Experience Summary

• PMP certified project manager with 14 years of experience in system implementation project.
• Experience in planning, design and recommend business processes t improve and support business functionalities.
• Manage project schedule, cost and budgeting and update project stakeholders on periodic basis, resource utilization, project planning and Involve in risk management and risk control activities.
• Managed project activities in collaboration with vendor management, IT management, infrastructure management and IT PMO.
• Coordinate with cross functional team members t meet deadlines, budgets, and client demand
• Strong experience in financial accounting, cost accounting, CAPM, beta of firm.
• Experience in managing multiple complex projects concurrently.
• Experience preparing, gathering documents and researching data, using databases, files, spreadsheets, for reporting purpose.
• Strong knowledge in data warehouse and BI, Adhoc queries, SQL, reporting.
• Experience in effective results delivery, team building, and the ability t stay current with relevant technology and innovation for various managed services contract projects.
• Experience in SDLC methodology both in waterfall model and agile methodology.
• Demonstrate strong ethics, influence and negotiation skills, leadership, interpersonal skills, and the ability t effectively manage stress and engage in continuous learning.

Area of Expertise

Competency Strength

• Program and Project Management in Software Development, Maintenance and Support
• Deliver large scale IT project management up t 5 million revenue spanned across 3 years.
• Develop Strategic Account Expansion plans, Proposal and solution presentations
• Management of the onsite-offshore global delivery model
• Work with Architect, development team, users and management t deliver project successfully.
• Technical background in multi-language programming and design with project coordination, determination of scope and priority, implementation and training/development of IT staff
• Proficient in time-management with ability t implement projects on aggressive schedule and within budget
• Experience in handling multiple projects concurrently.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Day t day project management activities
• Good understanding of enterprise applications area with exposure in handling Reporting projects.
• Excellent client management skills escalation management, program reporting and schedule management
• Quality assurance and risk management

Technical Strength

• Strong Programming Knowledge in COBOL, JCL, JSON, SQL Server, ESB
• Strong database knowledge in DB2, SQL Server, MS Access, Oracle 10g
• Automated testing knowledge using Rational Robot, Load Runner
• Tools Other Utilities: IBM Worklight, Microsoft Project, Quality center, Clarity, Microsoft Office

Professional Experience

Confidential

Position: Project Manager

As part of DTE energy's reliability department, the goal is quicker power restoration and reliability. This includes implementation of Order dispatch system In-service and implementation of ESRI application Ge Special software . Other initiatives I lead include connecting OMS data systems with visualization there by indicating fault details. All the above initiatives helped DTE in better outage analysis and quicker power restoration. Managed Implementation of mobile application through IBM worklight in substation business unit t automate their timekeeping process

Responsibility

• Implement ESRI upgrade from 9.3 t 10.2 with project cost of 375000 spanned across 2 years.
• Implement GIS Visualization ge special project s provide real time details on outage, trucks, AMI meter alarms and interrogation reads there by providing visual details on power outage and crew details. This helped in better crew dispatch and quicker power restoration.
• Actively Manage and maintain overall control of the project schedule, milestones and delivery of all expected deliverables
• Serve as the conduit between the immediate project team and the extended project team for project risks, tasks and schedule
• Clearly communicate the overall status and progress of the project including scope, schedule and budget t project stakeholders, management and established governance groups
• Create and manage project budgets, actuals, forecasts and variances validate estimates t completion
• Manage third-party/vendor relationships and associated project dependencies
• Understand and manage intra- and inter- project dependencies
• Proactively identify project risks and mitigate, resolve or escalate appropriately
• Show accountability for the delivery of the project and ownership of actions and issues
• Coordinate movement of code between developments, QA, Client Test and production environments and all related planning, resourcing and scheduling activities.
• Conduct gate review at every stage of project.

Confidential

Position: Project Manager

The Occupational health and safety information system OHSIM application is currently used in the Americas t administer medical records and conduct incident investigations. It als includes a data and epidemiological analysis module. This goal of the project is t expand the use of the OHSIM application t the Ford Asia Pacific FAP region such as Ford plants located in India, Thailand, China and Taiwan. The project costs 3.5 million with project duration of 4 years.

Responsibility

• Gather business requirements from global stakeholders
• Create business requirement documents, system requirements, use cases in Visio
• Assist development team in understanding the requirements, testing team in creating system test cases
• Create issues log, risk log, defect maintenance status report using clearquest
• Involve in estimation process from high level estimation t detailed estimation
• Facilitate in data mapping and data analysis
• Conduct JAD sessions and standup meetings
• Conduct weekly meeting with business stakeholders and communicate the project status
• Actively interact with business on project budgeting and planning
• Coordinate with multiple vendors and actively involved in issues/conflict resolution
• Follow Ford SDM methodology in executing the project
• Conduct gate review at every stage of project
• Strong knowledge in data warehouse and BI, Adhoc queries, SQL , reporting

Confidential

Position: Project Manager

MS department validates the smart meters from ITRON and only after MS approve those meters, those are installed int customer premises. While doing validation, when ever they come across issues or requirement mismatch, those are tracked and validated with ITRON. Issues are fixed in the form on HOTFIX which can be software or hardware or they are discussed and are then resolved. Als MS department has an asset management system t track their assets such as Meters, Cell relay, end points and current status of those assets. This project takes care of the asset management system and the issues tracking system.

Responsibility

• Create and maintain new change requests and coordinate with business on the change requests
• Involve with business new project planning, resource planning
• Prepare project status report, project plan and budget
• Actively involved in creating project charter and business gathering process
• Conduct weekly meeting with business t provide details on project status and involve in budgeting
• Create/maintain issues/risk document, Change request document
• Conduct meeting with teams and involve in conflict resolution
• Resource planning and allocation
• Manage project budget and timeline and involve stakeholders at each stage of project
• Actively involved with team leads in creating work breakdown structure and prepare timeline on each deliverables

Confidential

Position: Project Manager/Business Analyst

The project is a part of corporate initiative t reduce fraud in utility services such as new connection. The fraud is reduced by validating the authenticity of the new customer while providing utility services. This requires real time customer authentication with EXPERIAN by providing questions and answers. The project als addresses privacy of existing customer details by protecting their SSN, bank account number and Driver license ID.

The privacy is protected at the user level by providing different access level. Depending on the criticality of the application the user access is provided.

Responsibility

• Project estimate based on the requirement
• Design consideration and requirement gathering from business users.
• Project status reporting t senior management
• Worked closely with Program Manager and Business director t monitor the status and progress
• Project cost, schedule and risk management
• Resource planning, work assignment and effort tracking.
• High Level technical guidance in initiation phases
• Process implementation and well-defined methodology of project execution is an additional goal achieved.
• Document storage management in DOCLIB
• Onsite offshore coordination

Confidential

Position: Project Lead

The project is a part of utility industry wide initiative called automated metering interface. The project deals with replacing all non smart connect regular meters with advanced IDR meters. These meters transmit interval reading t the new by HUB from which the readings are transmitted t the MDMS meter data management system. Incase of any interval data loss due t signaling or other issues the system retries t send the interval reading multiple times. Incase that does not get received in the MDMS system manual reading is taken and overridden with the automated ones.

The higher vision of the project t control the residential utilities from the server and from the internet which would lead t high energy saving.

Responsibility

• Managed the complete smart connect testing and data warehousing.
• Project estimate based on the requirement
• Grown the engagement from 0.3 M t 4.5 M in one and half years
• Experience in Itron MDM application and create system testing and UAT scripts
• Introduced value added services t move up the value chain by becoming client's partner
• Participated in High Level technical discussions in initiation phases
• Coordinate with multiple vendors for NMS and MDMS system.
• Discuss with the development and provide inputs.
• Design consideration and requirement gathering from business users.
• Onsite offshore coordination
• As a project leader was responsible for all the maintenance and enhancement deliverables, timely resolution of production issues and adherence t software quality assurance with regular compliance t quality audits.

Confidential

Position: Project Coordinator

As a part of the system test support team, the responsibility was t manage multiple system test system. Provide necessary access level t the system test team and provide required data from the production t the system test database.

Responsibility

• Understand the project business and provide necessary support.
• Maintain rational clear quest for new/existing defects.
• Maintained client system test domain for more than a year
• Design consideration and requirement gathering from business users.
• Executed maintenance project with a team of 5 IT professional both at client location and in India
• Maintained and supported client change control system Rational Clear Quest for close t a year.

Confidential

Position: Project Lead

The project is a part of PSEG emission control initiative t measure the NO2 gas emission and take necessary measure. The existing database for the NO2 gas emission was to small for data compassion and was taking excess system time. The project deals with porting the existing system t excel visual basic application and automate the calculation process. This would save the users time and at the same time provide accuracy in emission control.

Responsibility

• Requirement gathering based on the existing system.
• Analyze different options for faster processing and automation.
• Provide SOW estimates for the porting system
• Develop porting application in excel/SQL server from existing access based system.
• At onsite was als responsible for leading and coordinating the front office and reporting applications. This included client interaction, communication between onsite and offshore

Confidential

• This period involves lots of small development and maintenance projects.

1. The new project includes creating interface with the PASSPORT system and SCE existing mainframe.

2. Als new project includes MPA meter processing automation where in new processes were introduced while installing new meters in customer premises. The MPA system als supports the routing of service men incase of any meter related issues.

3. The maintenance project includes supporting existing customer service business unit applications.

4. The Testing project includes creating automated scripts in Load runner for the Identity Management application.

5. The testing als include managing automation tool such as rational robot.