TECHNICAL PRODUCT & PROJECT MANAGER Resume

SUMMARY

Record - setting profit margins managing sizeable, cross-functional and geographically diverse technical project development teams in the design and launch of educational online, video, custom publications and mobile app solutions for the K-12 and Post-Secondary markets.
Exceptional ability to transform client/stakeholder requirements into concise functional requirements.
Effectively forge solid relationships with partners/clients/product owners and build consensus across multiple organizational levels.
Proven expertise in the application of multiple software development methodologies including agile, Kanban, SDLC and waterfall.
Detail-oriented, organized, inspirational leader, critical thinker, results driven and passionately creative.
Effective remote employee for over 8 years. Certified Scrum Product Owner.

PROFESSIONAL EXPERIENCE

Confidential

TECHNICAL PRODUCT & PROJECT MANAGER

Responsibilities:

Responsible for developing complete project plans, including technical specifications, implementation schedules, test plans and the coordination of resources across multiple departments.
Work closely with business stakeholders, software development, UI/UX and quality assurance teams to define and deliver the MVP.
Analyze product performance and benchmarks based on user engagement, satisfaction, traffic, and conversion to maximize KPI’s.
Perform training sessions across the United States and via webinars.
Anticipate industry and user trends, capability prioritization and tradeoffs, balancing business and user needs versus technical and capacity constraints.
Product owner responsibilities, including product backlog creation and maintenance, delivery prioritization, evolution and maintenance.
Extensive knowledge in Microsoft Office Suite, Team Foundation Server, Slack, Google Analytics, Jira and Basecamp.

LEAD TECHNICAL PROJECT MANAGER

Confidential

Responsibilities:

Created rigorous marketing and engineering requirements documents, including technical project plans, milestones, and acceptance criteria/test plans for various, large-scale development projects.
Managed the communication/dissemination of risk, delivery tracking and status throughout entire project lifecycle to stakeholders.
Authored functional requirements for the development team through collaboration with business development and product development partners.
Managed engineering and quality assurance personnel on multiple, simultaneous efforts, including overseas, outsourced teams.
Served as liaison between product development, C-level staff, business stakeholders, and clients.

Confidential

ACCOUNTS PAYABLE MANAGER

Responsibilities:

Revitalized monthly reporting and invoicing by streamlining company processes to ensure accuracy.
Pioneered recruitment process to develop a powerful team to support large contract requirements and provide elite customer service.
Devised standard operating procedures for customer support group while actively mentoring team throughout contract period.