Overview

An effective senior leader with 18 years' experience in the management and leadership of information technology organizations that focus on software product development and implementation. My experience in business, project management and software development allows me to be versatile and apply different perspectives to problems while managing communication, quality, cost, and timeline effectively. My prior experience as a senior director and division CIO has allowed me to develop skills in business, software product development, and operations, which I have leveraged for public and private organizations spanning many market verticals. These include the areas of healthcare Medicaid, CHIP, payer, revenue cycle, patient access, public safety, justice, corrections, supply chain management, procurement and finance. My business acumen can be applied to lead implementations, sales efforts, prepare capital development projects, as well as the development of comprehensive information technology strategy or RFP responses. I have experience and training in the effective management of both multi - site and offshore development environments.

Work History

IT Management Consultant / Director / Applications / Delivery

Confidential

Title: Director of Delivery

• Designed staffing plan by understanding client needs for software development resulting in gaining customer agreement on team roles and needs
• Designed recruitment plan to build 4 software development teams resulting in the timely hiring of 18 team members
• Executed construction plan to establish physical office for the new team resulting in on time opening of the facility
• Utilized PMI standards to establish program project management standards resulting in development of program standards around work planning, status reporting, project performance, metrics management, and communication
• Utilized Scrum best practices to establish 3 scrum teams resulting in teams that hit the ground running
• Established training plans to elevate performance of developers utilizing AngularJS, HTML5, CSS 3, Twitter bootstrap, .Net, and Java technologies
• Accountable for maintaining expenses and profit margin within company established goals
• Overall combination of efforts resulted in the increase in 4.5 million in revenue

Confidential

Title: Director of Information Technology

• Overall leader of application delivery organization responsible for the product development of a large enterprise healthcare system supporting both clinical as well as back office healthcare functions such as eligibility, enrollment and claims adjudication system in a hybrid technical environment J2E, .Net, IBM, Oracle . The application is deployed both to internal data center as well as the Microsoft Azure cloud.
• Accountable for overall delivery of 21 million dollar application development account, including projects, financial, and personnel
• Removed bottleneck in project starts by developing metrics to determine the number of projects an individual project manager could work on under normal working conditions resulting in a 2x increase in the number of projects the delivery team could manage without increasing the team size or expense profile.
• Reduced average project completion time by 33 by initiating more projects resulting in an increased time to market
• Removed bottleneck in resource assignment of 170 FTE through the development of enterprise resource planning resulting in a 20 improvement of resource utilization.
• Improved program portfolio performance by implementing best practices in weekly project cadence resulting in a reduction of delayed projects by 20
• Successfully managed on and offshore resources of 170 FTE comprised of several departments including project management, business analysis, application development, quality assurance, architecture and data base analysts
• Participated in weekly executive updates with key customer C level executives
• Proactively lead a cost savings initiative resulting in the savings of 2 million dollars 9 in annual savings through the implementation of detailed work force planning, and relocation of roles to consolidated locations where roles could be leveraged across multiple accounts or taken offshore

Title: Senior Program Director of Technology

Confidential

• Single point of accountability and division head of information technology, including enterprise architecture, project management, business analysis, application development, data management, quality assurance, data conversion, business intelligence and customer support for Public Safety Justice line of business, reporting directly to the CIO of local government services.
• Working with the division Vice President consolidated three acquired organizations into a single IT delivery team resulting in a 9 reduction in expenses without compromising customer commitments
• Led and executed initiative to evaluate offshoring opportunities resulting in a 1.5 million dollar annual savings 14 in labor expenses
• Within the first 90 days, reduced a communicated implementation delay to a state level government of 27 months to 11 months through implementing an iterative development strategy. Subsequently project was delivered on time.
• Led initiative to migrate all lower environments to private cloud resulting in a reduction of capital investment and increased operating flexibility and time to market
• Implemented critical to quality metrics with internal teams and vendors resulting in clear definition of done, and increased delivery timelines
• Led re-compete RFP strategy for large municipal client during severe pressure from competition resulting in re-award of 5 year contract
• Created configuration management strategy to reduce application deployment time saving 225k in expenses and improving development capacity by 12 weeks annually
• Implemented automated quality assurance strategy to improve quality assurance performance by 20
• Participated in the innovation council resulting in the development of mobile strategy and increased sales
• Operated support team responding to ITIL leveled issues for over 16,000 clients in North America.
• Spoke and presented in numerous RFP presentations
• Participated and developed in numerous RFP responses for state and local governments resulting in awarded contracts
• Met or exceeded all financial goals every year, resulting in President's club award

Title: Senior Systems Development Director / Director of Eastern Operations CHIP Programs

Reported to the Program Director of the Connexion program. Served as the Director of Software Development for our product and projects for state children's health care program CHIP . Application focused on Medicaid and Medicare enrollment, eligibility and claims processing. Introduced Agile development methodology to team improving time to market and customer quality. Manages process, resources, budgets, deliverables, and technical direction for internal product development and customer implementation projects. Led project management, engineering, analysis, and quality management with team size ranging from 7 to 30 staff members in a Java/ J2E / Oracle environment. Manages cross team deliverables with other ACS internal organizations such as data management and reporting. Mentors team leads and managers to further develop leadership qualities and managerial skills. Participates in proposal process as directed.

Confidential

Title: President

• Founder and Principal of software development and systems integration company. The company had two primary offerings.
• Business to Business Electronic Hub eHUB based upon existing standards of EDI and cXML that allowed procurement organizations to integrate punch-out, invoicing and catalog management into one managed platform that could be integrated into the customer's existing procurement application Customer software development. Managed the overall profit and loss of company and oversaw product development, software development, project management, sales and customer support. Grew business from startup to 2,000,000 in annual revenue within four years. Led the company's consulting, custom software development and business to business software integrations teams using Java and open source technologies such as Struts, Spring and Hibernate in a J2EE environment with Oracle, MS-SQL Server, Sybase, or MySql database management systems. Managed software development projects using a mix of Agile, RUP, extreme programming and PMP principals. Managed and developed projects from inception to implementation including timeline, budget, resources, vendor relationships, and technology selection. Projects ranged in size from one developer to a staff of twenty spread across departments, with budgets ranging 60,000 to 6.6 million. Provided technical oversight and direction to staff. Negotiated contracts with partners and suppliers. Responsible for hiring, training, and reviewing staff. Additionally assisted in sales presentations, and proposal writing. Assisted in the development of Java and J2EE related as time permits or situation dictates. The company was eventually sold.

Confidential

Implemented B2B cXML electronic hub to enable the organizations clinical purchasing to be integrated with lab suppliers such as VWR and Fisher Scientific.

Confidential

Lead the software development for ACS on their Mississippi Medicaid project. Lead development team to support existing software system, and lead development efforts of critical change requests. Responsible for work planning, technical architecture, technical design, and delivery of all development work in a J2EE environment. Project was delivered on time and on budget resulting a client referral for ACS.

Confidential

Provided project management and engineering for next generation court case management applications for Nashville Tennessee. Worked directly with division director for Justice Integration Services JIS to plan the project structure, team, budget, and technical strategies for multi year J2EE project. Formed initial project plan for multi year project with budget of 6.6 million and 9 team members for client. Trained in house project managers and business analysts to understand software development project lifecycle. Leads effort to dissect and estimate project phases to ensure a cost effective strategy while meeting project timelines. Assisted in the selection of an enterprise service bus ESB for the clients' web services platform. Provided architectural recommendations for service architecture SOA and presentation layer.

Confidential

Title: Senior MIS Consultant / Technical Lead

• Manager and technical lead for procurement and financial information systems development team. Managed and directed five-six Java developers in a J2EE environment, utilizing a Struts MVC framework, Apache open source tools, as well as Oracle application and database servers. Utilized extreme programming and UML methodologies, to assist the senior program manager in analysis, design, implementation, and testing of new and existing systems. Worked with the departments of Purchasing, Accounting, and Finance to determine requirements, changes, or enhancements that are necessary for each application. Assesses feasibility of each work request received from the customer, and plans the project schedules accordingly.
• Worked with the senior program managers and the director to mold the direction of the organization. Directed the training activities of all programming staff. Conducted interviews, and reviews, and assists in budgetary planning. Managed project schedules and deadlines for multiple projects, often times concurrently.
• Dedicated 75 of time to programming and technical direction, 25 to management and other activities.
• Highlighted experience includes:Designed and implemented and managed the following:
• Procurement system for Vanderbilt University and Medical Center. Reduced the cost of processing requisitions for goods by over 50 through the creation of the system. Designed B2B subsystem that enables Vanderbilt to shop for items offered by vendors in a real time format, utilizing cXML data exchange. Enabled the electronic notification of purchase orders via electronic fax, and XML data transmission.

Confidential

Title: Integrations Program Manager B2B / Senior Software Engineer

• Manager and one of two lead software engineers focusing primarily on the engineering and development of and supporting systems. Worked with the CIO to create the Product Development department in order to transfer primary responsibility from an outside company to in an internal development team. Designed, developed and executed plan for B2B integrations where SafeRent acted as both a buyer and a seller of services. Utilized Java, JavaScript, XML, PHP, Cold Fusion, Oracle and the design principles of UML to design, implement and test software projects.
• Highlighted experience includes:Designed and implemented the following:
• Interface subsystem of Reduced maintenance costs through re-engineering the system. The sub-system is a high volume transaction processing system, handling a variety of data exchange formats. Used ftp, tcpip, http, and https protocols in conjunction with XML to exchange data to/from customers, and vendors in a multi-threaded environment. Exchanged credit, credit card, residential evictions, and criminal search data to and from the interface.
• Evictions sub-system of Internal system to search a series of data repositories, using a predictive search algorithm, to locate potential prior evictions records for potential applicants.
• Designed, implemented, and managed the following:SafeRent Partnership Program. Creator of XML based, interface system where internal software acts as an external interface or web service to a third party application. Built on industry standard protocol, adapter, and delivery methods the system supports approximately 22 Partner relationships. Internal architecture and business layer designed using loose RUP methodology.
• Responsible for defining new, public, XML namespace to support the tenant screening definition for the partnership program.

Confidential

Title: Senior Software Engineer / Senior Consultant

• Worked as senior software engineer in an Agile environment as part of team of approximately 40 developers utilizing UML and Java to design and implement a variety of projects for clients. Acted a consultant for clients, including but not limited to: Oppenheimer Funds, Bluemountain.com, Frogmagic.com, CorrLogic, and Boulder Industries.
• Highlighted Experience includes
• Designed and implemented the following:Palm OS Java Conduits. Designed and implemented data transportation programs Conduits to transfer data from a Sybase or Oracle database to native programs on devices running the Palm OS . These conduits were initially developed to reduce the time and cost of contact management, but the re-useable design enabled several other processes to utilize the technology.
• Business transaction processing system for UML design, combined with a Java business layer, SilverStream application server, and an oracle database management system powered a medium volume transaction processing system that tied order and credit card processing into one system. The system was designed to enhance the user experience of the web site as well as reduce the occurrence of un-settled payments. Users could stop, start, and continue at their leisure at any step of the buying process.
• Project DBA for Oppenheimer funds. Supported approximately four projects as Sybase system 11-database administrator. Primary responsibility was performance tuning and enhancement of databases that supported the accounts receivable, and reconciliation processes.
• Technical development lead for CorrLogic. Utilized PowerBuilder, Sybase, Oracle, and MS SQL to develop jail management software. System handled all day to day processing of medium sized jail facilities, including but not limited to: wants and warrant checks, booking, sentence calculation, commissary and inmate release.

Confidential

Title: Staff Programmer Analyst

Supported Space and Naval Warfare Systems Center on the Atlass II project as a team lead and programmer. Atlass is a complete system replacement of their existing supply chain management system and empowers the U.S. Marine Corps to manage their supply chain and track the maintenance of equipment globally from a real time, deployable system.

Highlighted Experience includes

• Designed and implemented the following: Administration system: Gathered requirements, designed, implemented, and unit tested core architecture and administration sub-system. This included GUI interface written in PowerBuilder, table definitions, stored procedures, and triggers utilizing a Sybase 11 database management system for use throughout the entire application, with primary focus on the administrator portion of the application. Developed stored procedures and triggers for use in replication to move data from local facilities upstream to a data repository.
• Designed and developed a client driven interface for use with INTERMEC brand barcode scanners to enable receiving processes in the supply sub-system.

Overview

An effective senior leader with 18 years' experience in the management and leadership of information technology organizations that focus on software product development and implementation. My experience in business, project management and software development allows me to be versatile and apply different perspectives to problems while managing communication, quality, cost, and timeline effectively. My prior experience as a senior director and division CIO has allowed me to develop skills in business, software product development, and operations, which I have leveraged for public and private organizations spanning many market verticals. These include the areas of healthcare Medicaid, CHIP, payer, revenue cycle, patient access, public safety, justice, corrections, supply chain management, procurement and finance. My business acumen can be applied to lead implementations, sales efforts, prepare capital development projects, as well as the development of comprehensive information technology strategy or RFP responses. I have experience and training in the effective management of both multi-site and offshore development environments.

Work History

IT Management Consultant / Director / Applications / Delivery

Confidential

Title: Director of Delivery

• Designed staffing plan by understanding client needs for software development resulting in gaining customer agreement on team roles and needs
• Designed recruitment plan to build 4 software development teams resulting in the timely hiring of 18 team members
• Executed construction plan to establish physical office for the new team resulting in on time opening of the facility
• Utilized PMI standards to establish program project management standards resulting in development of program standards around work planning, status reporting, project performance, metrics management, and communication
• Utilized Scrum best practices to establish 3 scrum teams resulting in teams that hit the ground running
• Established training plans to elevate performance of developers utilizing AngularJS, HTML5, CSS 3, Twitter bootstrap, .Net, and Java technologies
• Accountable for maintaining expenses and profit margin within company established goals
• Overall combination of efforts resulted in the increase in 4.5 million in revenue

Confidential

Title: Director of Information Technology

• Overall leader of application delivery organization responsible for the product development of a large enterprise healthcare system supporting both clinical as well as back office healthcare functions such as eligibility, enrollment and claims adjudication system in a hybrid technical environment J2E, .Net, IBM, Oracle . The application is deployed both to internal data center as well as the Microsoft Azure cloud.
• Accountable for overall delivery of 21 million dollar application development account, including projects, financial, and personnel
• Removed bottleneck in project starts by developing metrics to determine the number of projects an individual project manager could work on under normal working conditions resulting in a 2x increase in the number of projects the delivery team could manage without increasing the team size or expense profile.
• Reduced average project completion time by 33 by initiating more projects resulting in an increased time to market
• Removed bottleneck in resource assignment of 170 FTE through the development of enterprise resource planning resulting in a 20 improvement of resource utilization.
• Improved program portfolio performance by implementing best practices in weekly project cadence resulting in a reduction of delayed projects by 20
• Successfully managed on and offshore resources of 170 FTE comprised of several departments including project management, business analysis, application development, quality assurance, architecture and data base analysts
• Participated in weekly executive updates with key customer C level executives
• Proactively lead a cost savings initiative resulting in the savings of 2 million dollars 9 in annual savings through the implementation of detailed work force planning, and relocation of roles to consolidated locations where roles could be leveraged across multiple accounts or taken offshore

Title: Senior Program Director of Technology

Confidential

• Single point of accountability and division head of information technology, including enterprise architecture, project management, business analysis, application development, data management, quality assurance, data conversion, business intelligence and customer support for Public Safety Justice line of business, reporting directly to the CIO of local government services.
• Working with the division Vice President consolidated three acquired organizations into a single IT delivery team resulting in a 9 reduction in expenses without compromising customer commitments
• Led and executed initiative to evaluate offshoring opportunities resulting in a 1.5 million dollar annual savings 14 in labor expenses
• Within the first 90 days, reduced a communicated implementation delay to a state level government of 27 months to 11 months through implementing an iterative development strategy. Subsequently project was delivered on time.
• Led initiative to migrate all lower environments to private cloud resulting in a reduction of capital investment and increased operating flexibility and time to market
• Implemented critical to quality metrics with internal teams and vendors resulting in clear definition of done, and increased delivery timelines
• Led re-compete RFP strategy for large municipal client during severe pressure from competition resulting in re-award of 5 year contract
• Created configuration management strategy to reduce application deployment time saving 225k in expenses and improving development capacity by 12 weeks annually
• Implemented automated quality assurance strategy to improve quality assurance performance by 20
• Participated in the innovation council resulting in the development of mobile strategy and increased sales
• Operated support team responding to ITIL leveled issues for over 16,000 clients in North America.
• Spoke and presented in numerous RFP presentations
• Participated and developed in numerous RFP responses for state and local governments resulting in awarded contracts
• Met or exceeded all financial goals every year, resulting in President's club award

Title: Senior Systems Development Director / Director of Eastern Operations CHIP Programs

Reported to the Program Director of the Connexion program. Served as the Director of Software Development for our product and projects for state children's health care program CHIP . Application focused on Medicaid and Medicare enrollment, eligibility and claims processing. Introduced Agile development methodology to team improving time to market and customer quality. Manages process, resources, budgets, deliverables, and technical direction for internal product development and customer implementation projects. Led project management, engineering, analysis, and quality management with team size ranging from 7 to 30 staff members in a Java/ J2E / Oracle environment. Manages cross team deliverables with other ACS internal organizations such as data management and reporting. Mentors team leads and managers to further develop leadership qualities and managerial skills. Participates in proposal process as directed.

Confidential

Title: President

• Founder and Principal of software development and systems integration company. The company had two primary offerings.
• Business to Business Electronic Hub eHUB based upon existing standards of EDI and cXML that allowed procurement organizations to integrate punch-out, invoicing and catalog management into one managed platform that could be integrated into the customer's existing procurement application Customer software development. Managed the overall profit and loss of company and oversaw product development, software development, project management, sales and customer support. Grew business from startup to 2,000,000 in annual revenue within four years. Led the company's consulting, custom software development and business to business software integrations teams using Java and open source technologies such as Struts, Spring and Hibernate in a J2EE environment with Oracle, MS-SQL Server, Sybase, or MySql database management systems. Managed software development projects using a mix of Agile, RUP, extreme programming and PMP principals. Managed and developed projects from inception to implementation including timeline, budget, resources, vendor relationships, and technology selection. Projects ranged in size from one developer to a staff of twenty spread across departments, with budgets ranging 60,000 to 6.6 million. Provided technical oversight and direction to staff. Negotiated contracts with partners and suppliers. Responsible for hiring, training, and reviewing staff. Additionally assisted in sales presentations, and proposal writing. Assisted in the development of Java and J2EE related as time permits or situation dictates. The company was eventually sold.

Confidential

Implemented B2B cXML electronic hub to enable the organizations clinical purchasing to be integrated with lab suppliers such as VWR and Fisher Scientific.

Confidential

Lead the software development for ACS on their Mississippi Medicaid project. Lead development team to support existing software system, and lead development efforts of critical change requests. Responsible for work planning, technical architecture, technical design, and delivery of all development work in a J2EE environment. Project was delivered on time and on budget resulting a client referral for ACS.

Confidential

Provided project management and engineering for next generation court case management applications for Nashville Tennessee. Worked directly with division director for Justice Integration Services JIS to plan the project structure, team, budget, and technical strategies for multi year J2EE project. Formed initial project plan for multi year project with budget of 6.6 million and 9 team members for client. Trained in house project managers and business analysts to understand software development project lifecycle. Leads effort to dissect and estimate project phases to ensure a cost effective strategy while meeting project timelines. Assisted in the selection of an enterprise service bus ESB for the clients' web services platform. Provided architectural recommendations for service architecture SOA and presentation layer.

Confidential

Title: Senior MIS Consultant / Technical Lead

• Manager and technical lead for procurement and financial information systems development team. Managed and directed five-six Java developers in a J2EE environment, utilizing a Struts MVC framework, Apache open source tools, as well as Oracle application and database servers. Utilized extreme programming and UML methodologies, to assist the senior program manager in analysis, design, implementation, and testing of new and existing systems. Worked with the departments of Purchasing, Accounting, and Finance to determine requirements, changes, or enhancements that are necessary for each application. Assesses feasibility of each work request received from the customer, and plans the project schedules accordingly.
• Worked with the senior program managers and the director to mold the direction of the organization. Directed the training activities of all programming staff. Conducted interviews, and reviews, and assists in budgetary planning. Managed project schedules and deadlines for multiple projects, often times concurrently.
• Dedicated 75 of time to programming and technical direction, 25 to management and other activities.
• Highlighted experience includes:
• Designed and implemented and managed the following:
• Procurement system for Vanderbilt University and Medical Center. Reduced the cost of processing requisitions for goods by over 50 through the creation of the system. Designed B2B subsystem that enables Vanderbilt to shop for items offered by vendors in a real time format, utilizing cXML data exchange. Enabled the electronic notification of purchase orders via electronic fax, and XML data transmission.

Confidential

Title: Integrations Program Manager B2B / Senior Software Engineer

• Manager and one of two lead software engineers focusing primarily on the engineering and development of and supporting systems. Worked with the CIO to create the Product Development department in order to transfer primary responsibility from an outside company to in an internal development team. Designed, developed and executed plan for B2B integrations where SafeRent acted as both a buyer and a seller of services. Utilized Java, JavaScript, XML, PHP, Cold Fusion, Oracle and the design principles of UML to design, implement and test software projects.
• Designed and implemented the following:Interface subsystem of Reduced maintenance costs through re-engineering the system. The sub-system is a high volume transaction processing system, handling a variety of data exchange formats. Used ftp, tcpip, http, and https protocols in conjunction with XML to exchange data to/from customers, and vendors in a multi-threaded environment. Exchanged credit, credit card, residential evictions, and criminal search data to and from the interface.
• Evictions sub-system of Internal system to search a series of data repositories, using a predictive search algorithm, to locate potential prior evictions records for potential applicants.
• Designed, implemented, and managed the following:SafeRent Partnership Program. Creator of XML based, interface system where internal software acts as an external interface or web service to a third party application. Built on industry standard protocol, adapter, and delivery methods the system supports approximately 22 Partner relationships. Internal architecture and business layer designed using loose RUP methodology.
• Responsible for defining new, public, XML namespace to support the tenant screening definition for the partnership program.

Confidential

Title: Senior Software Engineer / Senior Consultant

• Worked as senior software engineer in an Agile environment as part of team of approximately 40 developers utilizing UML and Java to design and implement a variety of projects for clients. Acted a consultant for clients, including but not limited to: Oppenheimer Funds, Bluemountain.com, Frogmagic.com, CorrLogic, and Boulder Industries.
• Highlighted Experience includes
• Designed and implemented the following:Palm OS Java Conduits. Designed and implemented data transportation programs Conduits to transfer data from a Sybase or Oracle database to native programs on devices running the Palm OS . These conduits were initially developed to reduce the time and cost of contact management, but the re-useable design enabled several other processes to utilize the technology.
• Business transaction processing system for UML design, combined with a Java business layer, SilverStream application server, and an oracle database management system powered a medium volume transaction processing system that tied order and credit card processing into one system. The system was designed to enhance the user experience of the web site as well as reduce the occurrence of un-settled payments. Users could stop, start, and continue at their leisure at any step of the buying process.
• Project DBA for Oppenheimer funds. Supported approximately four projects as Sybase system 11-database administrator. Primary responsibility was performance tuning and enhancement of databases that supported the accounts receivable, and reconciliation processes.
• Technical development lead for CorrLogic. Utilized PowerBuilder, Sybase, Oracle, and MS SQL to develop jail management software. System handled all day to day processing of medium sized jail facilities, including but not limited to: wants and warrant checks, booking, sentence calculation, commissary and inmate release.

Confidential

Title: Staff Programmer Analyst

• Supported Space and Naval Warfare Systems Center on the Atlass II project as a team lead and programmer. Atlass is a complete system replacement of their existing supply chain management system and empowers the U.S. Marine Corps to manage their supply chain and track the maintenance of equipment globally from a real time, deployable system.
• Highlighted Experience includes
• Designed and implemented the following:Administration system: Gathered requirements, designed, implemented, and unit tested core architecture and administration sub-system. This included GUI interface written in PowerBuilder, table definitions, stored procedures, and triggers utilizing a Sybase 11 database management system for use throughout the entire application, with primary focus on the administrator portion of the application. Developed stored procedures and triggers for use in replication to move data from local facilities upstream to a data repository.
• Designed and developed a client driven interface for use with INTERMEC brand barcode scanners to enable receiving processes in the supply sub-system.