Summary

• Results oriented professional with o er 16 years of experience in IT and 12 years in Management and leadership positions Expert in implementing technology solutions to meet complex business needs successfully deli ering high quality, cost-effecti e and inno ati e business solutions on time and within budget. Experience with arious Industries: Financial, Go ernment, Telecom, Entertainment Media, Web marketing, e-commerce, Publishing, B2B/B2C Healthcare.
• Project Management Professional PMP with hands on experience with Product De elopment and Deli ery, Global Resource Management, Customer and endor relations, Budget Planning, SLA, RFP, Project/Business Proposal, Systems/Application Management Support, IT Infrastructure Planning, Technology Planning, Solutions Architecture, Implementation, Upgrades, and Migration.
• Expert in project management methodologies: SDLC, PDLC, Agile, Waterfall, RUP, and RAD. Implemented Fast Track, Health Checks, Planned s Actual, Dashboards, SOW, WBS, Business Process Re-Engineering, Change Management, and Content Management CMS . Search Engine Optimization SEO , E-commerce, Ser ice Oriented Architecture SOA , and UI/UX Design. Project working experience with PBM, Open Source, COTS, SOX, CAPA, SOP, and GXP.

Skills Summary

Organizations:

Expert Project Implementations with:

Achie ement Highlights:

Confidential Project Manager Data Migration

• Project EPIC will replace the existing GATEWAY Medical De ices and Diagnostics and ELMO Consumer customer portals with a hybris platform alternati e by Q1 2015. EPIC will dri e an enhanced e-Commerce experience for JNJ customers in MD D and Consumer sectors.
• With prime focus on migration from legacy systems to e-Commence based hybris, currently working with arious work streams from Enterprise Master Data Management MDM , MD D, Web Methods, SAP and Consumer.
• Responsible for de eloping and executing plans for Project EPIC data migration archi al, cuto er, hypercare, legacy decommissioning. De eloped release strategy for wa e deployments for the iterations.
• Act as liaison to business contacts for all release management acti ities by communicating progress on preparatory go-li e acti ities, reporting cut-o er progress, facilitating status calls, escalating any issues/delays with cuto er.
• Effecti e management and leadership of application de elopment, including re-engineering processes data migration/con ersion from legacy code. Manage deli erables and project timelines, WBS, resource allocation.
• endor management with Accenture, Cognigent, Galaxe Systems, Hybris and Back Office. Manage all project tasks/acti ities with both on site and offshore resources including allocation, process and integrate based on the dependencies.
• Monitor and Control progress of project acti ities, ensure key de elopment milestones agreed upon with program are achie ed, and ensure migration project in ol ing large olume of data around 700 GB run smooth from source to destination.
• Detail understanding migrating data o er the firewall and into the external network such as PN with DB link connection, extract files, Mbox/ SFTP transfer methods.
• Work with Business team and rele ant stakeholders and other leads to implement methodology and cuto er acti ities for EPIC ERP and e-Commerce website implementation/Roll out assignment by preparing detailed cuto er plan including all data migration acti ities, preparation acti ities, technical go-li e monitoring. Use of HPQC and JIRA for bug/issue tracking.
• Partner with extended technical project team to de elop and execute legacy system decommissioning for MD D and Consumer.

Confidential

Sr. Project Manager

• Deployed FC Re Enrollment, IMODS and NJIIS immunization registry projects.
• Effecti e management and leadership of legacy application de elopment, including re-engineering processes data migration/con ersion from legacy code. Manage deli erables and project timelines, WBS, resource allocation.
• Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced. Check the Electronic Health Records EHR in in compliance with DHSS defined requirements for all the registries. EHDI, immunization, Death registry . Ensure the inbound and outbound to the system has alid data.
• Monitor and Control progress of project acti ities, ensure key de elopment milestones agreed upon with program are achie ed, and ensure deli erables proceed based on the agreed upon timeline.
• Worked with external endors of IBM and Genesis during implementation of immunization registry project.
• Worked with Project sponsors and project stakeholders to identify dependencies, KPI, critical success factors key stakeholders, project risks from execution and project planning. Comply with CDC mandate for all immunization registries.
• Coordinate and manage external dependencies, monitor control project schedule and raise awareness of risks to leadership. Administer Track it for defect summarization and resolution tracking.
• Work with Resource Managers and pro ide funding details, Project s scope, and project timelines and seek staffing agreements resol e staffing risks. Work with all IT and BAT Business Alignment Team to identify dependencies, critical success factors key stakeholders, project risks from execution and project planning.

Confidential

Project/Program Manager- PMO

• IPC Systems offers high and low touch trading communications solutions to the global financial trading community including the top in estment banks, hedge funds and in estment managers in established and emerging markets.
• Deployed R D portfolio of projects for RBS, DBS and US Bank through all phases of the de elopment and implementation process. Responsible for project budget, schedule, quality and resource management. The portfolio under R D Application group included Blue Wa e, Unified CTI, RBS Speakerbus, Lync Integration, and Pulse Mobile iPad apps all integrating with Unigy.
• Working with PMO, ser ed as a liaison between Marketing, Sales, Operations, Ser ice Deli ery, QA, Manufacturing and Engineering teams, manage relationships with endors, off-shore de elopment resources and on-site contractors for arious application group projects.
• As program Manager, responsible for directing technical management operations including planning, budget, scope de elopment, research methods, procedures and project close-outs, project post mortem for IPC's Product, Ser ices RFP, SOW, Executi e Reports and Dashboards , and Application deli eries both at project program le el.
• Assisted P of applications in leading the applications de elopment group which is responsible for de elopment of desktop and mobile applications. Assisted in building this group from the ground up and am responsible for planning, budgeting and deli ery of its products.
• Managed and tracked program progress as assigned on a continual basis, identifying and tracking both cross-project and cross-functional issues, scope issues at project and program le el, timeline issues, and budget issues. Proacti e with project team to achie e timely resolution of these issues to achie e appro ed program objecti es.
• Execution of projects including coordination of resource allocation, scheduling, setting and tracking deadlines, tracking of the assigned project s to ensure that policies and procedures are being followed, that goals and objecti es are met, within agreed upon budgets.

Confidential

Project/Program Manager

• Re amped the whole WilmerHale current site with new solution using Ektron CMS, new email automation system, sa ing costs and time. Iron Mountain project implementation with location search using Google analytics tool. With User Experience UX and rich User Interface UI solutions. Implemented projects in Agile scrum.
• Setup a Project Management Office and defined policies and go ernance. Defined project objecti es balancing the project constraints along with creating and managing project schedule, dependencies, and critical path though the project lifecycle.
• De eloped procurement SOW's, deli erables and Ser ice Le el Agreements also ensuring endor performance and deli erables meet contract specifications. Implemented CMS using Ektron, Sil erpop email automation for WilmerHale.
• endor management with Ektron, Sil erpop and Adobe Omniture to implement a new solution. Implemented Google Analytics for Iron Mountain. Ser ed as the primary liaison between technology teams and WilmerHale/Iron Mountain team and business users.
• Pro iding leadership support, customer relation support, in depth work analysis, performance measurement, negotiating and decision making with arious groups. Google location finder web ser ices for Iron Mountain.

Confidential

Project/Program Manager

• Turned around a challenged C S Common Ser ices project towards a positi e direction by pro iding the best of breed solution and production support processes to ensure scope control, quality assurance, effecti e resource utilization, risk mitigation, schedule, adherence, effecti e communication and customer ser ice sa ing on costs and resources.
• Data Mining/Metadata Analysis/Profiling, ETL Design/data con ersion and execution to staging tables using Informatica SAS tool. Extensi ely used PM tools MS Office, MS Project, isio, Power Point, Clarity Share point.
• Worked as part of PMO group in a matrix organization structure with cross-functional teams consisting of more than 30 indi iduals, including offshore PMs, consultants offshore technology and business team.
• Worked on putting together a comprehensi e RFP that defined the project scope, endor questionnaire, contractual pro isions, e aluation criteria and instructions to respondents. Best use of Agile and waterfall methodologies in implementing the projects also implementing the HIPAA regulations, compliance and standards.
• Client Connect Programs include: RECAP to RxCLAIM Migration Adjudication Application Support First Data Bank and Medi-Span Drug Code Translation and Group Processing GCN to GPI Synchronization Common Ser ices Framework: Formulary, Drug Maintenance Prior Authorization Eligibility and Client Billing and Reporting endor Transition and GAPs Clinical Programs, Benefit Setup, Transition Fill Claims/Paper Claims/Claims History, Customer Care/Mail Claims Processing, Rebates, Specialty Rx Pharmacy Benefit Management PBM .
• Worked closely with C S Caremark business IT team, managed endor selection and managing of onsite and offshore teams to achie e goals of the Caremark Common Ser ices project along with directly

Alerts for IREA systems, Unemployment Insurance Benefit UIB , Recoupment Enhancement top BE Referral

• Managed arious web/internet based projects for the clients, which in ol es applicant inter iews, fraud detection and income match and employee match sub projects. Used SAS to fetch manage data for employee match and used SAS procedure output with the SAS Output Deli ery System ODS .
• Successfully managed projects for Alerts-IREA systems and its client agencies, as well as o ersee the de elopment and progress of all administrati e and technical project operations of the Technical Ser ices Group.
• Responsible to communicate project details to the Executi e le el as well as Project Team le el and understand the different communication patterns. Managed and implemented the best knowledge, tools and techniques as a good practice for the effecti e management of the Alerts Projects and sub projects.
• De eloped integrated project plans, implementation schedules, cost estimates, scope documents, resource estimates WBS. Defined acti ities, identified risks, planned risk responses and resol ed problems or conflicts that arise in meetings. Scope analysis, change control and risk control procedures, issue and defect control procedures for the project Alerts Undercare applications for arious departments. Worked closely with marketing operations departments, Functional Manager and project team to achie e goals of the Alerts and Undercare Projects of City of NY's IREA systems.

Confidential

Project Manager

• Managed all web projects of e-Net for Port Authority of NY NJ using waterfall and Agile-Scrum methodologies. Managed project budget schedule, dependencies, and critical path though the project lifecycle. Re iewed and e aluated baselines and executes project plans, schedules and budgets in accordance with project baselines.
• Coordinated and assisted the Quality Assurance team for implementations, integrations de elopment for production and test en ironments of the projects with Port Authority of NY NJ like staff directory modules, and Auto Trade.
• Managed Web media, publishing and other projects for Public Affairs TB T departments. Implemented Drupal CMS for HR department. Managed sub projects for HR department, which in ol ed request to fill acant positions and Course Registration. Managed sur eys, art shows, training modules. Implemented Mobile Alerts for PA Path.
• Deployed E-Commerce projects that include EZ-Pass, Airport parking and Port Commerce.
• Managed all the postings on e-Net such as Employee Bulletins, Trading Post, PA-News, and public affairs through eNet and Automation of TSD broadcast applications. Managed projects for digital media and photo portfolios of TB T dept.
• De eloped procurement SOW's, SLA's ensuring endor performance and deli erables meet contract specifications.

Confidential

Project Lead

• Responsible for the management of design, de elopment and implementation of Medbookstore web/e-Commerce project following the full systems de elopment lifecycle SDLC with a clear understanding of user subscription based E-Commerce systems. Lead and managed the re enue generating Medbookstore project, de elopment groups and/or application support functions for the entire team.
• In ol ed in facilitating and leading meetings for project updates and information exchange between technology groups and managing and administering se eral third party endors. Identify and monitor risks on a continuous basis throughout the project, identify application systems problems, defect resolution on a continuing basis, and made impro ements as desired. Deployed the product in accordance with quality standards. Monitor Customer pulse and web traffic trends during peak times. Customer appreciation programs.