IT Project Executive Resume

SUMMARY

Oversee end - to-end project execution and delivery functional phases.
Successfully led and executed end-to-end business engagements, project management and delivery functions by complying full life cycle of Software Development Life Cycle (SDLC) IT outsourcing and Project delivery management commitments with following conceived objectives:
Meet Project Stakeholder’s profitability by establishing effective project delivery of services
Build strong, trusting relationship with Clients
Identify appropriate business opportunities to pursue
Manage complex SDLC projects ( Agile, Scrum, Lean, 6 Sigma)
Recommend enhancements to business processes
Develop and implement ERP Modules
Strong interpersonal, written, and verbal communication skills
Resolve technology issues, provide efficient solutions to system enhancements analyze / define business processes for improvement, define, design, develop, and implement highly successful solutions.
Business Development.
Instituted formal process for audit compliance and educating team to be ready for Auditing, responding to audit findings / recommendations, and finalizing action plan.
Managed Global Team by assigning individual tasks, monitoring, tracking respective progress and deliverables, appraising individual strengths, achievements, and identifying areas of improvement, and ensuring required System Access, Separation Of Duty (SOD), Renewal, and ID Certification process

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

IT Project Executive

Confidential

Responsibilities:

Oversaw Onshore / Offshore / Near shore Team, maintaining account level resource mix.
Directed 75+ resources during Client's 1/1 major initiative, supporting Client's annual peak production support requirements
Finalized Production Support Service Price catalog by identifying menu-driven services, including Keep the Lights on (KTLO) and Additional Business Services.
Identified various categories of tickets and solutions, cost of closing identified tickets in terms of ticket count and average cost resolving tickets
Coordinated and executed Audit tasks in line with Client’s expectations, represented and participated Audit meetings with Client’s Audit Consultant ( PwC) in terms of Audit readiness, compliance, completing corrective actions and ensuring / educating Regional & Remote ( Global Delivery Centers) team’s compliance to all FEP (Federal Employee Program) / Restricted Client’s compliance
Executed Federal, State-mandated, strategic enhancement projects in line with Client’s expectations

Program Manager

Confidential

Responsibilities:

Executed end-to-end Fixed Price Resource Management Reporting System (RMRS) SOW with 99+% of work from Global Delivery Center.
Managed e-Business (e-biz / eBS Applications and projects comprising of Java, Web sphere, DB2 ), directing largest project and delivery portfolio, including 65+ resources, 7+ Client Directors in the Account, comprising of following Delivery commitments:
Data Warehouse (Cobol, Informatica / ETL, Unix, Shell Scripts, DB2)
DBA Team (DB2 (Mainframe, AIX & Windows), Oracle (AIX & Window)
Siebel
Accepted role of ‘Midrange Tower Lead’ and successfully worked with Solution team, securing 5-year fixed priced production support multi-million dollar contract, in continuation to above delivery commitments
Assumed ‘Internal Auditor’ responsibility, instituting formal process / methodologies to be audit ready and compliant to Client’s Audit requirements, and conducting various audit trial and recommending action plans to bridge audit gaps.
Worked with client and replaced one of strongest Siebel competitor, increasing A/C's headcount in Siebel area from 8 to 25+ headcount.

Project Manager

Confidential

Responsibilities:

Completed Project Portfolio Analysis and right-sized applications in terms of proper Onshore and Offshore team mix, without comprising quality of application maintenance, production support, and business continuity commitments, and executing commitments in line with contract guidelines
Worked with Global Delivery Centers (India, Argentina, Brazil, Canada, China, Philippines, etc.), comprising 1000+ FTEs related to Telecom, Retail, Pharmaceutical, Automobile, IBM Internal Accounts, transitioning to GDCs, including Java, Websphere, Cobol, Siebel, Informatica / ETL, Unix, Mainframe, Windows, DB2, Oracle, SQL Server, Project Management, and UX / CX.

Project Manager

Confidential

Responsibilities:

Oversaw Client Engagement and finalization of solution architecture, delivering various projects related to Telephone banking
Coordinated Fax on Demand by integrating bank-end applications, including KAPITI Equation/3 Banking application