Summary

• Technical project and operations management experience includes
• IT professional with twenty years' experience overseeing all aspects computer system requirements, design, development, implementation, and operations for large and small ERP applications, custom applications, and business intelligence/data warehouses. Team and budget management experience includes using Agile and Waterfall, managing on-site, matrix, and virtual technical teams ranging in size from five to forty staff members with budgets ranging from 1 million to 20 million dollars. Current certifications include PMP and CSM.
• Technical Director/PMO/Technical Project Manager: Fifteen years' experience working with executive stakeholders to design, develop, and implement custom business applications, COTS business applications, data warehouses, business intelligence dashboards, and security solutions
• Scrum Master: Five years' experience running rapid development projects using Agile and Agile-Waterfall hybrid approaches for data warehouse, business intelligence, COTS implementation, and strategic governance projects. Scrum approach included: staffing, user stories , sprints and release planning, defining units of work with team, daily stand-ups, managing project and sprint climate, coaching team members and product owners, managing sprint reviews and retrospectives, testing and delivery progress, and managing sprint and backlog progress through scrum boards, and velocity and build up charts.
• ERP Project Manager: Over fifteen years' experience working as an Oracle ERP Project Manager implementing and operating Oracle Enterprise Business Suite applications and associated business process improvements
• Business Intelligence Development Manager: Over ten years' experience working as a data warehouse and business intelligence Development Project Manager overseeing the design, development, and implementation of key performance indicators, custom data warehouses, and business intelligence dashboards
• Operations Manager: Over ten years' experience working as a data center Operations Manager overseeing small-medium computer operations with 5 to 180 servers
• Consulting Services Manager: Over ten years' experience working with consulting teams to prepare client discoveries, proposals and contracts.
• Experience in the following industry verticals: federal records management, banking, finance and accounting, broadcasting, billing, higher education, state government K12 education, state government e-licensing, information systems security, hospital healthcare services, social services for chronically ill patients, medical malpractice insurance, medical health insurance, manufacturing and supply chain discrete , publishing, software application sales, retirement benefits, state government portals, and telecommunications.

Work Experience

Confidential

Project Manager/Senior Business Analyst

Project manager and senior business analyst leading a team of seven analysts and conversion staff to restart a stalled state agency e-licensing project. Responsibilities include redefining the business specifications process and deliverables, and managing the team to rapidly develop business functional, technical and operational specifications using MS Project, JIRA, JAMA, Oracle OPA, and traditional functional specifications document for over 100 professional and business licenses, registrations, and permits.

Confidential

Project Manager/Solutions Architect/Scrum Master

• Project manager responsible for reconfiguring three stalled records management governance and eRM system design projects with a 1.5 million dollar budget and a virtual staff of five SME records management professionals. Responsible for: project initiation, planning, solution design, budgeting and budget tracking, resourcing, management, executive reporting, development execution, and maintenance of the associated project SharePoint and MS Project Enterprise Server project schedules. Facilitated design of enterprise eRM and email archiving architecture solutions for integrating agency's existing transaction application systems with an eRM-CMS solution. Projects are using a hybrid combination of waterfall-Agile methods.
• Design of an Oracle APEX and database proof-of-concept to support a process improvement for preparing and submitting federal data collections to OMB. Project designed to use a Scrum approach to included: user stories, sprint planning, defining units of work with team, daily stand-ups, coaching team members and product owners, managing sprint review, testing, and managing sprint and backlog progress through scrum board and build up chart.

Confidential

Program Manager and Scrum Master

• Program and Scrum Project manager responsible for reconfiguring a 5 million dollar project that was three months behind schedule. Rapidly reconfigured project plan and re-staffed project with a matrixed and virtual project team of fifteen SMEs that focused on preparing current-state and future-state migration and sunset plans to consolidate diverse CRM, print production, financial, and support enterprise applications distributed across five divisions located in US, UK, Spain, and LATAM to a global platform. Staff were divided into functional teams. Deliverables were created using Scrum method that included: sprint planning, defining units of work with team, daily stand-ups, coaching team members and product owners, managing sprint review, managing sprint and backlog progress through scrum board and build up chart, and executive progress reporting.

Confidential

Project Manager

• Managed all aspects of multiple concurrent projects staffed with internal corporated matrixed and virtual development teams. Projects included: NCQA data extract file creation and transmission to Versik for HEDIS measures, report creation for fifteen qualified health care companies for exchange plans, and re-engineering of membership processing. Projects used a hybrid waterfall-Agile method.

Confidential

Solutions Architect/Project Manager

• Solution architect forManaged and coordinated matrixed and virtual solutions development and implementation teams of over twenty IT professionals across fifteen IT operational groups that contributed to, and approved, various solution architectures.

• Upgrading Oracle 11 to Oracle R12 EBS financials solution architect supporting health exchanges and porting of mainframe finance modules to Oracle R12 EBS coordinating matrix team from IT and business professional from eighteen groups.
• Supported design of medical loss ratio estimating, forecasting and reporting applications
• Supported design and solutions for the replacement of mainframe legacy financial modules that process medical insurance enrollment premiums and claims data from NASCO, TDN, and Facets systems with Oracle R12 EBS
• Supported the design and implementation of Compliance Sheriff Security software to enhance SharePoint 2010 security.
• All projects used waterfall/PMBOK method.

Confidential

Technical Director and Scrum Master

• Technical Director with oversight responsibilities for the development of thirteen IT systems with budgets ranging from two million dollars to five million dollars with a total budget of twenty-three million dollars. Responsible for oversight for all project budgets, staff hiring, procurements, risk mitigation, and for reporting project updates to Office of the Governor, Maryland's State Department of Education Superintendent, Maryland State Longitudinal Center's Advisory Board, and US Department of Education grant managers. Projects used a combination of Agile and Waterfall development and implementation methods.
• Managed a staff of approximately forty consultants, five project managers, and seventeen stakeholder groups using matrixed and virtual project teams. Consulting staff included business analysts, OBIEE developers, Informatica ETL developers, Java/Portal developers, Help desk/technical writers, Oracle database administrators, security administrators, data center operations staff, and educational subject matter experts.
• Scrum Master and solutions architect for the development of four data warehouse initiatives for a K12 longitudinal data store and data arts, early childhood data warehouse and data marts, higher education longitudinal data store and data marts, and P20 student transition longitudinal data store and data mart. Each project has its own sprint development team. Estimated total budget for three projects was around fifteen million dollars for labor, servers, and software licenses. Scum method used for development of Oracle APEX, OBIEE UI, and databases included: user stories for dashboard design, sprint planning by defining units of work with team, daily stand-ups, weekly product owner feedback reviews and improvement iterations, coaching team members and product owners, managing sprint reviews, testing, and managing sprint and backlog progress through scrum board and build up chart.
• Planned and managed the business analysts and communications teams for collecting data requirements and providing project communications for twenty-four state agencies and stakeholder groups for the StateStat and SLDS/P20 data warehouse projects.
• Developed and implemented PMO project management portal and standards.
• Developed and implemented a multi-agency private cloud and hosting solution for shared agency costs and to lower costs for a virtualized VMware infrastructure.
• Solutions architect that worked with database and OBIEE development teams to design and develop K12 operations data store and BI data marts with a portal, strong security system, and a business intelligence dashboard system containing over one-hundred and twenty-five 125 accountability and performance reporting dashboards. System was integrated with a SAS server for trend analysis using statistical control programs that were embedded in the Oracle ETL staging database.
• Solutions architect that worked with database and OBIEE development teams to design and develop a P14 higher education operations data store and BI data marts with a portal, security system, and a business intelligence dashboard system containing over 25 accountability and performance reporting dashboards.
• Solutions architect that worked with database and OBIEE development teams to design and develop a P14-20 college and career readiness education operations data store and BI data marts with a portal, security system, and a business intelligence dashboard system containing over 50 accountability and performance reporting dashboards.
• Solutions architect that designed and managed the implementation of a K12 strong security solution using Oracle OAAM and IDM, OBIEE roles, Oracle Vault, and Oracle Advanced security solutions to support 60,000 teachers and 200,000 casual student users.
• Solutions architect and project manager for the implementation of a co-located/co-managed data center for the three data warehouses, portals, and business intelligence reporting systems that included three virtual data centers in VMware, and two hardware-based production environments consisting of Oracle 11g databases, SAS server, 11g OBIEE, 11g Oracle IDM, Oracle 11g OAAM, 11g Oracle Spatial, Oracle 11g Web Center Suite, Oracle 11g Content Portal, Oracle11g Advanced Security Suite, Informatica, Oracle OWB-ETL, SAS server, and Cognos 8 on Dell platforms.
• Procured several SaaS and Cloud hosted solutions for K12 testing and el-earning solutions with Pearson and Blackboard.
• Designed avatar based multi-media training to support end-user dashboard training.
• Selected and implemented Tibco Managed File Transfer system with file level encryption.
• U.S. Department of Education grants manager for FY 09 SLDS grant with a five million dollar budget and grant author for FY12 SLDS grant for four million dollars.
• U.S. Department of Education technical grant author that participated on a grant team for Race to the Top 2010. Grant was awarded in April of 2010.
• U.S. Department of Education technical grant author that participated on a grant team for FY12 SLDS grant for four million dollars. Grant was awarded in June, 2012.

Confidential

Business Analyst

Designed hand held user interface for CAC card and hand-held personal identification scanning system for USMC military base security. Project used Agile development method.

Confidential

PMO/Project Manager

• Coordinated six project managers overseeing a variety of healthcare IT self-service web-based projects that were part of a 1 million dollar patient-centric Six Sigma process improvement project.
• Managed development and rollout of customer registration web services.
• Prepared and issued weekly consolidated projects status report
• Provided technical advising and project development standards
• Prepared requirements and rollout planning standards
• Prepare organizational model, technical requirements, and proposal for 3 million dollar call center
• Performed quality and risk reviews on all projects

Confidential

BI and ERP Project Manager Subcontractor

• Oracle Corporation Worked with higher education consulting team supporting PeopleSoft Campus EPM proposals and integration with Sungard's Banner higher education solutions.
• District of Columbia, Dept. of Education/ Washington D. C. Project QA and data warehouse architect support
• Wells Fargo, San Francisco, CA. - Project manager implementing PeopleSoft EPM Data Marts
• Samuel Merritt College, Oakland, CA. - Solutions architect BI dashboard and scorecard system design
• Cache Creek Casino Resort, Cache Creek, CA. - Business Intelligence Report solutions architect
• State of Utah, Dept. of Ed/State of North Dakota, ND. - Architect for K12 longitudinal data warehouse proposal
• Design hosted solutions for Oracle clients for Oracle ERP solutions for several Oracle prospect proposals.

Confidential

ERP Implementation Project Manager

Project manager responsible for reconfiguring a failed Microsoft Navision ERP implementation project in a job shop manufacturing environment, and managing the ERP implementation to completion within six months. Project was implemented with a staff of five plus off-shore support for conversion activities.

Confidential

Technical DWH/BI Project Manager

Responsible for requirements, hardware and software selection, application and database design, and system development for a 3 million dollar K12 longitudinal data warehouse with a development staff of five.

Confidential

Project Manager

Responsible for overseeing the preparation of design and proof-of-concept of a new state government portal using BEA AquaLogic Interaction enterprise suite 6.0 based on needs analysis performed that included thirty state agencies and 2000 agency stakeholders.

Confidential

ERP Implementation Project Manager

Oracle ERP project implementation for Oracle 11i Financials and Human Capital Management.

Confidential

Mental Health Counselor while attending graduate school full and part-time

and enterprise licensing. Maryland Digital Government Summit 2012, Baltimore, June 18, 2012.