SUMMARY

• Talented HR/Payroll/Benefits/Absence Mgmt. consultant and Project Leader, background includes Human Resources suite, Client Services and Business Systems Implementation. Adept at guiding organizations through process improvement, developing and executing targeted business strategies, and maximizing operational and financial performance. Proven supervisory and performance management skills, as well as customer service-oriented approach to daily operations.
• HR, Personnel, Absence Mgmt, Payroll, Benefits, BSI, Employee/Manager Self service
• SDLC Project Management Risk Management
• Client Industry experiences:
• K-12 Healthcare Retail Government Public Sector

Confidential Confidential

Lead/Senior HR Consultant

• Mid-sized Healthcare system located in Southeast
• Project description: Infor/Lawson HR, PR, LTM, Absence mgmt., GHR, ESS software implementation
• Lead HR consultant for Lawson HR, Benefits, Payroll, Global HR and ESS implementation.
• Co-lead for PR, Absence management, Benefits, Kronos and BSwift implementation
• Conduct Training classes for HR Structure, Personnel, Global HR, Compensation, Performance Mgmt., Goal and Payroll
• Create conference room pilot scripts for HR Structure, Global HR, Payroll, Personnel and ESS
• Currently working with the client through all phases of the implementation to include but not limited to as is assessments, to be design documents, class room training, conference room pilot, parallel testing, user acceptance, production build and Go live activation.
• Technical Environment: 10.0.5 Infor/Lawson HR Applications 10.0.2 LTM

Confidential Confidential

Project description: Lawson 9.1 HR suite and LTM Business assessment

• Submitted recommend timelines to execute solutions where appropriate
• Created a detail document highlighting issues and concerns and recommended mitigation actions categorized as: nice to haves, quick wins, focused improvements and strategic initiatives
• Reviewed client tools currently in place i.e. payroll processing schedules, client training documentation, performance management approach, BSI set up, affordable care steps etc.
• Analyzed and compared the Lawson configuration with current and future Lawson offerings as well as highlighted the many items the client is doing well.
• Conducted interviews with key personnel to gather details around current Lawson configuration for the full HR suite to include Lawson Talent management
• Follow up consulting based on findings and recommendations

Confidential Confidential

Project description: Lawson 9.1 HR suite project implementation

Provide implementation support for Absence Management, HR, PR and Garnishment set up, Cut over and Go live support as well as Post Go live support.

• Create project documentation for end user training, provide processing schedule for HR and Payroll departments.
• Special task as assigned - Payroll to GL reconciliations documentation, BSI set up
• Provide Application setup and design, system analysis, report design expertise
• Utilize knowledge/experience and problem solving skills to creatively resolve complex issues and choose the best course of action, communicate best practice recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues.

Confidential Confidential

• Client implemented a new Absence management project related to LOA and Linked plans based on unique rules.
• Gathered LP and Linked requirements and rules
• Created and conducted testing scenarios and developed documentation to include set up steps, testing and troubleshooting solutions
• Conducted client review meetings
• Provided ad hoc trouble shooting assistance as requested while client executed full payroll runs to test Absence Mgmt solutions and other MSP upgrade testing

Project Manager

Confidential Confidential

• ERP Team member
• Demo script creation for full HR suite as well as security and business intelligence for RFP responses
• Gather and understand client Business requirements
• Examine existing interfaces and conversion requirements for the new ERP system
• Assigned the role of client representative for the vendor selection process due to client's full work load
• Create MS Project plan for ERP implementation
• Coordinate Data Field analysis for clean up and conversion comparing Great Plains Supply Chain to Lawson as well as Ceridian HR/PR/BN fields to Infor/Lawson HR/PR/BN fields
• ICD-10 Training, Testing and Technical design team member
• Analyze and assign ICD-10 training paths to client employees based on job code and position
• Analyze and create project plan task from vendor release notes 85 vendor and 1000 release note pages to review
• Analyze and create training spreadsheet of ICD-10 upgrade changes for systems and software
• Understand how to leverage the Learning Management system Healthstream and ICD-10 training for 4000 employees to include physicians, clinicians, coders, general population etc

Confidential Confidential

PM/Senior HR/PR/BN Consultant /Team lead

Project Manager

• Manage PeopleSoft 9.0 application installation and staff
• Manage Project plan and maintain project issue log
• Conduct client check in meetings
• Participate in Executive update meetings
• Prepare daily status update report
• Conduct application validation testing prior to releasing software to client
• Manage Post go live support as needed

Confidential Confidential

Lead PR Consultant

• Client is migrating 16 physician divisions with support personnel into existing Lawson 9.x set up
• Provide Absence management Linked plans solution to connect prior PTO balances to new PTO balance
• Create documentation for new Absence management plans
• Create Division migration steps into existing Lawson company to include maintenance steps
• Conduct Advance training sessions as defined by client
• Partner with Finance to ensure the GL accounting units and accounts are posting appropriately
• Troubleshoot issues as defined by client
• Conduct software set up review and submit recommendations for change

Confidential Confidential

Project Manager

Project description: Create new company structure within existing Lawson 9.x infrastructure to accommodate a separate for profit corporate entity.

• Conduct Project Kick off
• Conduct Steering committee meetings
• Create client status reports
• Manage consultant staff and ensure project deliverables are accepted by client
• Complete all project documents to include Project plan and Executive status reports,
• Provide back up support to HR/PR consultant as needed
• Manage Post go live support as needed

Confidential Confidential

Team Lead/Senior HR/PR/BN Consultant

• Large Healthcare client 7000 employees
• Client implemented a new Absence management 9.x program to be rolled out at the beginning of the new tax year.
• Mange multiple design constraints i.e. new plan entry rules, new accumulation rules, rules based on days loss between new and old plans etc,
• Created detailed documentation of provided solution
• Provide a solution that was fully automated no customs solutions needed
• Conduct Executive review meetings
• Client quote This design is genius

Confidential Confidential

Senior HCM Consultant

• Project description: Lawson 9.1 HR suite to include LTM
• Provide implementation support for S3 payroll testing and set up validation
• Trouble shoot LTM data into S3 for missed fields not included in interface
• Create project documentation for end user training, provide end user and go live support.
• Provide adhoc support for special task as assigned i.e. custom payroll validation process using Access database- legacy payroll to Lawson payroll.
• Provide Application setup and design, system analysis, report design, conversion and interface mapping consulting.
• Utilize knowledge/experience and problem solving skills to creatively resolve complex issues and choose the best course of action, communicate best practice recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues.
• Business/Process Flow development
• Detailed requirement documentation and training documents.

Confidential Confidential

Project Manager

• Direct project resources and task detail for client implementations of Lawson proprietary software, including 20 U.S. and 5 offshore personnel. Design internal training curricula.
• Develop and oversee project budgets of 2.5 million-plus each. Track capital/operational expenditures and projects' Accounts Receivable. Reputation for stringent budget management and ability to keep projects below budget known for timely billing.
• Cultivate client relationships, including executive-level meetings and workshops. In recent quality audits, achieved highest scores in company history: 4.8 rating of 5 possible totals.
• Exceed quota by more than 20 for every project 70 billable for each project quarter . Continually awarded bonus for exceeding mandatory billable hours. Awarded Top Performer in 2005.
• Co-managed client beta testing for new future-contracts product to facilitate school systems' handling of multi-month teacher contracts. Product to go live by winter 2010.
• Conduct clients' business needs gap analysis sessions. Translate client requests into requirements for application specifications appropriate to project. Create statements of work, scope outlines, charters, risk plans and risk mitigation, among other standard project documents.
• Develop, manage and track full project and milestone schedules, mapping dates/resources to tasks.

Client Services Manager

• Collaborated with internal/external stakeholders, e.g., Technical Consultants and Business Development Managers. Developed profitable, reference-able client relationships.
• Provided staffing and payroll management. Oversaw team of consultants monitored consultant skills.
• Managed multiple clients, project resources, task detail and issues resolution for implementations. Projects delivered on time, and within budget.
• Leveraged Microsoft Project to: create overall plan, budget format, and executive status reports and assign project status. Devised and tracked milestone schedules, mapping dates and task resources.

Confidential Confidential

Senior Human Resources Consultant

• Lead Lawson software implementation from HR/PA/PR/BN perspective.
• Liaised with client project team to understand client requirements, develop software design and understand gaps, conduct prototype testing, system and unit testing and final project rollout
• End-user training
• Post go live support

Confidential Confidential

Senior Human Resources Consultant

• Work with clients' user communities to identify business processes. Conducted brainstorming, gap analysis and issue resolution sessions to understand user needs.
• Served as Lead HR consultant on Lawson software implementations for all verticals.
• Analyzed and defined functional requirements, coordinated script development, performed project team training, and developed training materials
• Conduct conference room pilot and full life cycle software activities
• System and Unit testing and validation
• Go live and Post go live support

Confidential Confidential

Corporate Payroll Manager

• Spearheaded U.S./international payroll and garnishments via PeopleSoft for up to 10,000 employees.
• Managed eight Payroll Analysts, including career path development.
• Balanced quarterly taxes and payroll accounts, encompassing employee deductions, taxes and benefits. Responsible for W-2s issuance and corrections as needed.

Payroll Team Lead, PeopleSoft Implementation

• Oversaw internal transition from ADP to PeopleSoft:
• Identified user business processes needs and functional requirements for payroll module.
• Conducted gap analysis and issue resolution sessions.
• Designed and developed scenarios, coordinated script development for conference room pilot, performed project team training, and developed training materials
• Collaborated with Payroll department to implement, test and train Analyst on PeopleSoft.
• Transitioned to Corporate Payroll Manager after implementation completion.

Confidential Confidential

Payroll Manager

• U.S./International payroll and garnishments via Ceridian for up to 5,000 employees.
• Managed the payroll migration from ADP to Ceridian
• Managed 2 Payroll Analysts, including career path development.
• Balanced quarterly taxes and payroll accounts, encompassing employee deductions, taxes and benefits. Responsible for W-2s issuance and corrections as needed.

Confidential Confidential

Payroll Supervisor, Management Consultant Division

• Performed bank reconciliation and balancing for 166 Payroll corporate accounts, totaling 78 million.
• Managed quarterly taxes and payroll including benefits/deductions/W-2s for 3000-plus employees.
• Supervised team of six Payroll Analysts, team building and motivation