Summary

• Software Development, Database Specialist, Project Management, Team Leadership / Motivation, Scrum Master, ITIL Expert Experience, IT Strategy, IT Infrastructure / Design, IT Deployment / Migrations, IT Security Design / Deployment / Management, Defect Management, Customer Support, eCommerce Web Design, Data Warehousing, Needs Assessment, Process Improvement, Enterprise Solutions, Hosted Solutions, Operating Systems Solutions Development, Telematics Solutions, Embedded Solutions Development.
• Extensive experience in both the Widows and Unix environments

PROFESSIONAL EXPERIENCE

Confidential

IT Analyst

• Act as a key IT consulting resource to guide, advise, propose and provide IT technology solutions to stakeholders helping them to improve their business process, to be more effective, efficient and profitable. Also assisted stakeholders in identifying new business opportunities by being enrolled in their organization's teams to help develop IT strategies for these new opportunities:
• Provided IT consulting services focused on both strategy and implementation. Extensive hands on experience in programming in addition to architecture and management.
• Consulted in multiple market sectors involving Telematics Device Interfaces, GeoTab Service and Reporting, Medical EMR/PM sectors, Call Centers and 24x7 Operations, eCommerce, Hospitality technology services, Legal IT services, Social Networking Internet Dating website development.
• Lead and established SDLC processes for teams and service companies that had non-existent methods trained teams and took the lead on tools, processes and checkpoints within the organizations to increase reliability and stability of IT products and solutions.
• Provided service and support for Telematics device monitoring and reporting service through a GeoTab service infrastructure.
• Developed an eCommerce architecture and design solution to fit client's business model. Worked with the Magento eCommerce engine and integrating the eCommerce platform into different back office / ERP solutions. Completed work to customize the Magento object oriented framework to add new features.
• Worked with business stakeholders to designed, propose and implement internet branding solutions which involved internet advertising, search engine optimization, and business strategies.
• Designed, installed and supported internal and hosted IT services.
• Proposed and implemented DR and BCP IT strategies.
• Managed and performed customer support services on an as needed basis.
• Provided service calls and related support to clients on a 24x7 basis.
• Provided IT system administration, security management and support for all internal and hosted solutions.
• Provided ongoing service call support working with company employees, customers, ISPs, Telco's, facilities management, IT security.

Confidential

Project Manager Solution Architect

• Act as lead software architect, scrum master, deployment and IT hosting and colocation manager, customer support manager, direct a full product lifecycle and development activities of up to 40 local and offshore developers, IT and customer support staff to create an ONC certified / enterprise level EMR / PM SaaS model solution owning full ITIL process. Define strategic and architectural direction across multiple business functions including marketing, testing, sales, and customer support. Create IT development and infrastructure to support long-term vision including hiring and mentoring a local team of 8.
• Developed and successfully executed strategic product roadmap in collaboration with board of investors.
• Revitalized failing project developed and brought to market ONC Certified EMR/PM solution in less than 15 months.
• Achieved ONC certification for EMR/PM solution, prepared for ONC-ATCB audit with the Drummond Group and ensured compliance.
• Architected, deployed and supported an enterprise level retail hosted version of a live EMR / PM product offered nationwide.
• Worked with the latest and most cost effective technology solutions. This included IIS solutions utilizing MSSQL, mySQL .Net, WCF, WPF, One Click solutions. Deployed a combined Wintel / Unix SaaS solution on hosted servers that were utilizing backup and replication methodologies as part of BCP / DR plans.
• As part of a cost effective staffing strategy, personally provided IT system administration, security management and support for all internal and hosted solutions at the company.

Confidential

Project Manager Solution Architect

• Reversed stalling projects and provided expertise in system architecture, project management, software process management, security design, implementation, auditing, reporting, scrum master, IT deployment management and support for staging and retail systems which were deployed as an enterprise solution used by banking FFIEC compliance , financial Sarbanes-Oxley compliance and large corporate customers nationwide. Managed an offshore team of 20 in design, development, and deployment. Established an SDLC process optimizing existing resources and enhanced process through new tools and techniques.
• Introduced quality assurance process, tracking solutions ensuring high quality prior to production and improved customer satisfaction.
• Improved communication between development and customer support team to develop needs-focused solutions and services. Coordinated efforts between software and business development, architecture review board, customer support, IT hosting, and deployment organizations.
• Maximized productivity by implementing sandbox environment for concurrent projects. Facilitated easier delivery and better quality overall as part of the design, development, testing, deployment and support of multiple components comprising Perimeter's enterprise portal solution.
• Effectively managed IT infrastructure setup, deployment and support for live / retail systems. Extensive work in both Wintel and Unix.
• Provided highly versatile technology consultation by being able to work with varying technologies including Windows, Linux OS environments, Apache, IIS, Tomcat, MSSQL, MySQL, Oracle, Java, C , php, LDAP, Active Directory. Deployed a cloud solution on internal servers abiding by company's BCP/DR plans.

Confidential

Software Architect Database Analyst Project Manager

• Led major software development projects and implementations while providing IT operations support for customer / client help desk issues, workstation/server installation, data backup configuration and management, and technical compliance. Leveraged Wintel Microsoft based technologies during development which included Microsoft SQL, VBScript, ASP, Visual C, .NET. Provided system administration and created disaster recovery plan for the IT department and contributed to business continuity plan.
• Architected a centralized, master intranet for entire company that housed marketing collateral, company newsletters, human resource information and forms, business continuity information, security management, Sarbanes-Oxley compliance and disaster recovery planning.
• Led a 2-month, 20K/year process and created an improved process that compiled critical electronic documents for finance reps reducing to a 1-day, 900/year process.
• Elevated efficiency with custom distribution system that automated client account information and generated automated alerts for action items. Enabled 1 staff member to complete work that had previously required team of 3.
• Assisted business owners in providing insightful technology assessments by leading and evaluating a CRM implementation within the company. As part of a smooth migration roadmap, implemented internal tools to supplement CRM capabilities in the interim.

Confidential

Software Architect Product Manager

• Led software development projects and implementations while investigating and selecting technologies to utilize and integrate. Also provided IT operations support for help desk issues, hosting service provider selection and deployments. Leveraged Wintel Microsoft, IBM, Citrix based technologies. Architecture, design and development efforts included Microsoft SQL, IBM DB2, Websphere, VBScript, ASP, Visual C, .NET.
• Provided a highly versatile and cost effective SaaS solutions for the company by architecting a cloud based solution which integrated multiple technology solutions together help desk, customer support tools, online support solutions . This included integrating Microsoft, IBM and Linux hosting and database solutions.
• Created and deployed a development and production environment to integrate multiple sources of products and services into a single build and environment. This effective deployment environment utilized tools such as StarTeam version control and defect management system.

Confidential

CTO IT Director Senior Architect

• Rapidly promoted to undertake responsibility for technology operations as well as software development for web-based, interactive gaming environment. Managed ongoing enhancements to existing products while diversifying product line based on market needs including hand held devices, casino cruise ships, and lottery systems. Controlled department budget, performed financial planning, and assisted in developing standardized financial reporting process. Hired and trained development and test teams. Architecture design and development efforts:
• Secured board approval for a business roadmap to recover a failed project and correct technology while maintaining existing customer relationships and contracts.
• Re-architected online casino product and created fully functional Wintel, internet based, high transaction, secured and certified solution in less than 2 years. Expanded enterprise product line with online Bingo and Lottery system and a Sports Betting solution for Australian, Asian, and South African regions.
• Successfully developed and maintained relationships and explained our technology with future clients e.g. Star Cruises, Sun Cruises, Sports Toto, Canadian Lottery
• Improved accuracy and reporting of credit card processing system and enabled functionality with global credit card processors.
• Created an effective company SDLC process by defining a build, integration, and installation processes for all software components.
• Successfully passed Australian Casino Gaming Authority audit, allowing operations for online casino.
• Additional work experience with Analyst International Corporation as a Senior Consultant for major clients including IBM, Motorola, Cyberguard IT Security and Interaxx Television Network, Inc. Established a professional foundation in programming with IBM and Microsoft.
• Further details available upon request.

TECHNOLOGY PORTFOLIO

• Software: Magento eCommerce engine framework, Microsoft SQL, mySQL, Oracle, IBM DB2, btrieve, Microsoft Access, php, Ruby on Rails, SOAP, XML, Microsoft ASP / VBScript, Microsoft .NET, WPF, WCF, JAVA, JavaScript, Microsoft ISAPI, perl, rexx, dos batch, ant, cgi, html, C , C , C, Visual Basic, InstallShield, OS/9, WindRiver, Assembler x86 and PowerPC , Visual Basic, BASIC, SmallTalk, COBOL, FORTRAN, LISP, PASCAL, APL
• Hardware: Firewall setup/configuration, Router/LAN setup/configuration, SAN hardware, PCI, EISA, ISA, VLB, MCA Bus PC Machines, Intel and Motorola CPU based systems, IBM PC Japanese , IBM Servers, IBM Series/1
• OS: Unix and Linux distros Ubuntu, Fedora, CentOS, Red Hat, Madriva , Windows Vista, Windows XP, Windows 2000, Windows Server 2003, Windows NT, Windows, Windows CE, OS/9 DAVID RTOS, OS/2, DOS, VM/CMS