Senior Project Manager Resume
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San, FranciscO
SUMMARY
- Senior Leadership and Stakeholder Management - Build positive relationships with senior leadership and major stakeholders to establish strategic plans and objectives for BCP programs and technology projects.
- Scope Management - Conduct discovery sessions with stakeholders and turn the data gathered in these sessions into functional requirements and user stories.
- Delivery Management- Coordinate Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings. Remove impediments on a daily basis to allow the team to deliver the sprint goals.
- Financial Budget Controls - Track forecasts and expenditures, analyze variances, and initiate corrective actions.
- Risk Management - Identify, assign, track, and mitigate. Bring issues/conflicts to resolution. Ensure program/project-related risks are managed according to the Project Management Policy.
- Communication Management - Facilitate meetings, alert stakeholders to issues, and present project updates. Consistently keep the business informed on project progress and financials. Improve communication and partner/customer relationship. Consult with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work.
TECHNICAL SKILLS
Microsoft Office including: Word, Excel, Access, Visio, Project, Power Point.
Software development tools: JIRA, VersionOne, ALM (Application Lifecycle Management).
Programming: C/C++, Java, HRML, JavaScript, SQL Oracle.
PROFESSIONAL EXPERIENCE
Confidential, San Francisco
Senior Project Manager
Responsibilities:
- Managed two-year project with budget over $5M resulting in successful delivery of web application facilitating customer service for wholesale clients.
- Met Enterprise Business Continuity Program requirements by managing program of activities for wholesale customer service application suite.
- Successfully delivered multi-year, time bound projects related to Wells Fargo-Wachovia Banks merger and ensured all Compliance and Audit requirements (documentation, SLAs, Security & Architecture review, etc.).
- Implemented Agile Scrum practices achieving 58% productivity gain of the development team within the first year.
- Influenced the design and deployment of strategic initiatives.
- Monitored and communicated project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
- Created and delivered presentations on program/project goals and plans, including progress reports.
- Developed and implemented program and project level processes, procedures and performance metrics.
- Built trusting and successful customer relationships with the line of business representatives at all levels by taking full-circle approach of improving quality delivery, standardizing delivery of business requirements, and improving both user and inter-departmental relationships resulting in establishing recognized SLA’s.
- Partnered with product owners, architects and developers to drive towards desired business outcome and with other technology teams to drive programs to completion.
- Received 4 Team Excellence awards for continuously exceeding Service Level Agreements (SLAs).
Confidential, San Francisco
Project Manager
Responsibilities:
- Delivered annual capacity planning for intranet applications to accommodate projected growth of user base while maintaining expected level of end user experience and keeping hardware cost under control.
- Initiated the need and convinced business team and other stakeholders in developing the applications roadmaps.
Confidential, San Francisco
Senior Software Engineer
Responsibilities:
- Boosted up major screens response time by remodeling legacy functionality introducing and implementing design patterns.
- Improved the delivery process by standardizing technical documentation framework.
- Enhanced technical production support by implementing monitoring and notification functionality.
