
• Leveraged comprehensive knowledge of the telecommunications industry and promoted the company portfolio to drive new revenue
• Consistently exceeded sales goals, delivering more than $3,400K per month in new installed revenue
• Took initiative, identified all building residents, and developed the business case to justify bringing multiple buildings onto existing fiber ring with the potential to deliver thousands of dollars in new revenue

Confidential - Phoenix, AZ

Business Development Manager

Responsibilities:

• Developed strategies to penetrate markets and collaborated with colleagues to identify cross-selling and up-selling opportunities
• Sold ≥$3,400K per month in new-account, recurring revenue from 5-year contracts (~$200K annually)
• Increased deal profitability by creating custom pricing structures for each sale, based upon EBITA, gross margin, and net profit
• Acquired more than 15 new business referral partners, contributing >$200K MRR in new logo acquisitions
• Generated new business and leads through proactive sales activities and finished 108% of plan (2009)
• Promoted to new position, for which I was charged with increasing profitability by selling solution-based services to healthcare-industry, enterprise prospects and customers with multi-site accounts and the potential to generate $300K+ in annual revenue
• Drove profitable revenue from multi-site operations, consistently meeting and exceeding monthly quotas

TECHNICAL SKILLS:

• Cisco Networking Fundamentals
• Cisco Networking Router Technologies
• Cisco Networking Switching Basics and Intermediate Routing
• Microsoft Office Suite
• 4.0 Process Automation Certified Specialist
• Advanced Interaction Process Automation Sales & Consulting
• 4.0 Interaction Center Core Specialist - Client, Attendant, Administrator, Configuration, and Support