Project Manager Resume Profile
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SUMMARY
Intuitive, honest, hard-working and analytical, I am a problem solver and I seek an opportunity to grow in the area of overall business management and strategy. I am looking to join a team where I can have a direct impact on company revenues while continuing focus on efficiency.
EXPERIENCE
Confidential
Project Manager
Lead teams in data and process integration into parent company for Customer Master, Item Master, Order Management, Service Contracts, and Professional Services.
Confidential
Business Analyst
- Managed Releases for an internal web application, implementing processes that in two releases 3 months , achieved application stability and shortened release cycles in half with just as much content.
- Identified and defined system problems or enhancements, in a new Oracle, Siebel and Fusion Middleware ERP, CRM and Middleware Interfaces implementation.
- Gained stability in the middleware interface and achieved 99 data integrity within Customer Master and Install Base data within 4 months of go-live.
- Gathered and interpreted end user needs, translating those requirements for the technical resources or in some cases building reports myself to attain proper data for various business units enabling them to track to and achieve their targeted business results.
- Managed fixes and enhancements through outsourced IT support, gaining buy in from stakeholders, ensuring complete and accurate requirements, reviewing designs, testing and lining up end users to test the changes to ensure quality without breaking existing functionality.
Confidential
World Wide Sales Operations Leader
- Lead the world wide Sales Operations teams
- Redesigned the World Wide Sales Management Meetings and Sales Performance Reporting methods in order to streamline meetings while effectively highlighting sales organization weaknesses in order to engage executives in advance of potential shortfalls.
- Learned Oracle Business Intelligence OBIEE reporting upon starting the Sales Ops role in '08 by reverse engineering consultant-delivered reports.
- Developed needed executive and operational level reports for the next 4 years for Marketing, Sales and ad-hoc analysis.
- Rolled out Siebel CRM education for all 4 geographical business units Europe, Americas, Japan, Asia Pacific .
- Performed intensive sales pipeline analysis
- Developed an accurate and comprehensive Forecast model and Ideal Pipeline model.
- Created metrics reports for business analysis: cycle time, open and close rate, rollover rollout .
- Instituted Take Action reports for the field sales reps and management, which improved data quality and assisted in more accurate metrics reporting.
Confidential
Project Manager, Team Lead
- Lead multi-national test teams - providing project management, leadership, product and test education.
- Managed 3 test groups Boulder, Romania, Japan on two of three flagship software products, with each having 3 more releases per year.
- Achieved 100 on-time test exit by producing accurate test estimates and by working with development project managers on phased approaches for incremental function delivery in the overall schedule, assigning resources as appropriate in order to mitigate back-end schedule compression.
- Improved the relationship between test and development by producing project documents such as communication plans and test plans, effectively managing my teams on three continents.
- Implemented a defect template for all testers on the project, including remote groups in Romania and Japan, which reduced churn saved time while maintaining a better report with development.
- Chaired defect screen team meetings, attended by project managers and senior engineers.
- Reduced time to screen a defect from 5 minutes to 2 minutes by changing our screening process.
- Drove creation of custom automation tools.
- Successfully used the Agile iterative development model for a custom Test Tool.
- Innovated the idea and authored the requirements for a test tool intended for 4 different products.
- Software Test Engineer
- Mentored summer interns - providing guidance, product education and prioritization and organizational skills.
- Developed Function, System and Regression Test Designs and Test Cases manual and automated .
- Executed tests on Windows, AIX, zOS, MAC OSX and Linux for Function and System Test.
- Managed and maintained 30 PCs and two Mac systems.
- Developed automation for Windows machine setup, saving 300 hours during test cycles over a 3 year period.
- Instituted testing of marketing requirements and high level designs.
- Influenced design changes to new functions, increasing usability and decreasing scope creep.
