SUMMARY

• Certified Project Management Professional (PMP) with over 7 years of experience delivering projects with positive outcomes across diverse industries.
• Lead teams on Application Development, SAP, Engineering/Manufacturing projects where the highest standards are routinely demanded.
• Qualifications: Waterfall, Agile (Scrum), SDLC Process Improvement, Methodology, Data Analysis and Management, Costing and Budgeting, Organizational and Planning, Project Scheduling, Vendor Management, Delegation, Risk Management, Teamwork, Conflict Management, Negotiation.

TECHNICAL SKILLS

• Microsoft Office
• Word
• Excel
• PowerPoint
• Access
• MS Outlook
• MS Lync
• MS Project Professional 2016
• MS Project Professional Server 2016
• MS Visio
• MS SharePoint
• PWA
• SAP
• Mind Genius
• Primavera P6
• Citrix
• HP ALM
• Team Foundation Server (TFS)
• MS SQL
• .NET
• Service Now
• HP Service Manager
• Oracle
• IBM Lotus Notes
• IBM Sametime
• Jive-Hub
• Confluence
• JIRA
• GitHub
• Workfront.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Managed wireless services initiatives from inception to release.
• Executed individual projects and broad programs to achieve specific business goals and objectives.
• Managed client and partner based project teams (virtual teams) and ensured that deliverables are clearly structured and efficiently developed.
• Performed key activities including scope definition, work planning, earned value, status reporting, and client relationship management.
• Helped the Agile team/client prepare for Sprint planning meetings, conduct demos, and retrospectives at the end of each iteration.
• Rigorously removed impediments for the team and aided the team in improving transparency.
• Identified, analyzed, measured and managed project risks while conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
• Reinforced departmental Release Management and Compliance efforts.
• A talent for multi - tasking, meeting deadlines, learning new skills and methodologies, and working under pressure.
• Strong interpersonal and communication skills.

Confidential

Project Manager - Freelance Consultant

Responsibilities:

• Consulted with project teams to ensure projects sustainable design goals are achieved.
• Defined project deliverables and monitor status of tasks.
• Drafted action plans and led meetings with department executives to review project status and propose strategies for improvement.
• Collaborated with cross-functional teams to draft project schedules and plans.
• Prepare analysis of the financial feasibility of existing and proposed projects, budget expense forms, reconciliation and audits. Lead in cost analysis and efficiency studies for large projects.
• Coordinated the development of project schedule, preparation and analysis of schedule baseline, and progress schedule reporting.
• Analyzed variances in cost and schedule against the estimates and schedule and communicated reasons for variances to the project team.
• Led project meetings to communicate project status, issues/risks, and understand the impact of any changes.

Confidential, The Woodlands, TX

IT Department/IT Project Manager

Responsibilities:

• Managed multiple projects simultaneously using SDLC and Agile (Scrum) methodologies as required.
• Responsible for planning, scheduled and executed all stages of enterprise software, hardware and system implementations while assessing business implications for each project phase and monitoring progress to meet deadlines, standards and cost targets.
• Planned, scheduled and monitored project timelines, milestones and deliverables using Microsoft Project; prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
• Promoted enterprise solutions by increasing service quality, improved staff efficiency, and reduced operational and business risks.
• Piloted the development of new services driving efficiency and reducing labor cost; resulting to cost savings of 50%.
• Managed project team with resources in the Americas, APAC, and EMEA regions.
• Articulated project goals and scope, translated business needs into technical terms.
• Managed the change management process and validated change request against the project scope while reviewing time and cost implications.
• Produced management reports derived from performing variance analysis, assessments, forecasting, and EVM.
• Resolved numerous project issues which included staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Planned training activities; managed resources and schedules to ensure the successful implementation of training events to technical and business users.
• Monitored project closeout process and drove deployment efforts and activities.

Confidential, Farmington, NM

IT Project Manager

Responsibilities:

• Responsible for overseeing 2 DBA, 3 Developers, and 4 Architects and executing project completion of large-scale data integration solutions for data warehouses, application migrations across an enterprise wide platform; working directly with the Manager of IT Operations.
• Planned, scheduled and monitored project timelines, milestones and deliverables using Microsoft Project.
• Reduced project overhead and knowledge transfer by utilization of the same resources, while creating improved quality assurance.
• Monitored project performance by conducting daily scrum meetings and completing project deliverables in iterations; used TFS for story and task monitoring.
• Generated detailed project progress/status reporting (which included critical path impact, dependencies, milestones, resources, cost, work breakdown structures, etc.).
• Managed the projects expenditure budget and daily running costs using SAP; eliminated unnecessary expenditure.
• Held functional ownership of the current SharePoint 2013 environment, and provided assistance to business users related to SharePoint functionality.
• Promoted trust and close co-operation between project team members and maintain relationships with stakeholders.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Responsible for the successful end-to-end delivery of up to 3 concurrent large scale projects with a combined budget over $5 MM.
• Improved customer satisfaction by 85%/customer retention by 75%.
• Led project implementations of Confidential products and solutions.
• Collaborated with Engineering, Quality, Sales, Operations/Logistics, Legal/Compliance, Procurement, Project Services (Documentation) and other departments as necessary to comply with scope of requirements in each project contract.
• Assessed new opportunities and revenue sources, developing and improving operational processes.
• Interacted with Functional Managers, and technical personnel working on daily operations.
• Sent weekly delivery reports to stakeholders regarding project status.
• Provided weekly status updates on project progress and priorities; maintained project priorities and reviewed upcoming projects.
• Production planning and financial tracking using SAP.
• Developed and presented financial performance reports, relating to the current delivery schedules and margin projections to upper level management.
• Conducted lessons learned meetings and documented results in central repository; provided recommendations to improve project management processes.

Confidential, Houston, TX

Project Coordinator

Responsibilities:

• Responsible for collaborating with Senior Project Managers to develop full scale project plans and execution strategies for the successful implementation of multiple multi-million dollar projects.
• Managed the Contract and SOW creation process to secure new and follow-on work driving in $1M of revenue.
• Communicated with project stakeholders the scope, budget, risk, and resources of the work effort being managed.
• Designed project documents to monitor project performance and ease of data retrieval.
• Reported on project progress and communicated relevant information to superiors.
• Ensured all project elements met contract requirements, complied with certificate standards and regulatory policy, included document control procedures to implement with statement of work.
• Followed up with clients to verify satisfaction.