SUMMARY

• 12+ years of Extensive and Progressive IT Experience in the areas of Project Management, Business Analysis, Data Analysis, Design, Documentation, Release Management (eRMO), Change Management, Reporting, Automated testing, Release Operations and Implementation of Enterprise level applications
• Over 5 years of experience working in projects developed in both Waterfall and Agile environments. Extensive experience in gathering requirements, creating Project Plans, prioritizing/assigning project deliverables, maintaining project deliverables, periodic updates to the senior leadership and stakeholders.
• Around 5 plus years of Techno - Functional experience in Oracle Applications 11i/R12 platform
• Around 6 years of experience in Test Automation using QTP, UFT, HP ALM/QC automation tools and HP Sprinter tool.
• Ability to independently perform business analysis, providing solution to critical issues, impact analysis and documentation.
• Maintain Reporting Databases, dashboards, prepare ad-hoc reports and support Leader ship level metrics
• Extensive experience in Release Management, BO Remedy, Problem Management, Change Management and Incident Management.
• Tableau Reporting using different data sources (Access, Excel, Smartsheets etc), Smartsheet Management, JIVE, MS Office and Visio
• Excellent Interpersonal, Communicational, Organizational and Management skills
• Manage Projects and operational tasks, team building activities, Jive documentations, maintaining SharePoint sites, preparing training videos and maintenance, stakeholder meetings and mentoring new entrants into the team
• Experience managing projects with off-shore resources and geographically dispersed teams
• Certified Scrum Master, Six Sigma Green belt certified and Cisco Security Ninja (Advanced White Belt)
• Self and quick learner of the new technologies and tools

TECHNICAL SKILLS

Business System Analyst Skills: Problem solving, Critical Thinking, Data Analysis, Reporting, Documentation, Change Management, Release Operations, Release Management, Workflow Diagrams, Requirement matrix, Requirement Prioritization, User Stories, Project planning, Impact Analysis, Client Interaction, Team Coordination

Domain Experience: Oracle Applications 11g/12 (Financial Modules), GIS, General IT

PM Tools: BO Remedy, Service-Now, Tableau Desktop 9.0, Smartsheet Management, MS Visio, MS Office (word, Excel, PowerPoint) OneNote, JIRA, JIVE, Cisco Spark, SharePoint 2010, Camtasia Studio 8, Visio, RDP, Putty Connection Manager

Automation Testing Tools: WinRunner 7.x, Test Director 8.x/9.X, Silk, LoadRunner, QuickTestPro8.2/9.2/9.5, Unified Functional Testing 12.52, HP ALM 8.2/9.2/12.52 , HP PPM (HPE Project and Portfolio Management Center) 9.41, HP Sprinter 12.3 (Manual Testing)

Databases: Oracle 7.3/8i/10g, MS Access

Programming Languages: HTML, SQL, C, Java, SQL, Shell scripting, VB Script, Unix

PROFESSIONAL EXPERIENCE

Project Manager/Sr. Business Analyst

Confidential

Responsibilities:

• Liaison with Windows and Linux System Administrators, cross-functional IT and Business teams for OS Server Patching and Storage Migrations in gathering requirements, preparing project plan, analysis of impacted servers/applications and effort estimation and strategy for executions.
• Accountable for overall analysis, execution and delivery, escalations, maintaining project plan, tracking deliverables, provide direction to the team and track tasks closure keeping quality and schedule as main goals.
• Working closely with cross-functional IT and business teams in identifying verifiers for business verifications, communicating execution plan through SharePoint to all stakeholders, addressing issues and tracking solutions for quarterly patching events.
• Review and approve Infrastructural change requests on weekly basis to identify risks to engineering, HR and Finance applications in HP PPM (HPE Project and Portfolio Management Center) 9.41
• Weekly status reporting to senior management on all critical Infrastructural change requests, overdue ICRs and standard change requests.
• Performing daily code deployments in Oracle ERP, Siebel SRM and OBIEE environments through HP PPM (HPE Project and Portfolio Management Center) Application and Project change requests.
• Adding new users, Parent project customizations, project folder creations in HP ALM/Quality Center.
• Creation of Dashboards and Analysis reports in HP ALM/Quality Center.
• Design, Development, Testing and delivery of automation framework using HP Sprinter and UFT Testing Tool ranging across Oracle ERP, Web Apps services, OCUM and WFA services.
• Working closely with Network operations team in communicating high-impacting infrastructural events and preparing metrics for CIO Staff members on quarterly basis
• Maintenance of WWIT team sites using SharePoint 10 and creation and maintenance of WWIT Change and Release training videos for training purposes.
• Maintenance of SharePoint sites, technical Documentation for Release operations, HP ALM/Quality Center administration, Release Management and Change Management through HP Project and Portfolio Management

Project Manager

Confidential

Responsibilities:

• Working with the stakeholders, Service Leads and different extended teams under Drive40 program in gathering requirements, preparing Project plan, analysis and effort estimation and strategy for executions.
• Liaison with Stakeholders/Clients for analyzing the existing Virtual Machines under their Service for plan of action to resize capacity and memory of the VMs they own.
• Accountable for overall analysis, execution and delivery, escalations, maintaining project plan, tracking deliverables, provide direction to the team and track tasks closure keeping quality and schedule as main goals.
• Working with different solution group Leads on defining Market policy based on VMTurbo tool recommendations for resizing Virtual Machines
• Own and lead analysis of manual down-sizing across all Infrastructure services
• Responsible for updating Senior Leadership on the progress of the project with periodic updates via e-newsletters.
• Working with the IT team in defining CPU and Memory thresholds for executions on Downsizing recommendations from VMTurbo Tool.
• Work with IT team on VM Upsize automation.
• Defining requirements for reports and dashboards, creating Tableau dashboards and dynamic reporting of Resize trends on a daily basis.
• Liaison with IT team on creating test plans for testing Upsize automation.
• Conducting Sprints on the Resize executions, reporting execution results to the Leadership and Stakeholders
• Providing complete support on functional and technical needs of the client.
• Leveraging smartsheets for tracking the deliverables and status updates through JIVE.

Project Manager

Confidential

Responsibilities:

• Working with Program team in identifying scope, capturing requirements, project plan creation, resource estimation, defining execution timelines and strategy for upgrades.
• Working with different Solution Group Leads on identifying the planning and build SMEs for each of the scoped databases for upgrades.
• Tracking with System Admins on the build, migration and delivery of the VMs as per the schedule and successful go-live.
• Working with cross-functional teams on provisioning storage and capacity.
• Conducting weekly meetings with the team in tracking progress of the upgrades.
• Working with teams on tracking the CRQ approvals and executions without any issues.
• Tracking decommissioning of the hosts (VMs& BMs) after the upgrades with the database teams.
• Generating Tableau reports on the project trends using Smartsheets as data source.
• Preparing dashboards for 12C for every Quarter and prepare metrics for Senior Leadership through e-newsletters.
• Help SMEs in raising JIRAs against Managed Services for execution of Change Requests during Go-Lives
• Levering smartsheets for tracking the project tasks, decommission tracking and extensive use of JIVE for status updates, documentation, best practices and project archives

Tech Lead

Confidential

Responsibilities:

• Working with the Business track leads on identifying the scope for Bedrock 2.0 for R2R, I2R and P2O tracks, preparing project plan, development effort estimation and strategy for Bedrock 2.0 audit execution
• Working with SOX team on compliance strategy and End-user sign-off, fine-tuning the existing framework as per the new scope and executing the data audits in every cycle starting from MPRs till Go-Live.
• Working with Business teams on audits execution scope, supporting business Audit verification, Audit variances, defects resolution and business sign-off of Audits.
• Co-ordination with Business users on QA requirement gathering, Design, Development, Quality Assurance and Review, Deliverables and supporting Business users during Business Acceptance testing and test cycles.
• Support Business testing and key POC for overseeing test execution and defect fix completion during test cycles until Final Practice Run (FPR)
• Plan, Design, Review, Communicate and Manage Dollar Universe scope requirements, Code changes, Job scheduling and monitoring activities for Bedrock 2.0, Quarterly Releases and Emerging Market Initiatives. Also manage user training for the new initiatives coming up in P2R space.
• Weekly status reporting to the management team on the overall project health, test execution metrics and defects status

ERMO Transition Lead

Confidential

Responsibilities:

• Transition Lead for Financial ERP applications participating in ERMO (Release Management) monthly and Quarterly releases
• In-Depth understanding of enterprise release process and ensured that application team meet the exit criteria during test cycles
• Key point of contact for overseeing the QA and Development team adhere to project life cycle process inclusive of SOX process.
• Lead to collaborate with X-functional teams during a release and prevent any major setbacks during all ERMO phases
• Transition Lead for ERMO release activities starting from Concept Commit till GO-LIVE
• Collaboration with Infrastructure teams and NDCS on completion of critical infra tasks, Trust and setup creation processes, CRs creation, approval and implementation, Remedy case management.
• Weekly status reporting to the management team on the overall status of projects under P2R umbrella, Transition timelines and duty roasters
• Hourly status tracking during ERMO transition activities on the transition phases, issues details and fixes

Automation Lead

Confidential

Responsibilities:

• Developed full automation framework for End-to-End Business processes for 1200 critical scenarios across all the financial modules.
• Close interaction with Business users on requirement gathering, Design, Development, Quality Assurance and Review, delivery and supporting Business users during Business Acceptance testing and test cycles.
• Identify and Implement Performance enhancement processes to fine tune existing automated scripts to make them compatible for High volume testing
• Key point of contact for overseeing production acceptance testing phases
• Train new Business User on the Test Automation Process
• Procurement of Testing Tool licenses
• Setup and maintain Test Automation Labs & Test Machines across Test Centers
• Execution of testcases using Quality Center as Scheduler for all Test Phases.
• Support Biz Acceptance testing for QTP Code and Tool related issues
• Raise Defects and follow-up with Business till resolution during all Test phases
• Post Mortem Analysis for all Test Cycles
• Weekly status reporting to the management team on the overall project health, test execution metrics and defects status