Senior Software/Program Manager Resume Morristown, NJ - Hire IT People

SUMMARY:

Results - driven leader with a proven ability to deliver complex product releases to market on-time and within budget, while achieving the current and future needs of customers.
Demonstrated success in leading multinational, multi-site, cross-functional teams. Recognized for a collaborative leadership style with highly effective communication, organizational, and management skills.
Program Management Cross-Functional Collaboration Team Leadership
ISO9001 Key Performance Metrics Staff Development
Quality Control Waterfall & Agile Methodologies Process Improvement
Vendor Management Confluence/JIRAMS Project
Telecommunications

PROFESSIONAL EXPERIENCE:

Confidential, Morristown, NJ

Senior Software/Program Manager

Responsibilities:

Managed and coordinated the deliverables of global R&D teams, composed of 100+ resources across 6 different locations, including Systems Engineering, Software Design and Development, Quality Assurance, and Field Trials, as well as third-party vendors. Chaired daily scrum team meetings which fostered team collaboration and identified progress and potential gaps.
Provided the vision that led to the definition of key performance metrics, which were reviewed and agreed by the Quality Council, comprised of executive leadership from the business unit. Developed and executed supporting processes to deliver upon the metrics. ed the AVAYA CEO Quality Champion in 2013 in recognition of an outstanding quality focus and for exceeding metrics.
Proven track record in managing multiple programs simultaneously, and the ability to identify problems, evaluate impact, and propose recommendations to mitigate risks.
Keen eye for process improvement. Conducted retrospectives to identify strengths and weaknesses of processes, and implemented enhancements.
Operated effectively when faced with difficult decisions, uncertainty and/or change.

Confidential

Technical Manager

Responsibilities:

Championed continuous process improvement efforts, focusing on areas such as defect management, coding standards, and static analysis.
Managed the direct reports’ individual performance, including establishing objectives, tracking progress against those objectives, providing continuous feedback on performance, mentoring to assist in performance improvement, and participating in departmental performance evaluations and assessments.
Successfully led the R&D project management for MERLIN MAGIX® Integrated System and PARTNER® Advanced Communication Systems releases, delivering products to market on-time and within budget, while coordinating deliverables across various organizations such as R&D, Documentation, Services, Third Party Vendors, etc.