SUMMARY

• An accomplished IT Professional with 12+ years of experience in Project/Program Management, System Analysis, and Software design for distributed systems in multicultural environments and collaborating in global communities.
• Referable expertise in implementing systems such as ERP, CRM, BI, BPM, Web Platforms among other Specialized Systems. Always in sync with Technical Teams, Partners, Vendors, Board of Directors, Policies and Process from multiple industries.
• Skilled in managing full Software Development Life - cycle (SDLC) projects, Global implementations, Multiple initiatives, engaging client participation, managing Vendor Relationships, leading diverse, On-site & Off-site team members and meeting project objectives.
• Proficient in project management with experience in scope management, schedule management, cost management, change management, risk management and configuration management.
• Highly proficient in managing all the phases of Software Development Life Cycle (SDLC) in Agile framework across envisioning, development, release testing, release & deploy, and warranty & closure.
• Strong experience in Modeling of databases in SQL Server, MySQL and Oracle.
• Demonstrated strong leadership, analytical, team building, communication, negotiation, proven project management skills with the ability to manage multiple projects simultaneously and drive results.

TECHNICAL SKILLS

• SQL Server
• MySQL
• Oracle

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Sr. Program Project Manager/Project Manager Officer

Responsibilities:

• Responsible for communication at all levels about project status/risks and issues.
• Tracking each phase of the SDLC using waterfall for each of my projects but capable to work with other such as agile and scrum.
• Effectively involved in Resource Management (Local and Multicultural resources).
• Communication of higher level strategic. (Resource allocation, Contracts, Project Status, etc.)
• Responsible to distribute workload among team and make sure they work on what they are the best.
• Lead meetings for multiple topics.
• Responsible to keep the project on track, report any issue/risk to high management and propose alternative solutions.
• Customer negotiation, risk management, issues solving/tracking and documentation (RCA)
• Relationship Management with Vendors and Internal Groups.
• Problem solving during project lifecycle and resource allocation.
• Scope management and tracking daily activities with scorecard to make sure project is aligned to timeline.
• Implementation of Waterfall and agile methodologies.
• Management of multiple sprints for project deployment.
• Responsible for projects closure, identify gaps, lessons learned and identify which project management process can be improved and add them into a continuous improvement model to deploy them into future projects.

Confidential - Palo Alto, CA

IT Project Manager

Responsibilities:

• Responsible for communication at all levels, project stakeholders about project status/risks and issues.
• Requirement Gathering and Business Analysis
• Scheduling calls with all the stakeholders in collecting and finalizing the requirements based on the business need.
• Mapping business requirements and translating these requirements into functional specifications and detailed test plans.
• Recognizing business implications of data and writing use cases.
• Understanding the client’s requirements, discussing the same with the technical team, and providing viable solutions as per the client’s needs.
• End to End project management from initiation to closer.
• Leading team through all phases based on Project Life Cycle.
• Implementation of multiple projects under SAP R3 platforms.
• Coaching and mentoring of project team members.
• Manages project scope, risk and issues resolution.
• Responsible for Project Communications, planning, resource allocation, steering committee leadership and team organization.
• Managing software development projects, preferable managing or performing software development projects using an Agile Scrum approach.
• Maintains and controls of project schedule and multicultural resources.
• Responsible for quality of project deliverables.
• Local resource planning to find a balancing demand or assign resources in a new project during each quarter.
• Contribution of internal initiatives to improve processes and systems.
• Support on resource appraisals.

Confidential

IT Project Manager/BI Consultant

Responsibilities:

• In charge of every Business Intelligence stages of data processing/transformation, technologies, architecture and apply best practices.
• Perform ETL stages tracking to make sure about data quality and integrity.
• AWS infrastructure preparation/maintenance and security compliance.
• Time and resources estimation (sizing) based on requirements for new projects.
• Negotiating with customers.
• Risk Management to identify preventive actions and define plan of actions.
• Artifacts Documentation of the entire Project Life Cycle based on CMMI 3.
• Project Management of entire software life cycle.
• Resource Management oriented on Business Intelligence Systems (Backend and Frontend).
• Modeling of databases in SQL Server, MySQL and Oracle.
• Scope management and tracking daily activities with scorecard to make sure project is aligned to timeline.
• Work with multicultural teams with different capabilities to achieve scope and exceed customer’s expectations.
• Schedule and Lead multiple meetings such as: Project Status, Team updates, Working Sessions, Pre-Sales, etc.

Confidential

Business Project Manager / Sr. Business Consultant

Responsibilities:

• Project Planning and project implementation for new projects.
• Deliverable Management for artifacts into project life cycle.
• Responsible for Stakeholders leadership, Communications and project documentation.
• Risk Management, Identify Issues and Action Plan.
• Analysis and definition of business processes, based on comprehensive models of operation.
• Documentation of processes and procedures.
• Carry out meetings with Managers, Board of Directors, CEO’s and Suppliers to discuss about multiple topics.
• Implementation of multiple systems (ERP, CRM, BI, etc.) specialized for each industry.
• Definition and implementation of labor policies based on best practices.
• System configuration and staff training on the following areas (business units, Budgets, Projects, Finance, Accounting, Accounts Payable, Accounts Receivable, Treasury, Purchasing, Sales, Warehouse, Distribution, Tender).
• Alignment of organizational structure according to a defined workflow.
• Management and Handling database in SQL Server and MySQL.

Confidential

Project Leader

Responsibilities:

• Company specialized to implement own software “Klay-Factory”.
• Project Sizing for new projects implementation.
• Definition of processes based on customer operating model.
• Definition and implementation of labor policies based on best practices.
• MySQL databases management.
• System Configuration for new implementations.
• Training on different areas like Warehouse Control, POS, Control Board, Accounting, Administration, among others.
• Clients Monitoring

Confidential

Project Leader

Responsibilities:

• Specialized to implement open source systems (CRM, ERP and BPM).
• Analysis of operating models and proposals for system improvements.
• CRM and BPM Consultant to provide professional solutions.
• Design and implementation of business processes of each client.
• Programming interfaces in ASP, PHP, AJAX, HTML, and JAVASCRIPT.
• Project Sizing for new implementations, as well as, project plan definition.
• Installation of CRM and BPM on Windows and Linux servers.
• Training staff on user interfaces and system administrator.
• Support and customer care.