EXPERIENCE SUMMARY

• Six years of professional IT experience: Four years of business analysis, two years of project management/coordination, one year of network engineering, two years of early stage startup building
• Business requirements gathering, user acceptance testing (UAT), unit and system testing
• Functional, technical, and statement of work documentation
• Project planning via Microsoft Project with clear deliverables and milestones
• Management of outsourced product development and testing via JIRA software for website/mobile applications

TECHNICAL SKILLS

Software: Microsoft Office/Visio/Project/SharePoint, JIRA, PLSQL Developer, VMware, IBM Lotus Notes, Google Apps, Google Analytics, Magento, WordPress, Photo Shop CS6, HP Quality Center (HPQC), HP Output Server

Structured Query Language: (SQL), Excel Vlookups and Pivot Tables, Systems Development Life Cycle (SDLC), Business Objects Reporting, SAP Knowledge Management Portal, TCP/IP, and Microsoft Office 365 administration

PROFESSIONAL EXPERIENCE

Confidential, New Jersey

Operations/Project Manager

Responsibilities:

• Assisted in designing and implementing the online dues payment processing system for bowling leagues
• Gathered functional requirements and created detailed technical documents for the development team
• Created project plans via Microsoft Project for major website feature updates
• Identified potential project delivery issues in advance and re - evaluated project timeline with appropriate teams
• Organized and conducted customer group feedback sessions to enhance website user experience
• Managed testing cycles including testing functionality, documenting bugs, and coordinating with the development team for prompt resolutions
• Assisted founding teams to outsource and manage iOS and Magento website development projects with properly defined milestones and expectations
• Guided new startup founders to clearly define project functional and technical requirements
• Established new client relationships via meetups, online surveys, cold calls, and social media
• Assisted ecommerce startups to identify revenue streams, KPIs, and to create financial pro forma
• Launched advertising campaigns via social media (Facebook/twitter) that resulted in a 450% increase in website traffic

Consultant - Business Analyst

Confidential, Boston, Massachusetts

Responsibilities:

• Coordinated with the Biogen business teams to migrate Tysabri Customers, Indirect Sales, Direct Sales, Medicaid, DSA, and Rebate data from data source files into Revitas GP
• Analyzed various GP data streams for data accuracy via vlookups and documented results
• Created UAT and Unit Testing scripts for AMP, ASP, and NFAMP calculations
• Utilized Microsoft SharePoint server to manage and version control project documents
• Performed Class of Trade (COT) testing for indirect customers using vlookups against customer master list and Chargeback data
• Performed monthly, quarterly, and yearly Government Pricing (GP) calculations for AMP, ASP, and NFAMP by manually executing SQL scripts
• Utilized SQL Server to upload, analyze, and prepare Gross Sales, Chargebacks, Rebates, Discounts, Credit Adjustments, Tricare, and SSA data for GP calculations
• Performed direct and indirect customer matching and parent child associations via SQL scripts
• Provided weekly status updates to all stakeholders on project deliverables and milestones
• Performed Class of Trade (COT) testing for indirect customers using vlookups against customer master list and Chargeback data
• Completed PHS testing for Chargeback customers to confirm their 340B program eligibility
• Discovered missing COT customers and compiled a new master list of indirect customers with proper assignments
• Reviewed the accuracy of ASP report for agreed products within the Statement of Work (SOW)

Confidential New York, New York

Project Manager/Project Coordinator

Responsibilities:

• Successfully delivered network implementations and website development projects that exceeded client satisfaction
• Tracked project milestones and budget allocation for teams of 2-3 developers/designers
• Created sales presentations and led sales meetings for potential new clients
• Gathered business requirements and created Request for Proposal (RFP) and Statement of Work (SOW) documents
• Conducted user training sessions and provided technical support after each implementation to ensure client happiness
• Coordinated with Valeant business teams to migrate products, customers, indirect sales, direct sales, and rebate data from Model-N GP into iMany Legacy GP/CARS during the Medicis Pharmaceuticals acquisition
• Utilized SQL Server and vlookups to analyze all sales data for null values, duplicate rows, and customer matching
• Performed unit/system testing for database and front-end data validations in Legacy GP
• Prepared and completed RFC (Request for Change) and IVP (Installation Verification Plan) documentation
• Created Price Protection models in Microsoft Excel to enhance business user processes and to perform more accurate price protection calculations

Confidential, Jew Jersey

Consultant - Business Analyst

Responsibilities:

• Coordinated with Pfizer business teams to migrate indirect sales, direct sales, and rebate data from King Model-N GP into Pfizer Flex GP during the King Pharmaceuticals acquisition
• Performed unit/system testing for database and front-end data validations in Flex GP
• Utilized HP Quality Center (HPQC) to document and log defects and data issues with proper follow up resolution
• Developed System Testing and User Acceptance Testing (UAT) scripts
• Provided test summary report and daily test phase status updates to project team/stake holders
• Business Analyst on project to develop an incremental ETL and Business Objects (BO) reporting solution to compliment Forest’s iMany Contract Sphere implementation
• Identified business-reporting needs and evaluated effective reporting design options for CM, MDM, and EDI 867
• Coordinated report development reviews and Contract Sphere stress/performance testing
• Created BO report design documents and Contract Sphere Unit and System Testing scripts
• Developed UAT scripts, conducted UAT sessions, and supported business users during UAT executions
• Utilized Microsoft SharePoint server to manage and version control project documents

Confidential, New Jersey

Consultant - SAP Project Coordinator

Responsibilities:

• Led a six month long project involving organizing and restructuring SAP BASIS work instruction documents
• Gathered requirements, created project scope, and developed project plan for Documentation Management Project
• Utilized Enterprise Portal's Knowledge Management component in order to: increase process efficiency, decrease IM/CM ticket response time, and maximize client satisfaction
• Met rigorous deadlines for enrolling and testing more than 600 SAP printers using HP Output Server across 5 SAP system landscapes
• Collaborated, provided solutions, and met client satisfaction during enterprise wide Printer Enrollment Project

Confidential, New Jersey

Consultant - Network Engineer

Responsibilities:

• Conducted site surveys during wireless, voice, and data center network upgrading projects
• Gathered end of life switch configurations for the Enterprise wide NYPD switch replacement project
• Implemented Wireless Local Area Networks (WLANs) to improve NYPD wireless information gathering procedures
• Drafted Microsoft Visio diagrams of site, network, and cable layouts during project planning and execution phases
• Supported installations of SUN DNS and Websense servers in order to upgrade end of life NYPD DNS network