Professional Summary

• Over 11 years of extensive experience working in Public Sector Medicare, Medicaid, Child Support, Child Welfare, Education and Data warehousing domains
• Results-driven experienced PMI Certified IT Management professional with expertise in managing teams in high profile multi-year Software Development and Data Warehousing Business Intelligence projects
• Experience designing test strategies for testing Web Applications, ETL's, Reports and Dashboards
• Extensive experience in testing Web applications,ETL's, Reports and Dashboards
• Hands on experience developing test cases and conducting various testing
• Test Automation experience in creating hybrid framework and writing VB scriots
• Strong experience managing and conducting Integration Testing, Functional Testing, System Testing, Regression Testing, Web Testing, ETL Testing, Dashboards and Reports Testing and User Acceptance Testing
• Extensive experience estimating resources, task durations, creating and maintaining schedule for QA and Testing activities
• Managed project lifecycles, including requirements gathering, system specification, design, testing, and implementation support according to company and client standards
• Experience configuring testing tools and ensured integration and interoperability with other tools.
• Experience coordinating off-shore teams during development and testing phases
• Adept at communicating and collaborating with multiple internal and external stakeholder groups
• Strong analytical, problem solving, presentation and team building skills
• Intensively involved in responding to various public sector project proposals

Professional Summary:

Test Manager

Confidential

• Statewide Longitudinal Data Systems Project: Source System upgrade of the existing Educational Data Warehouse from legacy to SAS windows platform
• Developed test strategies to test Data Quality, ETL's, Reports, Dashboards and Web applications
• Designed test cases, managed test case development and test execution
• Validated that the correct data is loaded in tables according to data quality and data transformation rules/algorithms
• Test strategies that included using pivot tables, SQL queries and test data setup to test Dashboards, Reports, Data Quality and ETL's
• Involved in testing tool selection, configured Microsoft Test Manager tool, ensured integration and interoperability of Microsoft Test Manager tool with Team Foundation Server
• Ensured traceability of requirements to test cases and defects and test cases to requirements for reports and dashboard
• Developed QA plan, project processes, documentation standards, templates and checklists.
• Conducted QA Audits and produced QA Audit reports and ensured the implementation of QA processes
• Worked with Project teams in a functional role, providing inputs on the requirements, reviewing the requirements and design deliverables
• Estimated resources, task durations, created and maintained schedule for QA and Testing activities
• Managed team to meet time and quality requirements
• Identified and tracked risks, mitigation strategy and advised Project Manager on various aspects of project development

• Presented timelines and reported testing status to client

Project Management Consultant

Confidential

• Responsible for providing status reports from time to time.
• Managed system testing and user acceptance testing.
• Responsible for preparing configuration plan and implementation plan. Intensively involved in configuring purchasing software per Citizens purchasing policy and the workflow.
• Confirmed alignment of technical and marketing messages.
• Analyzed RFP requirements and responded to proposal content. Researched Accenture's solution specific information to provide RFP responses.
• Responded to MMIS RFPs requiring advanced knowledge of software development life cycle and Medicaid functionality.
• Project: Develop MMIS proposals to various states in United States
• Corporate Administration Business Analyst Confidential Citizens Automated Purchasing System CAPS Project: To automate purchasing requisitions, approvals and receiving across all business units in Citizens.
• Lead Consultant Confidential MAPD Redesign and Modernization Project: To provide a framework to re-engineer the current application and architecture to improve processing efficiencies and to better support current and future business needs.

Confidential

• Implementation of a Statewide Automated Child Welfare Information System by leveraging and enhancing existing technical platform, functionality and implementing the remaining business functionality
• Responsible for requirements analysis, leading JAD sessions and preparing detailed design document, creating prototype, flow charts, use cases and design walkthrough with the client. Tracked issues raised in design sessions.
• Intensively involved in test plan reviews.
• Reviewed design documents and test scripts for documentation standards. Ensured that the design, testing and training material is delivered within the constraints of scope, time and cost.
• Responsible for developing and reviewing system test plans and test scripts based on the user requirements and design documents. Performed SQL queries.
• Coordinated conversion, system testing, regression testing of web application and reports and ensured that the system is working as designed and all identified requirements are satisfied.
• Provided resource estimates, developed test strategy and managed test plan execution.
• Coordinated offshore team with report development and issue tracking.
• Researched incidents and anomalies for the cause and offered solutions.
• Involved in preparing training material and offered classroom training to end user and tier 2 help desk support as part of implementation activities.
• Actively involved in status reporting.
• Created automated test scripts in QTP

Confidential

Child Support Enforcement Automated Management System CAMS

• Assigned the incidents to the testing team and developers. Arranged meetings with technical and functional team members to resolve issues.
• Reviewed and ensured that the lower level requirements are appropriately linked to each script at the step level in Test Director.
• Prepared weekly status reports to the management.
• Led the team for test script creation. Reviewed the test scripts. Responsible for overseeing linking/mapping the lower level requirements to test scripts.
• Intensively involved in high-level meetings with the end client to resolve issues.
• Coordinated the UAT efforts for web application to help ensure that the system is working as designed and all identified requirements are satisfied.
• Project: Innovative solution to replace the legacy Title IV-D online transaction processing system
• Investigated software bugs and interacted with developers and functional owners to resolve technical issues.

Business Analyst

Confidential

• Confidential is responsible for the delivery of child support services under Title IV-D of the Social Security Act. DCF assists both individuals and employers with information and services pertaining to child support laws.
• Gathered business requirements from clients. Created flow charts and decision tables to understand process flows.
• Designed and tested web applications. Responsible for developing system test plans and test scripts based on the user requirements and design documents.
• Investigated software bugs and interacted with developers to resolve technical issues.
• Generated test data and verified the results against expected results. Participated in walkthrough on defects with the development team, attended defect reporting meetings periodically.
• Coordinated with developers, system analysts and project management team. Interacted with developers for fixing the bugs. Actively involved with status reporting and documentation.

Test Analyst

Confidential

• The Confidential Public Assistance system allows customers to connect with their public assistance information through the online application and online account.
• Responsible for writing test plan, test cases and test scripts.
• Intensively involved in system testing, integration testing, regression testing and User Acceptance Testing UAT .
• Reported defects using Test Director.
• Participated in design reviews and quality inspections for each release.

Hardware/Software: Microsoft Project, Microsoft Power point, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft SharePoint, Team Foundation Server, Microsoft Test Manager, QTP, Quality Center, Oracle, Mercury Test Director, Rational Requisite Pro, Rational Quality Manager, Rational Performance Tester, SQL Server Management Studio, VBA, HP ALM, SAP BW, SAP CRM, Java, DB2, Business Objects XI, SAS Web Report Studio, SAS Information Delivery Portal, SAS DI Studio, SAS Enterprise Guide, . Net, Robo Help