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Quality Assurance Analyst Resume Profile

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Summary:

I enjoy assignments that focus upon business process optimization, regulatory compliance and information technology implementation. My passion and expertise is to combine my project management skills with technology-based processes that solve business problems and deliver accurate, secure and compliant data.

Career History Summary of Accomplishments:
IT Manager, Confidential Responsible for physical and enterprise applications structure, maintenance and upgrades. Role activities include Tier 1 application and infrastructure support, installation and deployment of Sage/MAS ERP, MS Exchange Server, MS Application Server and other legacy applications. Successfully upgraded network and software components from Windows Small Business Server 2006 to Windows Server 2012 applications. Certified business as PCI version 2.0 compliant. Assumed primary point of contact for all hardware, software and outsourced IT consulting services.

Project Manager

Confidential

Managed a portfolio of Armstrong.com web enhancements, including South America, PACRIM and European country-site. Highlights of delivered services include EU-compliance with cookie files, introduction of a Global Project Gallery web application and numerous new-product line offerings.

Project Manager

Confidential

  • Managed two 2 active projects: 1 Linking, Planning and NEPA Phase 2 that provides intelligent forms and mapping solutions for PennDOT employees allowing ranking and prioritization of transportation projects and compliance with the National Environmental Policy Act NEPA and 2 Small Business Element Mandate a regulatory compliance effort in conjunction with the U.S. Department of Transportation
  • Project budgets averaged 4,500 resource hours at approximately 6 calendar months Clarity MS Project Server environments

Application Systems Analyst

Confidential

  • Launched Metrix Field Service Automation to 160 mobile Field Technicians and 30 national Service/Repair centers. Installed and configured back-end database, application and VPN servers, designed mobile tablet screen interface XML C code and validated all data transactional processing Sales Order generation, Inventory movement, Baan Financials
  • Integration with BaaN ERP modules project budget was 12 calendar months with roughly 5.5 full-time resources approx. 11,000 hours

Project Manager

Confidential

  • Implemented a web-based inventory management and Point of Sale system for US Cellular's Battery Swap Program. Estimated 7.68 MM annual revenue directly responsible for communicating account scorecard to US Cellular's executive team MS Project Server and Daptiv Portfolio Management environments initial project had 6 calendar month budget with 4.5 full-time resources approx. 4,000 hours
  • Integrated program data into Microsoft Dynamics Accounting/Supply Chain Management and in-house Warehouse/Order Management systems process improvement definitions for Forward/Reverse Logistics operations

Project Manager

Confidential

  • Initiated four 4 strategic initiatives/business cases into eBusiness Systems' project portfolio
  • Defined eBusiness Systems' Project Management processes within Highmark's SDLC and IBM's Rational Unified Process RUP management framework

Project Manager

Confidential

Developed a global purchasing department's performance metrics reporting system and authored a process manual explaining the administration of metrics gathering and reporting system administration Cognos Impromptu

Project Manager

Confidential

  • Managed the delivery of three 3 iPipeline iGo-Fillable Forms projects using Agile/Scrum Project Management Methodologies average project team was 4 resources at 4 month calendar duration approx. 3,000 hours
  • Introduced iPipeline's first project Change Management/Software Release framework and governance model MS Project Server, SharePoint environment

Project Manger

Confidential

Managed the delivery of a comprehensive Information Technology Governance Controls ITCG Sustainability Framework design including Process/Procedure Documentation, Issues/Remediation areas, Educational Templates, Change Management/Enhancement Request Protocols, Metrics Design Measurement Approach strategy and COBIT 4.0 and IT General Controls mappings/inventory budget was 6 calendar months with 10 full time resources approx. 15,000 hours

Project Manager

Confidential

Administered project initiating monitoring processes, including scope verification, change control, business-case validation and return-on-investment analysis Defined and implemented AOL's first SOX-compliant project document repository EMC's Documentum and project management information system Primavera's TeamPlay Project Lead on internal cardholder security PCI/CISP validation, Sarbanes-Oxley, FTC Telemarketing and AOL Standards of Business/Internal Audit compliance projects

Developed AOL Access Marketing's Price Index Request Process and management reporting led development team on authentication enhancements to AOL's checking payment processing system and bad debt/collection management systems, early adopter team member on AOL's SAP Financials/Accounts Payables system implementation

Senior Business/Quality Assurance Analyst

Confidential

Co-developed Ness USA's first Microsoft Content Management System's QuickStart and Content Management Envisioning Workshop product offerings Interwoven's Team Site, EMC's Documentum, Microsoft's Commerce, Content Management, SharePoint Server

Senior Analyst/Team Lead

Confidential

Led overall program management supervision for a DoD Health Care Management client utilizing DoD 5000 Series acquisition and project management methodologies Oracle database enrollment solution

Staff Consultant

Confidential

Advised functional usage of Order Execution, Supply Chain Management, Demand Replenishment/Forecasting, Warehouse Management and Customer Relationship Management CRM software IMI's System ESS to customers and internal staff integrations to Oracle Financials, Manugusitics Logistics/Transportation Planning modules

Client Representative

Confidential

Supply Chain management software implementation Prescient XE Demand Planning and Forecasting and support

Information Systems Representative

Confidential

Retail Point of Sale system implementation Triad Systems and support retail operations and financial oversight/management reporting

Operations/Service Manager

Confidential

General retail store operations management

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