Summary

Management Skills

He keeps focused on the topic at hand, maintains a calm but positive attitude, and conducts himself and his teams with confidence. He is open to and evaluates all possible and reasonable alternatives to gain team buy-in, and settles on an alternative based on the merit of that solution.

Meeting Skills

An excellent facilitator of Technical meetings. He manages meetings with a clear agenda, periodically reviews progress, keeps the team focused, and methodically works his way through high level materials and into the details.

Interpersonal Skills

Considered a technical expert in the systems supporting ADL AT T Digital Link Service . As such, he is often consulted for input on problems, issues, etc. He handles all requests with patience and shows interest, respect, and support in his peers

Business and Technical Qualifications

• Established and Maintained PMO Office Defined policies, procedures as well as GUI/tools for project and change management. Served as PMO Manager with oversight on all infrastructure and numerous client facing implementations.
• Developed Deployed Process Improvement Reviewed existing processes for project delivery and subsequently designed and guided the development of a much enhanced PM Work-flow management system, including reporting and tracking capabilities. Improved TTM by two weeks through the pre-staging of client servers prior to contract.
• Technical Depth Proficiencies include inter-systems architecture design, implementation and testing i.e., SDLC . Specially the ability to bring all aspects of a technical solution together including business requirements, software, network, hardware, testing and documentation. Strengths include: CISCO, WAN, LAN, Video, Linux, Unix, TCP/IP, telecommunications, VoIP, Data Center Deployments and 802.11 wireless .
• Business - Extensive experience encompassing proposal development, Life Cycle Costing, RFIs, RFPs, Requirements development, vendor selection, contract negotiations, senior level management presentations, business case development, market penetration and pricing analysis, fixed and variable costs analysis as well.
• Financial Experience Significant experience with working with major financial firms including exchanges, investment banks and hedge funds NYSE, NASDAQ, CBOE, ISE, Bank of America, CSFB, Renaissance Technologies, etc .
• Professor at Devry - Concurrent to other responsibilities, I serve as a Professor at Devry Institute's IT Weekend Program instructing management and IT courses such as CCNA and VoIP/Video.

Confidential

Senior Project Manager PMO

• Network Perimeter Control Manages a team of over 20 resources in support of the delivery of Cisco ISE Identity Services Engine and the associated 802.1x desktop clients throughout the enterprise and it's global subsidiaries. Includes both wired as well as wireless environments. Key areas of coordination include Networking, Windows Automation, Security, Privacy, Vendor Management,, Training and Operations.
• Risk Mitigation including Malicious Employee Scenarios Hosts on-going efforts to identify potential threat scenarios, their mitigation and their potential to be realized. The outputs of these meetings are specific recommendations for each scenario thus improving our risk profile.
• Malware Framework In conjunction with Security Engineering, working to define an Enterprise level view of the various Anti-Virus deployments within each vertical. The final output of this effort will then be a well defined process for on-going Governance, Operations, Compliance, Reporting, Alerting, Incident Management and Technology Assessment.
• Clarinet Global End User Setup Led a cross functional team in the deployment of a new subsidiary. Areas of impact included On-Boarding systems, VDI, Desktop Services, IE11, and Telephony.
• Asset Center Migration from legacy product to SNOW Calgary . Delivered an Asset Management Platform into production. Supports hardware, software and contractual assets. Responsible for all aspects of Project Management as well as and day-to-day efforts. Involved Procurement GEP , Finance JDE and Receiving. Ensured alignment between functional specifications, stories, development testing efforts. Hardware assets Phase I were migrated from a legacy asset manager to the SNOW Asset Management Module June . . In Phase II, the Software Contractual Assets will be migrated as well
• TADDM SNOW Integration/Deployment. Coordinated IBM efforts with internal resources for accelerated deployment of TADDM in both dev and Prod environments.
• . Release Management Ongoing coordination of releases into QA and Production.
• SIT and UAT Coordinator for both SIT and UAT across finance, procurement and receiving. Involves numerous systems, interfaces, and inter-system file transfers.

Confidential

Senior Project Manager

• Senior Project Manager SDLC Infrastructure - Term Contract involving oversight of proprietary Johnson Johnson virtual machine automation project. This is a global deployment in a highly regulated environment involving compliance, governance, testing, planning, process improvement, assessments and numerous other aspects. End product delivers a cost savings over legacy systems with a significant ROI. Essentially deployment of virtual machines will drop from the current 45 days duration down to a few days time, drastically improving TTM. Project involves Linux and Windows server environments.
• Compliance/Validated Systems Conducting assessments of SoX and GxP impacts, ensuring a proper level of oversight.
• Vendor Management Coordinates off shore teams in India with external vendors in US
• vSphere Ensuring integration of new technologies into the vSphere ESX Clusters across global data centers.
• Database Deployments Directs Oracle database deployments in support of new enterprise HP software
• Service Now Established the project plan and subsequently directs the integration of a Service Now interface into HP OO
• Window Linux Technology Day-to-Day project activities includes familiarity with Netbackup, SCOM, SCCM, IPAM, AD and Centrify

Confidential

Senior Business Manager Reporting directly to the CIO

• PMO Manager overall coordination of Activ's large scale projects including: deploying new data centers in Toronto and Frankfurt upgrading data centers in New York and New Jersey, and Dell/HP/Appro Server deployments. Improved TTM by two weeks through the pre-staging of client servers prior to contract.
• Disaster Recovery Risk Management Ensured security compliance with Activ's major vendor. Assessed Business Risks and developed detailed Disaster Recovery Plan, which is now in place.
• Established CM Process and Subsequently Served as CM, coordinated changes for Activ on a Global basis across 2,000 Linux based servers in 10 different Ticker Plants. Served as advisor to Network Engineering team with regard to major network related enhancements/migrations.
• Release Management Coordinated role out of new releases across Ticker Plants.
• Process Management Designed a new project management GUI based application tool, which was approved, built, deployed and well received. Optimized overall project process flow to improve time to market.
• System Design - Designed two resilient Global VoIP/Video Conferencing systems, one using CISCO Business Edition 600 Servers and an alternative leveraging - Asterisk Linux clusters.
• Security Policies Ensured adequate security postures for Windows and Linux servers. Advised network engineering team with regard to IPS deployment and Pen testing.
• Market Data Managed deployment of numerous new feeds, as well as upgrades of existing feeds.

Confidential

Senior Business Manager

• Exchange Relations - Responsible for SFTI relations between the NYSE and various other exchanges including NASDAQ, AMEX, Chicago Stock Exchange, BATS, International Securities Exchange, Montreal Stock Exchange, CBOE, LIFFE and others. Primary responsibilities include project, process and account management. Also involved in product planning.
• Service Delivery Market Data and Trading responsible for coordinating the implementation of SFTI contracts ensuring prompt implementation in alignment with SLAs. Coordinates connectivity network aspects and applications on customer's behalf.
• Tier 3 - Knowledge Expert supports customer and internal inquires regarding all services across all SFTI supported exchanges. This includes market data i.e., NMS, NASDAQ, WOMBAT, NYSE, AMEX, BATS, ARCA, LIFFE and TSX.
• Process Improvement on an ongoing basis advises incremental changes to Web based tools to improve SLAs. One suggestion resulted in a 50 improvement for certain order types.
• Service Reconciliation imitated project to reconcile service inventories with customer's bill.

Confidential

Project Manager

• Project Manager for the CITRIX-based Market Data effort for the NYSE. This effort involved the migration of the current Market Data vendors from a local X Windows environment onto a remote CITRIX platform via SFTI. A custom Linux environment was also developed for Trading Floor machines in order to support the new client.
• Program Manger for the NYSE's Hybrid Market initiative. Responsible for planning, tracking and coordination of the associated communication infrastructures upgrades. Reports directly to senior management.
• Project Manager for the Wireless Trading Network upgrade to the NYSE Trading Floor. Aspects include proposals, presentations, project plans, budgets, and manpower. Particular emphasis was placed on the coordination of the associated wireless driver development and necessary security profiles. One of the first deployments of the new wireless fast-roaming technology. Deployed over 500 access points.
• Member of SIAC's Data Security Review Board responsible for reviewing and approving all major initiatives with respect to computer/network security.
• Planning Engineer for enhancements to the Common Access Point CAP Trading Protocol infrastructure the WAN infrastructure where Wall Street member firms interface to the NYSE .
• Project Manager for Productivity Tools for the Sales/Trader for the NYSE Trading Floor. Project provides basic office applications for the floor trader i.e., internet, email, MS Word, Excel, IM .
• Provisioning Managing SFTI customer's requests including new circuits, new services, migration activities, infrastructure updates and process changes.

Confidential

Consulting Engineer

Consulting Engineer - As a key member of the New York Global Sales Account team, employed a wealth of product/industry knowledge in ensuring that technical aspects of the sale were well-communicated to the prospective account as well as to the company. From initial sales call through to testing and turn up stages, defined customer requirements and facilitated fulfillment of customer expectations in the areas of disaster recovery, VOIP, Voice Over ATM, route redistribution, NATTING, DNS, private peering, managed hosting, co-location, Gig-E, Internet caching, and other technical matters.

Confidential

Distinguished Member, Technical Staff, AT T Business Local Services

• In response to newly enacted FCC and PUC rulings mandating a reduction in LEC pricing policy, planned, organized, and project-managed an initiative demanding appropriate modifications to existing systems and processes, in order for AT T to reap the benefits of changes in pricing.
• In support of the ordering, maintenance, access billing, inventory control, finance, and reporting requirements phases of the project, coordinated technical operations among regional negotiators as well as the business unit's own systems and processes.
• Employed strong managerial, motivational, and performance analysis skills in creating and maintaining a goal-oriented team culture.
• Delivered 30.0 million in proprietary phase savings to AT T through successful planning, control, and timely completion of the project.
• Selected to assume responsibility for major aspects of technical operations and customer care processes with respect to AT T Digital Link, an enhancement to the existing T1 services designed to provide true local service to PBX-based business customers.
• Developed pre-ordering, sales, ordering, provisioning, maintenance, billing, and access billing functions of the system, with efforts resulting in deliverables of Local Calling, 800 service, 911, and Equal Access.
• Coordinated assurance testing through organization of the UAT, the field NVT Network Validation Test and supporting the ORT Operations Readiness Test .

Confidential

• Provided pivotal participation with respect to WorldWorxSM, a major new multimedia product/service offering whose successful delivery required, in part, authoring of guidelines for the product's new audio, data, and video bridge MCU requirements and soliciting initial vendor compliance.
• As a member of CCIT Study Group 8, coordinated WorldWorxSM needs with criteria established by ITU, an international industry standards body.
• Determined the mapping of LC-CELP into H.221 in support of the development of WorldWorxSM
• Served as technical interface/informational resource in ensuring accurate resolution of problem issues.

Confidential

Lead Member, Technical Staff

• Charged with spearheading product development activities associated with multimedia conferencing, including completion of H.320 criteria for an audio, video, and data bridge. The project included H.320, T.120, and user interfaces as well as billing, operations, and environmental aspects.
• Collaborated with the client in refining a new project plan to expedite delivery of B-ISDN video conferencing.
• In developing SONET Optical Interface Parameters, contributed to the introduction of innovative technology providing the highest possible level of service assurances for broadband networks supporting the most demanding business applications. Accomplishments included serving as Editor of the T1X1.2 Standard Optical Interface Specification for single-mode fiber.
• Developed SONET Regenerator Criteria TA-TSY-917 .
• Formulated an initial set of criteria for ATM network elements and inter-working units such as SMDS and T1 circuit emulation.