SUMMARY:

• A Certified Scrum Master and Business Analyst with 7+ years’ work experience in the Financial, Health and Energy industries.
• Works well individually and collaboratively with teams, and Product Owner as a servant leader to drive the adoption and enforcement of the Scrum framework while fostering a self - organized team environment.
• Experienced in SDLC, Business Process Optimization and Tuning and a strong have knowledge of Kanban and SAFe.
• Possesses the technical ability to analyze and understand problems quickly and to help the team remove impediments.
• Keeps the teams focused on the vision to deliver success in a rapidly evolving and dynamic environment.
• A highly motivated, enthusiastic, and energetic leader, passionate about bringing enthusiasm and team building in a fun and safe environment.

TECHNICAL SKILLS:

Customer Relations: Fit Gap Analysis Services(SSIS)

Financial Accounting: SQL Reporting Services(SSRS)

Banking: Jira/Confluence

Agile / Scrum/ Waterfall: Estimation/Forecasting

SQL Requirement Gathering: Facilitation

MS Excel, Word, Power Point, Visio, Access: Stakeholder Management

BPMN: Research

Business Analysis: Conflict Management

Management Presentations: Kanban/ SAFe

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Scrum Master

Responsibilities:

• Lead multiple cross functional Agile teams on various projects and communicated effectively with all levels of the organization.
• Actively removed impediments that blocked progress for the Release Train to support scrum team delivery.
• Supported and educated the Product Owner, especially on grooming, prioritization and maintaining the product backlog for specific product solutions and to shape product roadmap and vision.
• Partnered and collaborated with stakeholders, vendors and dependent team, and coordinated requirements from all stakeholders including reviewing BRDs, writing and/or reviewing SRS, obtaining required sign offs.
• Lead increment planning sessions to establish scope, build release plans and promoted joint accountability for results and solving productivity issues.
• Facilitated Scrum ceremonies between cross-functional teams to actively manage risks and external dependencies.
• Championed and fostered project change management processes and procedures.
• Liaison with various technology groups and track multiple work streams.
• Ensured projects followed standard policies, procedures, and practices, and the continual flow of high-quality value from the Release projects.
• Used reporting tools to monitor the progress of the portfolio delivery and ensured timely and effective communication of the status and assessment of risks/issues.
• Developed and maintained project performance metrics including the publishing of reports and corrective action summaries.

Confidential, Tampa, FL

Scrum Master

Responsibilities:

• Coordinated, scheduled, facilitated, and led scrum related ceremonies such as backlog grooming, sprint planning, daily stand-up meetings, sprint review/demo meetings and sprint retrospection meetings.
• Provided guidance, support, and coaching to the teams across all roles and functions.
• Removed impediments of the team, either personally or by finding the right personnel to do so.
• Facilitated increasing team maturity and ensured a sustainable pace of work and acted as a trusted advisor.
• Identified opportunities for individuals to contribute more and grow as team members.
• Identified opportunities to improve processes and remove bottlenecks in a way that drives systematic improvement in the teams’ ability to deliver value to customers and the enterprise.
• Leveraged numerous, well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., burndown techniques, retrospective formats, test-driven development, etc.).
• Conducted meticulous GAP analysis processes to increase operational efficiency and alignment of business unit objectives.
• Take responsibility for managing dependencies between teams, as well as with personnel, departments, and third-parties outside the teams.
• Escalated risks and issues identified by team members as appropriate to make sure they are addressed.
• Ensured that the team remained focused with the spring goals.

Confidential, Dayton, OH

Business Analyst

Responsibilities:

• Worked closely with business stakeholders to identify, assess and scope new projects.
• Performed high level requirement estimation and planning, requirement definition, documentation and impact analysis to facilitate work estimation by other multiple impacted application support groups.
• Worked closely with project managers and business users to formalize business ideas and define requirements.
• Performed gap analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Prepared use case models based on business requirement documentation gathered through interaction with users.
• Coordinated with vendors/infrastructure/stakeholders to evaluate existing processes and to implement the product requirements document as needed.
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing.
• Created scope, vision and use case documents, business process models, use case diagrams, activity diagram and state chart diagram.
• Worked closely with project managers, business users to formalize a business idea and define requirements.
• Participated in inception of a firm-wide application for client on-boarding to ensure smooth coordination between different functional groups.
• Worked with focus groups to prioritize business problems and monitored smooth flow of work at engineering and site level.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Interacted with the developers and defined the needs to update the design of the graphical user interface.
• Participated in various meetings and discussed enhancement and modification request issues.
• Responsibilities also included analyzing and testing the user interface and constantly redesigning the system to increase its user friendliness for the clients.
• Ensured all artifacts complied with corporate policies and guidelines.

Confidential

Business Analyst

Responsibilities:

• Conducted meetings, interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Used Activity cost flow diagram.
• Drafted data requirements for conversion from AIX to Windows and from Access to Oracle formats.
• Prepare presentations and Coordinated meetings and activities with various region and country counter-parts.
• Track and monitor progress.
• Undertook GAP analysis to identify problems in existing systems.
• Undertook back end testing using SQL and wrote queries.
• Helped identifying reports for decision support system and was interacted with database designers and architect.
• Extracted the business requirements from the end users keeping in mind their need for the application and documenting it in MS Excel and MS Visio for the developers.
• Conducted milestones planning of the project through walkthroughs and meetings with various leads from Development, QA and Technical Support teams.
• Documented System Requirements and features requirements and supplementary requirements using Rational Requisite Pro.
• Used Use Case Models and Business Object Models.
• Created both high-level and detailed Use Case Models to define the features of the application to be used by the development team.
• Prepared Business Workflow model.