SUMMARY

• With 9+ yrs. of experience, I have had the opportunity to champion diverse functions & domains such as Project Management & Team Coordination, Business Operation Management, Global Marketing and Sales Enablement, Client Engagement, Presales Management and Business Analysis.
• Having an extensive background in technology has enabled me to manage enterprise as well as start - up IT projects.
• Proven Expertise in Project Management, Program Coordination & Service Delivery
• 6+ yrs. of experience in working closely with C-Level Management for strategic projects
• Thorough experience with leading Project Management, Scheduling, Dashboard & Reporting tools like MS Project, MS Excel (Advanced), Altassian JIRA, Sprintly etc.
• Capable of creating complex information architecture using concept diagrams/workflows (MS Visio)
• 6+ years of IT project management experience include agile and waterfall methodologies
• Excellent capabilities in presentation conception, development & presentation using MS PowerPoint.
• Presales Management - Authored large winning RFPs for global clients as well as mid-size companies
• RFPs/Proposal Authoring - Solution approach, delivery model, value proposition, tracking deadlines

TECHNICAL SKILLS

Project Management: MS Project, MS Visio, Agile Tools like Atlassian JIRA & Confluence, Sprintly, TeamGantt, MS Excel (Advanced)

Marketing: MS Office, Hubspot, Inforgraphic & presentation tools like piktochart, prezi etc.

GUI Simulation Tools: Moqups, Balsamiq Mockups

Healthcare SME: Mirth Connect, HL7 tools like Interfaceware, HL7Spy etc.

Collaboration: MS Project, MS SharePoint, Adobe RoboHelp, Camtasia Studio

IT Development: MS Visual Studio 2010, MS Visual Source Safe, MS InfoPath, XML, HTML, CSS, XSLT, XSD C#, ASP.Net, PL/SQL, Windows Service, Web Services

PROFESSIONAL EXPERIENCE

Global Marketing Manager

Confidential, NJ

Responsibilities:

• Response to RFPs & RFIs, sales presentations, collaboration with sales and operation team, developing value proposition
• Track organization capabilities across geographies & functions, projects, success stories & integrate in presales & marketing plan
• Website management, sales & social media campaigns, whitepapers, blogs, service launch & update
• Manage key customer relationships, events & review meeting, client communications
• Core member of the innovation & technology team for business planning and marketing strategy of in-house products

Business Operation Specialist / Global Project Manager

Confidential, NJ

Responsibilities:

• Project Management - Global project management of a large Regulatory project including 3000 products (consumer, medical device & drug) marketed across 44 countries and 5 regional teams.
• Project Scheduling - Creating and monitoring work breakdown structures, project schedules (MS Project) of tasks across diverse functional teams in USA, Latin America, Europe, Asia and Pacific regions.
• Metrics & Dashboard - Identified & tracked key project metrics, prepared custom dashboard for global stakeholders, estimated monthly efforts, budget, resource & risk status and forecasting for review meetings
• Global Resource Planning - Team structure, capability planning, skill alignment, training requirements & deployment location
• Presales & Marketing Support - Played instrumental role in new deal acquisition, solution approach and proposal response related to Drug Safety and Regulatory practices. Developed numerous presentations, meetings, workshops with existing and prospective clients.

Confidential

PROJECT MANAGER

Responsibilities:

• Project Management - Workstream breakdown, project scheduling, resource planning, risk identification & mitigation, functional estimations, delivery management & release planning, client management including scope, expectation, escalation and issue management.
• New Services Launch - Extensive research to identify service offerings in mHealth and Accountable Healthcare Organizations (ACO) space.
• Product Owner - Spear-headed solution design and development of number of products including e-dental platform, patient registration, decision system for compound medicine, mHealth apps like ePrescription, patient discharge, reminder apps, medical device apps for disabled and more.
• Agile Methodology - User stories, sprint planning, storyboards, client demos, product backlog management
• Prototype Designing - Wireframe designing to create clickable prototypes using UI simulation tools
• Presales & Marketing Support - Website content development for Healthcare & Life Sciences services, case studies articulation, sales presentations, brochure content & presales artifacts development.

Confidential

BUSINESS ANALYST

Responsibilities:

• Practice Development - Part of the core team to start the Healthcare & Life Sciences vertical for IT solutions. Following were some of the key activities:
• Worked with top management, marketing and business development teams to develop organizational collateral including website content articulation, service ideology, case studies, service brochure, and assistance for Whitepaper authoring.
• Google Online Advertising/Campaigns and website search engine optimization(SEO)
• Designed and executed sales campaigns for lead generation.
• Business Analysis for New Healthcare Projects - Requirement gathering, workflow diagrams, UML diagrams, user stories, concept modules, business process diagrams, storyboards etc.
• Presales & Marketing - Contributed as domain expert for small, large (Fortune 500 companies) and government related winning proposals for numerous healthcare and life sciences prospects.