Profile

IT Management Professional with over 16 years of experience with demonstrated achievement in the management of federal, state, and corporate IT projects and programs. Solid business understanding and the ability to ascertain and analyze needs, forecast and conceptualize goals, streamline operations, and envision new project/program concepts. Expertise in people/project/program management of small to large enterprise software/Web applications development/ infrastructure support/COTS integration, business and operational analysis, strategic planning and policy development.

Qualification highlights include:

• Expertise in Project Management Lifecycle PMLC and Software Development Lifecycle SDLC
• Managed multiple concurrent IT projects ranging from custom software development, to systems integration, to COTS deployment, to IT Infrastructure upgrade/support projects.
• Managed a 5 million/year project involving a team of up to 25, including 5 technical project managers, DBAs, network engineers, Web application developers, graphic designers, QA engineers, functional/business Analysts.
• Managed more than 40M per year budget supporting a government enterprise infrastructure support program as the Manager, Program Controls of the Project Management Office PMO
• Experience in financial analysis, budget, forecasting, cost quote preparation, cost management.
• Experience in database driven Web - based Applications Development, Content Management Systems CMS, Information Architecture, Service Oriented Architecture SOA, Federal Enterprise Architecture FEA .
• Experience in Agile development.
• Experience in managing multiple subcontracts negotiating and monitoring sub-contractors and administering subcontractor deliverables and finances.
• Experienced in business process reengineering, business requirement analysis, risk assessment and mitigation, systems requirements specifications and design
• Customer focused, detail-oriented, result oriented.
• Experience working in matrix as well as project centric organizations and dealing with both internal and external stakeholders.
• Several national awards for the projects I led and/or was involved with
• Continuous corporate revenue growth for the programs/projects I managed
• Experienced in coordinating and writing Request for Proposals RFPs, Statement of Work, and also writing proposals.

Technologies/Tools used: MS Project, MS Office suite, VISIO, SharePoint2010/SP Designer, Cloud Computing IaaS, SaaS, SOA, Java, Mercury Quality Center, Serena Dimensions, HTML, ASP, .NET, XML, SOAP, Web Services, WSDL, AJAX, Tridion, MS SQL Server v2005/2008, ORACLE 7x/8x/8i/9i/10g,/11g, JAVA, PKI, VSS, SAS, CFM, GIS, ArcSDE, ArcIMS, IIS, Web Analytics, LAN/WAN, VPN, Windows, Unix SUN Solaris, VMWare, NAS/SAN.

Professional Experience

Confidential

Program Manager

Job Functions/Achievements include:

• Manage multiple projects supporting a Department of Labor DOL contract that includes, among others, ongoing production application support, major enhancements, transition from legacy systems to Web-based systems for several business critical applications.
• Business requirement analysis, systems analysis, systems architecture, product development, quality assurance, release management, configuration management.
• Provide Software Development Lifecycle Management SDLCM support managing a team of more than fifteen technical and cross-functional team members that include application developers, Oracle DBAs, business subject matter experts and QA analysts.
• Coordinate with cross-functional teams for various complex IT solutions to business needs.
• Ensure compliance with all applicable FISMA and NIST Security requirements following the department's guidelines.
• Successfully led consolidation of 92 antiquated legacy National Cash Registrar NCR systems to 10 DOL Regional systems drastically reducing the operational risks and costs.
• Successfully led development of Whistleblowers.Gov electronic complaint application with built in workflow for case management replacing a paper-based system.
• Successfully led integration of an application data with the DOL-wide Customer Relationship Management CRM system Salesforce in the cloud.
• Successfully transitioned several legacy Mainframe applications to Oracle/Java platforms.
• Develop a data dashboard with drill-down capability for the management and users to help manage the routine work more efficiently, to provide in-sight to the organizational data, and to provide real-time performance measurement against the planned operational data.
• Work as the lead technical consultant and the corporate POC to the client's Contracting Officer Representative COR and the federal program manager.
• Advise on strategic system modernization efforts.
• Prepare and report all contract deliverables including weekly/monthly status reports, risk management plan, Earned Value Management EVM reports etc. to the client.
• Subcontractor management.

Technologies/Tools used: MS Project, MS Office suite, VISIO, Oracle 11g database, Oracle Application Server, WebLogic 11g/12c, Glassfish, Oracle Identity Management Server, Oracle Discoverer BI 10g/11g, Enterprise Service Bus, IBM Mainframe Z890, Adabase, COBOL, Sun Solaris v10/v11, Java/J2EE, JDeveloper, JSP, ADF Faces, ADF UIX, Struts, HTML, JavaScript, and AJAX, C, C .

Confidential

IT Program Manager

Office of the Chief Information Officer, Office of the State Superintendent of Education OSSE

Job Functions/Achievements include:

• Project Management of several high profile complex Applications related to transportation of Special Education students, and applications related to a grant management system for the Wellness and Nutrition Services Program.
• Business requirement analysis, systems analysis, systems architecture, product development, quality assurance, release management, configuration management.
• Coordinated development of RFPs, selecting and managing deployment of several COTS solutions that significantly improved the core business efficiency, accuracy and reduction in operational costs. These include-
• A Routing and Scheduling system for 800 school buses and approximately 4500 students that interfaces with State Education Data Systems and GPS systems.
• A GIS based solution for real-time tracking of buses with robust reporting capabilities
• A Web-based Fleet Management Solution
• Completed a project to integrate employee time collection data in ADP with Oracle PeopleSoft HR module that streamlined the process and helped reduce operational costs.
• Project Management supporting Development/Enhancement/Operations Support for the web-based Nutrition Services Applications and Claims Processing System NSACPS that helps manage the applications and claims processing under various grants the OSSE Wellness and Nutrition Services Department receives from the United States Department of Agriculture, Food and Nutrition Services, USDA-FNS Child Nutrition and Food Distribution Programs. The Grant Management System Interfaces with the Mainframe based Financial System for payments. Later this process was transitioned to Oracle Financials.
• Developed RFP for an Enterprise Teacher Licensing System.
• Project Management for deployment of organization wide Enterprise MS Project Server 2010.
• Manage infrastructure/LAN/WAN support for over 120 DOT Users
• Coordinate with internal and external stakeholders
• Develop/Track/update integrated project management plans/project schedule, action items list, risk lists in coordination with various business partners.
• Risk Management: risk identification, tracking, mitigation
• Change Management: as a board member of the Change Control Board CCB, review, approve any changes pursuant to the established Configuration Management CM policies.

Technologies/Tools used: MS Project, MS Office suite, VISIO, SharePoint2010/SP Designer, Cloud Computing IaaS, SaaS, Mercury Quality Center, Serena Dimensions, HTML, .NET, XML, SOAP, Web Services, WSDL, AJAX, MS SQL Server v2005/2008, GIS, ArcSDE, ArcIMS, IIS, Web Analytics, LAN/WAN, VPN, Windows, VMWare, NAS/SAN.

Confidential

Sr. Manager

Job Functions/Achievements included:

• Functioned as the Manager, Program Controls Program Management Office PMO, for a General Services Administration GSA Contract worth over 200 Million Dollar. Also functioned as the Manager PMO and Risk Manager.
• Project Budget/Financial Projections, Monitoring, Control and reporting for a Federal Government global infrastructure support contract worth more than 200 Million 40 Million/ year.
• Coordinate with Government and Corporate Contracting Officers, Task Managers/Team Leads in 14 regional offices with more than 370 technical staff supporting more than 16,000 users, to ensure contractual obligations and deliverable are met with satisfaction.
• Coordinate with the stakeholders to identify/analyze/assess and track risks and mitigation strategies throughout the life of the project.
• Managed deployment of an MS Project Server 2007.
• Develop/Track/update integrated project management plans/project schedule in coordination with the task leads.
• Coordinate with QA and CM Manager for quality, configuration and change management.
• Prepare and coordinate project reports/reporting matrices for timely submission.
• Monitor project status and SLA compliance.
• Coordinate needs assessment, Vendor/Product Selection, Procurement, and Subcontractor/Vendor Management

Project Description: The project includes effective and efficient life cycle support of GSA's consolidated IT Infrastructure services for more than 16,000 users in globally dispersed offices under the Office of the Chief Information Officer OCIO . The services are provided under five major sub-tasks Subtask A: Program Management, Subtask B: Client Management Service, Subtask C: Consolidated Enterprise Help Desk, Subtask D: Local Support Services, and Subtask E: Network Operations.

Confidential

Director, Internet Applications

Job Functions/Achievements include:

• Program/Project Management of a US Department of Labor DOL sponsored program for several related and highly complex Workforce Development related Web/Portal applications worth about 5 Million per year. Overall responsibility included extensive coordination with various internal and external stakeholders, collecting and understanding of various labor market information/research data, and presenting the information on the web for general public.
• Risk Management, Change Management, Configuration Management, and Quality Assurance.
• Manage and lead a team of 25 technical staff including technical project managers, business analysts, DBAs, QA Analysts, Network Engineers and Web developers.
• Ensure high level of customer satisfaction by continuously providing top quality services and innovative solutions to their business needs.
• Business requirement analysis, systems analysis, systems architecture, product development, quality assurance, release management, configuration management.
• Developed and managed risk mitigation strategies
• Business requirement analysis, Systems analysis, systems architecture
• Work as the lead technical consultant to the customer
• Multiple Sub-contract management
• Software and Hardware procurement
• Some of the client engagements included providing complete technical solutions and management supports to the following National Web applications development/continued enhancements/24X7 hosting support projects: America's CareerInfoNet acinet.org, CareerVoyages.gov, CareerOneStop.org, America's Service Locator servicelocator.org .

Technology used: IIS, ASP, ASP.Net, CFM, ColdFusion MX, Enterprise Architect EA, VSS, Web Services SOAP, XML, AJAX, Tridion CMS, DotNetNuke, GIS ArcSDE, ArcIMS, HTML, JAVA Script, XML, and Oracle9i/10g backend on SUN Solaris.

Program Manager

Confidential

Job Functions/Achievements include:

• Management of several government and commercial contracts for web application development consistently maintaining very high customer satisfaction.
• Business requirement analysis, systems analysis, systems architecture, product development, quality assurance, release management, configuration management.
• Provide innovative technical solutions to client needs.
• Develop and supervise high performance technical team.
• Some of the client engagements include providing complete technical solutions to the following Web applications development projects: America's Learning eXchange alx.org, Federal Learning eXchange flx.gov, Advanced Learning Technology Resource Center altrc.gov,
• National Manufacturing Association GetTech.org, National Workforce Development Board NAWB.org, Workforce-Excellence.net

Programmer Analyst/DBA/Project Manager

Confidential

Job Functions/Achievements included:

• Business requirement analysis, systems analysis, systems architecture, product development, quality assurance, release management, configuration management.
• Design, develop, and manage a USDOL sponsored project for a web-enabled database system named 'Federal Learning eXchange FLX '.
• Writing technical specifications, assessment of information needs, designing and developing the system, coordinating information among different groups of people involved, planning and implementation.
• Lead a group of technical staff that was involved in creating the online resource of training opportunities for the federal employees. Architected three web application related to this project:

Development platform: WINDOWS NT/IIS, ASP, HTML, JAVA, JAVA Script, XML, and Oracle8i backend on SUN Solaris

Confidential

Consultant

Worked as a consultant in a Data Warehousing/DSS Project for a large telecommunication company. Prepared documentation for the data warehouse, implemented on RedBrick with BrioQuiry front-end.

Confidential

Consultant

Developed a client/server Phone book application using Visual Basic for a client

Confidential

Teaching Assistant

Taught undergraduate classes in Mathematics

Confidential

Research Fellow/Data Analyst

Carried out a research program, which included, laying out of methodological study, collecting data, extensive data analyses using PC SAS. Published the findings in an internationally acclaimed Journal.