Work Experience:

Confidential

Data Resource Manager

• Data Resource Manager Project / Program Technical Lead
• Subject matter expert on Facilities Management Systems FIMS /Archibus
• Deployed the system in less than three months. Made the system available to over 2000 NIH users to review floor plans, facilities data, and manage door keys throughout the NIH Bethesda campus. The database contains entire NIH real estate portfolio to manage close to 20 million sq.ft of space.
• Leading and managing the mission critical program to deploy Facilities Information Systems FIMS . Working with various groups budget office, COOP, Lease Management, Locksmith, Police, GIS across NIH to provide data, building drawings, and implement new system enhancements, evacuation plans, SIP's. The Archibus based FIMS system is used to generate rent model for NIH Institutes. The data integrity is critical for annual budgets for each of the Institutes. I am guiding and directing senior management decisions to acquire and design scalable and robust system. In addition, directing the system development efforts using Agile methodology, ITIL, IT Governance and using IT project management best practices to effectively and efficiently execute the plans to meet the departments short term and long term needs.
• Planning and implementing additional modules to FIMS.
• Managing and administering SharePoint 2007 and 2010 websites. Extensively utilize SharePoint for project management, process management, and task management for day-to-day team tasks.
• Managing FIMS MS SQL Database on 2008 Server.
• Developing PIV Card signature application for digitally signing Signature Cards virtual cards .
• Integrating the application to NIH Single-Sign-On Siteminder agent/IIS proxy authentication using SmartCard / PIV Card.
• Developing system policies and SOP's. Such as user access policies and user access procedures.
• Managing system security and developing documentations and technical controls to satisfy NIH IT security SA A process and procedures.
• Working with the director of Office of Research Facilities to define the data classification to identify sensitive data and implement proper controls to secure the data.
• Developing .Net/C windows and web applications to implement system monitoring, notifications, floor plan synchronization, reporting, verification.
• Guiding and mentoring project team into Agile System Development methodology by developing project plans, concise goals and deliverables, grouping functions, features, updates into release cycle, defining timelines, tasks assignments, and setting priorities.
• Develop and review Statement of Works.
• Work with COR to develop budget plan for projects, estimate cost, and effort.
• Guiding hiring of skilled contractors to do the work, developing SOP's to simplify and allow systematic and quality control of the data entry.

Confidential

IT Specialist Application Development / Design Lead

• IT Specialist Digital Design and Development Lead NHLBI website infrastructure and enterprise resources. Reviewed RFP's as a technical advisor on Web Applications, Network Infrastructure Gov Cloud , Data Warehouse contracts. Day to day and ongoing tasks performed:
• Managed multiple development projects that included Web sites, Web Apps, Mobile Apps, Blogs, and Social Media.
• Enforced and developed standards and policies for Digital Media.
• Supervised developers, graphic designers, and testers.
• Managed projects based on Agile and PMBOK methodologies.
• Acted as a liaison between contractors and business owners on multiple programs.
• Guided development team to follow iterative Agile methodologies.
• Led the migration of NHLBI Website to Amazon AWS cloud. This included testing, staging, and all intranet and public servers
• Led the project to establish FISMA Moderate cloud storage service using Amazon AWS cloud and middleware to facilitate file management and user management.
• Led the project to architect and develop solution to provide DropBox like functionality based on Amazon AWS storage.
• Ensured projects are moving forward, identified issues, risks, resolved conflicts, set priorities, and assigned tasks.
• Provided oversight on developers to ensure goals are met and technical issues and risks are addressed.
• Identified and develop business processes.
• Developed and customized SharePoint functionality using SharePoint Designer 2010.
• Analyzed and evaluated both general and specific laws, regulations, and policies affecting the management of IT systems in order to recommend or implement proper methods and solutions that satisfy requirements.
• Determined the impact of changes to existing systems or infrastructure.
• Provided technical consultation on Linux and Windows enterprise applications and Servers.

Confidential

Senior Software Engineer

• Developed VB.Net application to catalog historical financial statements belonging to Native Indians.
• Evaluated application architecture and security issues.
• Generated reports using Crystal Reports.
• Generated test scripts.
• Expert in developing and setting up full end-to-end custom web-based and client server for custom applications.

Confidential

IT Specialist Application, Database, System Administrator

Project Management:

• Managed four mission critical enterprise applications, Centra web based Training , OpsPlanner Emergency preparedness DR,COOP, BMC ServiceDesk HelpDesk system , and Cisco Tandberg Video Conferencing .
• Generated and analyzed helpdesk performance metric reports.
• Identified bugs and feature enhancements and directed contractor staff to resolve problems.
• Prepared and reviewed Statement of Work to ensure requirements would be met by the vendor feature set or modifications to existing system.
• Managed and planned deployment of new IT systems, system upgrades, and software releases.
• Coordinated with various groups within organization to resolve complex technical problems related to system performance, audio and video quality issues.
• Evaluated and recommended on future network and application changes.
• Applied systematic process management based on Information Technology Infrastructure Library V3 frame work, service strategy, service design, service transition, service operation, and continual improvement.
• Managed Information Security issues and concerns.

Technical Responsibilities:

• Administered MS Windows 2003/2008 and MS SQL 2005/2008 database servers.
• Administered backend databases and Windows OS running BMC Service Desk Express Help Desk, Web Based Training Program Centra , Video Conferencing Tandberg , OpsPlanner COOP and Emergency notification , EasyExam applications.
• Worked with contractors to upgrade and resolved problems.
• Coordinated with Network group and vendor to troubleshoot user login issues, network problems, and performance issues.
• Put together backup and restore procedures and Business Continuity Plan for all application servers.
• Patched servers and maintained security on web servers and applications based on NIST and BOP Computer Security policies.
• Used FoundStone and Nessus to scan servers for vulnerabilities.
• Secured websites using SSL and access control.
• Managed websites for major Agency wide programs that involved privacy, access and authentication issues.
• Developed utilities, custom PC and applications using ASP.Net/.Net C 2008.
• Developed scripts using VBScript Windows Scripting Host WSH to automate routine server tasks.
• Expert in installing, configuring, testing and maintaining COTS web-based applications.
• Expert in setting up Development, Test, and Production environment web-based and client-server COTS environments.

Confidential

Lead Software Engineer

Project Management:

• Led the project to apply software engineering process for maintenance and development of applications to reduce code rework, delivery time, testing time, and above all satisfy stakeholders.
• Worked in an unique situation where there were multiple stakeholders and with varying system feature needs and expectation. This required working closely with each and finding commonalities where possible to reduce coding. In some cases suggesting different approach to solve conflicting priorities.
• Worked with developers and government CIO to plan and allocate resources.
• Schedule system down times and releases.
• Review, classify bugs critical, high, low , and assign them to developers.
• Designed software process based on iterative, Agile Software Development Life Cycle model. This allowed dynamically changing requirements in more systematically. As part of the process worked with Program Manager to deploy software bug tracking system, TrackIt.
• Conducted software status, feature requests, and bug fix meetings.

Technical

• Developed VB.Net application to catalog historical financial statements belonging to Native Indians.
• Evaluated application architecture and security issues.
• Generated reports using Crystal Reports.
• Developed systems documentation.
• Generated test scripts and documentations.

Confidential

Senior Software Engineer

Project Management:

• Initiated multi-year full life cycle development effort to establish Division of Intramural DIR websites and web enabled many applications eliminating paper based processes.
• Specified storage and performance requirements for application and database servers to support website and applications.
• Implemented policies and ensure they were consistent with NIH policies for confidentiality, integrity, availability, and accountability.
• Defined development, test, and deployment guidelines.
• Justified resources and allocated resources for all projects.
• Maintained projects using MS Project software application.
• Estimated amount of effort and time involved.
• Utilized Visio to generate business process diagrams for requirement analysis phase.
• Utilized Visio to generate system diagrams.
• Worked with various departments laboratories and offices to establish web presence and developed applications to meet specific office requirements.
• Conducted analysis to determine search engine ranking for DIR websites.
• Worked with government's contact, the Director of Information, to design cost-effective, robust, secure, and redundant web server architecture based on MS Windows 2003 Advanced Servers and MS SQL Server 2000 SQLSERVER .
• Assessed project feasibility, gathered business requirements, and executed project plans for various business groups.
• Managed a team of web developers, testers and graphic designers in the design and implementation of web-based application.

Technical:

• This was a mix development environment that offered opportunity to develop in both .Net and J2EE.
• Deployed Internet web servers public , Intranet web servers NIH only , and extranet websites.
• Worked with various contractors within Help Desk support and Network support to troubleshoot and resolve issues such as website network accessibility, authentication, security, launching new websites, and disaster recovery.
• Worked with and mentored several developers during development of websites and web applications.
• Designed applications using Java J2EE, JSP, Struts, and EJB for Linux JBoss AS.
• Designed National Heart, Lung, and Blood Institutes director's website, Nabel Lab website, and strategic planning website for Linux server using Java.
• Developed applications using ASP, VBScript, JavaScript, ASP.Net, and C for Windows 2003 web servers.
• Designed applications for Board of Scientific review, Institutional Review Board, Network account and resource access management application, DIR Website and DIR Intranet site.
• Designed applications that consumed web services to import data.
• Designed all web Applications and HTML /DHTML / XHTML pages that were in compliance with Section-508.
• Installed and deployed Windows 2003 servers and maintained backups and security patches.