SUMMARY

• An experienced and successful servant leader in enterprise - level technology environments. Fostering an environment of sharing, trust, questioning and collaboration for constant improvement and development of a team.
• Having a proactive and consultative approach to traversing executive, business, and technical levels, with consistent translation, and Socratic questioning so to understand what is being explained at other levels.
• Using cognitive flexibility, technical to business and reverse translating, leading and vetting with pragmatic, diligent, and savvy, decision making, to create synergy and harmony across organizational silos, being mentally present with high EQ.
• With 21 years of Leadership, most of them client-facing, at the top to bottom dialogue levels, at a program or product level, responsible for program execution.
• Providing professional services, engaged in pivotal roles of Leadership, Coaching, and/or Teaching. Proactive, and hands-on, helping teams and individuals find resolve through an array of components of agility and various frameworks, and how to apply them at appropriate times.
• Having transformed over a dozen teams and sizes over 150, mostly with distributed teams, facilitating the Agile Release, responsible for program events, escalating impediments, managing risk, and helping drive program-level continuous improvement, release planning, and Inspect & Adapt.
• Overall, guiding and leading teams through the delivery of software and services, embracing the Agile mindset, providing guidance in Agile, Kanban, and Scrum teams consisting of a mix of client and contractor staff, providing transformation, vision, and coaching.

TECHNICAL SKILLS

• SAFe, Scrum, Kanban, XP, SDLC, Waterfall, and OO
• PMAS/ PMAT, ProPath, and Clarity
• EC2. Lambda, JIRA, Confluence, GIT, Rational Tools, Project, SharePoint
• O365, Visio, Excel, Word, PPT, Outlook, Adobe, and various open source Cloud tools

PROFESSIONAL EXPERIENCE

Agile Transition Coach

Confidential

Responsibilities:

• Providing Professional Services in Coaching from Scaling several iterative Teams, to Non-technical foundations of Program planning (PI) to Iterative workflow (Increments) along with Coaching on Transition (Current State to Future State Program Strategies, implementing I&A, Iterations with MVP, and Program Alignment.
• Teaching, Guiding the facilitation of Visual Transformation, Visual Task Management (Kanban and Visual Roadmap (PI) to Intended Successful Outcomes (Current State to Future State), Guidance and Teaching in Program (PI) planning, development, and implementation with I&A.
• In addition, personally performing assessments, and analysis (SWOT/Pareto), Future Program Development.

Methodologies: Essential SAFe, Kanban, and Scrum | Project Tools: Whiteboards, Cloud Whiteboards, Excel and JIRA

Confidential

Professional Services, Agile Transition Coach

Responsibilities:

• Contracted to provide Agile Coaching and Transition for their team of nearly 100 members, most who received basic scrum training prior to me.
• Identified most didn’t get the training due to irrelevant applicability with their environments and proceeded to teach using a recent end project most knew, the breakdown for PI, and scrum intervals, with MVP at the end of each sprint.
• The new projects teams were assigned to, coaching them into breaking 3-week intervals, scrum board and Kanban board for others not technical.
• Consulted with the CEO working on PI, Kanban Visual Road Mapping and so on, along with providing IV&V for existing project alignment and risk.
• Determined a team-leading the management and vendor selection of their Enterprise Network Management Tool, did not understand the technical nature of their own proprietary fiber ring. Over time proprietary MIBs were written and re-written/copied, which due to technology change to open source, would prevent an open source network management tool from working on and inside of this ring.
• Personally performing IV&V, developed assessment document outlining the oversight and mitigation with vendors sophisticated to resolve, this was determined to be a $2MM+ risk.

Methodologies: Agile, SWOT, and PERT | Tools: Clarity, SharePoint, JIRA/Confluence, MS Office

Confidential

Agile Program Leadership

Responsibilities:

• Serving the VLER PMO as PMO Lead, Client-facing for the PMO as Liaison to VA Officers & Stakeholders. Initially mitigating a contract warning, Coaching Agility using pragmatic interrogation “5 Why’s, and Socratic questioning while acting as a product manager with 3 Agile Team Leads (Different Vendors), on 3 different developments (IAM/ ERM and EHR).
• Coaching using clear communications, awareness of Agility (Options and Tradeoffs), and consistent Program Retrospectives, created an Agile Environment conducive to PI planning for 2 ARTs, Iterative I&A, which created traction wit collaboration, team-to-team engagement, and a big picture awareness that was not in place.
• Personally, provided Regulatory and risk oversight and communication that were not present, Once PMO and Programs were gaining traction, assisted PMO as Coach in providing guidance in enterprise cross-cutting techniques and Regulatory requirements.
• Analyzed and streamlined reporting process, identified and mitigated risks to Agile processes, designed and implemented collaborative communications (Mgmt. could respond, question and receive responses promptly vs. weeks/ month).
• Lead revitalization of a requirements repository with team updating regulatory and healthcare requirements the PMO

Methodologies: Agile Transformation, Scrum, Waterfall, SDLC | Program tools: PMAS, ProPath | Project tools: JIRA, Confluence, GitHub, MS Project, Rational, SharePoint | Team tools: Office, Outlook, PowerPoint, Visio | Project controls: EVM, Critical path

Confidential

Senior Program Management

Responsibilities:

• Retained to develop initial plans and associated documentation for project funding approval and local governance. Oversee development phases (up to groundbreaking approval) on several commercial development projects. Conducted pre-planning, site, and area analysis for each project, recommendations on vendors.
• Developing business and operational models (Integrating RSMeans).
• Traveled to Canada, Dominican Republic, and Belgium eliciting requirements, negotiating agreements and securing pre-approval stages from local municipality and government agencies.
• Managed the Regulatory facing departments and meeting, the pre-development needs, obtained project artifact approvals for a Tourism tax-free zone, 3 hotel pads and other facilities for 2 Ocean-front land properties located in Belgium and the D.R.

Project Tools: RS Means, MS Project, SharePoint, Adobe and various Cloud tools.

Confidential

Project Manager

Responsibilities:

• Retained by Contractor to identify and recommend mitigation for DOL inter-agency requests/ SOWs and adherence to FEA Model. Post-V&V established clear communication matrix and repository policies that enhanced relationships between stakeholders and management.
• Performed leadership of contract and projects, ensuring the services provided were in accordance with contract task orders and framework. Used Program Control tools for scheduling/cost reporting/managing tasks and compliances (FAR) along with using Values for reporting.

Methodologies: FEA, EVM, SDLC. Shipley, Waterfall | Portfolio Tools: Deltek | Project Tools: Rational, SharePoint, Office, PowerPoint, Visio.

Confidential

Program Manager

Responsibilities:

• The overall solution consisted of standing up a Private Cloud, using thin-client in an EPROM-based black-box pc, implementing a cloud-client back office and connecting 12 regional offices into this.
• Highlights include a $2 MM 1st year cost reduction (Leveraging COTs software from Citrix and Oracle, a 9-month reduction in application time, a 3-month reduction in integration time.
• Performed leadership of contract deliverable provided is in accordance with contract framework including IDIQ TO’s for services against the contract for requirements. Used Program Control Tools for scheduling, cost reporting and managing tasks of contract and project compliances with EVM.
• Managed efforts to enable Contractor in managing the National Clearinghouse for Long-Term Care Information Data Center.
• Provided leadership and facilitation in the design, development, and implementation of this private cloud migrating data/records into this multi-modal solution from VAX and System 38 (COBOL and RPG) systems.
• Used controls for project measurements and status, identifying reasons for out-of-scope and recommending actions based on analysis/ observations.

Methodologies: SDLC, Waterfall | Portfolio Tools: CPIC | Project Tools: Project, SharePoint, Office, PowerPoint, Visio.

Confidential

Senior Project Manager

Responsibilities:

• Contracted by Analytics and Research Department during their development a proprietary analytical trading platform.
• Provided assessment, evaluated operations and recommended the adoption of COBIT for their Governance and SOX audit and, ITIL for their technical-based best practices. Oversaw the implementation of Frameworks, implementation of multiple SharePoint, installation of 3rd party notification and redaction applications on repositories. And, ongoing maintenance of all Artifact repositories for the program through development.
• Credited with implementing an effective methodology (Business Framework for the Governance) for capturing and documenting processes and procedures in adherence to ISO and SOX regulations.
• Trained and mentored teams on requirements gathering and artifact development standard best practices.

Methodologies: COBIT, ITIL, SDLC | Portfolio Tools: Clarity | Project Tools: Project, SharePoint, Office, PowerPoint, Visio.

Confidential

Technical Project Manager

Responsibilities:

• Acted as primary liaison between regulatory agencies and refinery teams to analyze, define, and strengthen processes and procedures.
• Developed strategy and managed vendor implementation in replacing manual logs with digital charts.
• Accumulating digital chart outcomes into spreadsheets and publishing agency reviews.
• Created presentations, business and technical executive reports, matrices, risk assessments, engineering flows, contingency plans, and refinery guidelines and safeguards, with delivery to each agency.

Methodologies: ITIL, SDLC, Waterfall | Project Tools: MS Project, Adobe, Office, PowerPoint, Visio.

Confidential

Deputy Program Manager

Responsibilities:

• Deputy PM in the migration of Legacy-based Healthcare services to Private Cloud. As the program initiation and definition were complete prior to my onboarding, Responsible for client engagement, architecture, vendor vetting and change management. Providing guidance with program constraints, financial budgeting and negotiating of resources in year one.
• Oversight of implementation (Connectivity to PAD’s/ 3 Data Centers/ Private Cloud Services and Vendor developing Customized Oracle inclusive of Financial/Member folder/ Healthcare Folder (BCBS, EMR, HIS, Pharmacy and ICD-9) from a legacy environment (Cobol/ RPG coding of BCBS, CMS and IHS) into 3 Oracle 9i’s.
• Program highlights included 3 Co-Locations Centers, 9 Vendors, 22 direct reports and a team of 150+. Performed EVM Program Mgmt. and deliverable leadership with task orders and requirements against the contract.
• Co-Led $25 MM+ initiative to migrate Data Center/ Records (Cobol/RPG) to Stood-up Oracle Systems at 3 Colocation centers truncated as a form of redundancy. Pivotal role identifying client requirements, stakeholder expectations, and managing vendors.
• Provided Architectural Oversight in the design and implementation of a private cloud that integrated with FedPad/ CMS/ BCBS of AZ and of NM.
• Utilizing project controls for project measurements, estimations and status in progress, understanding the reasons and recommending appropriate actions based on analysis/ observations.

Methodologies: SDLC, EVM, Waterfall | Portfolio Tools: PMAS | Project Tools: MS Project, RequisitePro, Adobe, PowerPoint, Visio.

Confidential

Deputy Program Manager

Responsibilities:

• Developed and implemented processes to enable delivery of CME teleconference training to customers and their employees.
• Guided the development of remote training platforms to deliver healthcare training to personnel in the field for US Army.

Methodologies: SDLC, Waterfall, OOD | Portfolio Tools: Clarity | Project Tools: MS Project, Adobe, PowerPoint, Visio.