SUMMARY

• Highly driven, detail - oriented IT professional with over 14 years combined experience in software development and management of enterprise IT and operations projects
• Expertise in Project Management including concepts of end-to-end project planning, implementation, scope management, activity sequencing, requirement gathering and analysis, risk analysis and quality management
• Managed digital transformation projects for pharmaceutical, healthcare and financial services clients
• Designed and implemented information distribution plan ensuring stakeholders have an opportunity to review all deliverables in an informal arena prior to submission for policy and procedural clearance
• Managed medium and high complexity projects with cross functional teams that included onsite and offshore resources consisting of Business Analysts, Quality Analysts and Developers.
• Expertise to blend business and technical knowledge with leadership skills to achieve strategic project goals defined in project charter and tracking key KPIs like Schedule, Quality and Risk Score.
• Recognized by users/clients for technical expertise, project management and implementation abilities.
• Demonstrated excellent stakeholder’s expectation management and problem-solving skills with IT and business leaders including executive sponsor, VPs and directors from IT, Compliance, Operations, and Accounting departments.
• Excellent communication and presentation skills with ability to work as a team player as well as independently handle assignments.

TECHNICAL SKILLS

Managerial: Project planning, Inter-divisional coordination, Requirement management, Defect and risk management, Time management & budget tracking, Quality Assurance management, Onsite-Offshore coordination

Project Methodologies: SDLC - Agile, Waterfall, Monthly/Weekly Status Reports, PMI-PMBOK methodologies, SCRUM, Kanban

Tools: MS Office Suite - Word, Excel, PowerPoint, Microsoft Project, Visio; SharePoint, AtTask, CaseComplete, Fogbugz, Bugzilla, JIRA, Confluence, Eclipse PPM, Daptiv PPM

Technical: Java & J2EE Technologies - Servlets, JSP, JSF, Struts, Hibernate, Spring, XML, HTML, JBoss Drools, jBPM, .Net Framework, DevExpressJS, SSIS, SSRS, Alfresco CMS, Mirth Connect; Database MS SQL, Oracle, MySQL, PostgreSQL; Cloud technologies AWS, MS Azure

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Tools: /Technologies:Java, JavaScript, Mirth Connect 3.6, AWS, MySQL, GitHub, JIRA

Responsibilities:

• Led development of gateway platform for NY state’s largest public HIE for data integration of multiple EHR vendors and participants, with each new EHR implementation being a separate project.
• Implementation and configuration of multiple channels in Mirth Connect to facilitate seamless data flow from EHR/Providers to Confidential portal.
• Facilitated data mapping and data validation requirement review meetings with development team and client
• Facilitate project kickoff meetings with client and vendors
• Vendor management - managed communication with each EHR vendor from kick off to go live
• Facilitate QA and UAT, Production deployment planning and execution for each EHR integration implementation.
• Post-production monitoring and reporting for all live data feeds for EHR vendors and providers/practices.
• Project management - initiation, planning, forecasting, issue management and resolution, client communications/reporting
• Set up Kanban board to review multiple EHR implementations at one place and manage execution efficiently

Confidential

Technical Project Manager

Tools: /Technologies: Angular, NodeJS, GitHub, SQL, JSON, Oracle 11g, Postman, AWS, Apigee Gateway

Responsibilities:

• As part of digital transformation strategy of Confidential, led API services development to deliver IFCS product and reporting services to end customer through API using agile methodologies
• Integration with Confidential ’s OLS (Online Self-service) module to enhance the user experience and allow for quicker capability development, reporting, data analytics
• Responsive user experience design to enable access of portal services across multiple devices - web, tablets, mobiles.
• Facilitated integration of APIs in customer’s environment and coordinated QA and UAT testing
• Integration to the Confidential payment gateway to facilitate mobile payments
• Deployment on AWS cloud platform as part of digital and technology transformation
• As a scrum master, create and manage scrum board to plan and review sprint deliverables; Facilitated daily scrum meetings, sprint planning and review and retrospective meetings
• Project management - planning, execution, issue and risk resolution management (RAID log), status reporting, forecasting and budgeting

Confidential, CT

Senior Project Manager

Tools: /Technologies: Angular, NodeJS, Java, JBPM Workflow management, JBoss Drools rules engine, Amazon Web Services (AWS), AWS DMS, PostgreSQL, Oracle, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, JIRA

Responsibilities:

• As part of Digital Transformation strategy projects, let automation of enterprise application and process of medical drug data load, maintenance and data analytical application to facilitate operational savings by quicker data updates on daily/weekly basis vs. monthly to provide updated data information to client’s customer sooner.
• Led enterprise-wide solution development to automate medical drug data transformation with combination of business rules engine, workflow management and ETL process to build AWS-cloud based data store as input to various enterprise applications, API calls, and customer-focused SAS products
• Redesigned RJ Health’s drug data analytical portal to include responsive design, user profile configuration, notifications, recommendation services to help customers understand and manage their drug spend and increase savings.
• Introduced Agile processes with scrum framework for project execution to deliver value to the customer incrementally
• Responsible for Sprint Planning and retrospective, creation and maintenance of Product Backlog (and continuously prioritize with Product Owners), and Sprint Backlog, and reporting metrics to sponsors and client leadership
• Worked closely with the Business, Database and AWS Data Migration, technical architects in determining the exact business rules and functionalities to be implemented for the application as well as migration process.
• Facilitated preparation and review session of technical design documents and data mapping documents that are used as input by rules engine and ETL development team.
• Project management, Client management, weekly executive status reporting
• Managing day-to-day project communications with project stakeholders and business users to understand business requirements, coordinating QA and UAT tasks and UAT/production deployment activities

Confidential, FL

Senior Project Manager

Tools: /Technologies: Net Framework 4.0, DevExpress JS, MS SQL Server 2014, SSIS, SSRS, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, JIRA, ETL

Responsibilities:

• Led development of healthcare analytical and reporting product using agile processes and scrum framework
• Managed multiple projects simultaneously as part of client’s program and product development
• Developed and helped client to launch comprehensive end-to-end digital solution successfully for Oncology Care Model (OCM) with the help of AWS cloud-based data exchange hub and advanced user experience to develop responsive design analytical applications.
• Master Data Management: Led a team of architects, and data analyst professionals to develop a large-scale data exchange hub using AWS cloud - MS SQL Server, ETL process to extract/match patients records from various EMR systems using MDM/MPI logic
• Healthcare Analytics/Reporting: Managing Healthcare Analytics/Reporting SaaS project which included development of cloud (AWS) based healthcare analytics/reporting portal through integration of EHR/Claims data from healthcare practices
• Included development of dashboards and reports for various healthcare payment and performance measurement models - Population Health: Utilization and Cost Performance reports, Oncology Care Model (OCM measures) dashboard, MEOS (Monthly Enhanced Oncology Services) adhoc reports for various clinical practices and providers for regulatory reporting as well as to help providers manage cost effectively and improve quality care.
• Managed AWS resources utilization to effectively spend project budget by implementing project and data governance and security policies across project and client teams.
• Design and development of healthcare data exchange/data warehouse with data from various provider and hospital settings to facilitate quick but secure data sharing, collaboration across different verticals of clients and customers.
• Established ETL process to manage data for 4 clients from 4 EHR systems
• Facilitated data model requirement gathering session between business users and development team.
• Reviewed and facilitated walkthroughs for data models designs, technical architecture meetings.
• Analyzing the needs and interests of internal Departmental client groups into EDW solutions
• Design and implement multi-dimensional models, including the construction of Data View, Dimensions, and Data Cubes.
• Provide overall leadership and direction to Project Teams for solution delivery of Business Intelligence and Data Warehousing
• Facilitated development of pre-defined dashboards and reports along with the ability for users to create ad-hoc reports with user experience designed for web, mobile and tablets
• Introduced agile methodology and SCRUM framework to effectively roll out product deliverables and features in increments
• Worked as Scrum Master with DEV/QA team to plan/execute sprints; facilitated sprint planning and review meetings
• Facilitated sprint retrospective meetings with stakeholders for final sign off; Arranged and presented product demos for client and client’s customers; Prepared and presented project status reports for SLT, VPs
• Facilitated data model requirement gathering session between business users and development team.
• Analyzing the needs and interests of internal Departmental client groups into EDW solutions
• Reviewed and facilitated design sessions and implementation of multi-dimensional models, including the construction of Data View, Dimensions, and Data Cubes.
• Managed QA and UAT to ensure data quality and compliance for each client, by analyzing and resolving data integration issues
• Conducted training for users to help learn dashboards and ad-hoc capabilities of the analytical tool
• Managing day-to-day project communication with project stakeholders and business users to understand business requirements, coordinating testing and production deployment activities

Confidential

Senior Project Manager

Tools: /Technologies: Net Framework 4.0, Angular JS, MS SQL Server 2012, HTML5, MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, JIRA

Responsibilities:

• Successfully transformed and migrated existing client website from locally hosted environment to MS Azure-cloud setup and responsive user-interface design for web, mobiles and tablets.
• Process Automation- automated nutrient information data load/update process with ETL setup and SSIS package implementation.
• Helped client to manage new data load process as well minor website changes automatically using SSIS package and quicker cloud-based deployments with reduced downtimes.
• Created and managed project schedules, tracking deliverables, and discussing activity prioritization for the team with client
• Led and facilitated group sessions with stakeholders to develop documentation that clearly communicated the intended user experience, and represented the business strategy and objectives

Confidential, Springfield, MA

IT Project Manager

Responsibilities:

• Worked on project feasibility assessment and presented it to SLT for them to take decision on project kick-off
• Created RFPs for vendor selection process; Worked with vendors for new contracts
• Worked with Stakeholders and resource managers to create budget estimate for these projects
• Worked with business project leads to understand cost savings and minimize project’s budget to get approvals from SLT and finance team
• As a part of core team for the project, arranged and facilitated oversight committee meetings, whiteboard sessions with SLT and Stakeholders to discuss project scope and requirements; Created project charter and project plans
• Worked with application managers and team leads to create WBS and project schedule
• Planned and managed Integration testing for ICD10 Implementation with total budget of $10M, with team size of 30+ resources and over 30 different applications across the organization
• Coordinated with development team and QA team to resolve critical issues found during testing
• Managed all technical aspects of the project to resolve complex issues during testing including overseeing creation of project schedule, managing resources and project documents & reports
• Introduced new processes to conduct integration testing, issue tracking in efficient way to improve coordination between team members and stakeholders
• Created and maintained project plan, project schedule and documentation, and acted as a liaison between IT team and other business areas.
• Acted as a sole point of contact person for end users and stakeholders as well as senior leadership team - CIO, VPs and SVPs to deliver IT project status reports; Managed and communicated project risks efficiently for faster resolution/mitigation
• Coordinated application development and upgrade activities for clinical application to achieve ICD10 compliance
• Assisted QA and UAT planning and execution; Coordinated production deployment and post-production support activities

Tools: /Technologies: Java, J2EE, Spring, Hibernate, Oracle, Cerner Healthcare Suite - CPOE, PowerOrders, PowerChart EHR, McKesson Healthcare Suite, Meditech, Eclipse PPM, MS Visio, MS PowerPoint, MS Excel, MS Word

Confidential

Project Manger

Responsibilities:

• Managed various strategic IT projects & initiatives which aligned with CareCentrix’s mission to provide lower healthcare costs & high quality service to its patients at home
• Led cross-functional teams of 10-15 members to design, develop and deploy efficient Claims Auto-Adjudication System using JBoss rules engine, and Java, J2EE technologies.
• Created and managed project charter and project management plan, project scope, risk, resource allocation and overall execution; Prepared weekly status reports for senior management to review
• Coordinated with offshore and onsite application development team and SMEs to facilitate critical project development as well as resolve production issues; coordinated production deployment in timely manner
• Conducted JAD sessions with SMEs, to facilitate creation of functional specification document (FSD) and requirement traceability matrix, Arranged technical review session to review Technical Design Specification (HLD and LLD) documents.
• Handled defect tracking and metrics reporting
• Improved change management documentation and reporting
• Conducted weekly meetings with business owners to analyze, provide options and prioritize production issues.
• Effective fulfillment of liaison duties between business teams and the technology group, through defined processes.
• As a Business System analyst, gathered and analyzed requirements to create business requirement document (BRD); Conducted GAP Analysis and feasibility study and performed impact analysis for proposed enhancements and production support.
• Ensure project success through proactive direction and mentoring of the application development and QA team

Tools: /Technologies:Java, J2EE, Oracle 10g, JBoss Drools rules engine, Hibernate, MS Project, MS Visio, MS Office Suite, Fogbugz, AtTask

Confidential

Project Manger

Responsibilities:

• Coordinated development of business rules and application changes to implement new workflow changes for improved eligibility checking process
• Managed development and testing activities and deployment for Eligibility Check Job for Pending claims
• Responsible for coordination with providers & payers for application testing
• Facilitated and participated in JAD sessions to gather project requirements with Stakeholders & business sponsors.
• Conducted weekly project status meetings with Stakeholders, Technical, Business & QA team.
• Managed & controlled risk logs; risk analysis & change request management, issue resolutions
• Coordinated technical design review session, application testing and production deployment activities

Confidential

Project Manger

Responsibilities:

• Responsible for coordination with providers & payers for 5010-readiness requirement gathering as well as testing
• Facilitated and participated in JAD sessions to gather project requirements with Stakeholders & business sponsors.
• Conducted weekly project status meetings with Stakeholders, Technical, Business & QA team.
• Coordinated development of rules engine application changes to add 5010 claims compliance features and business rules
• Managed & controlled risk logs; risk analysis & change request management, issue resolutions
• Coordinated technical design review session, application testing and production deployment activities

Confidential

Project Manger

Responsibilities:

• Organized and utilized web helpdesk ticketing system to improve production issue tacking & resolution system
• Educated business users, supervisors, development and QA team about the new web helpdesk process to create and submit ticket for any production issues.
• Conducted weekly meetings with business users to analyze, discuss, prioritize production issues and provide solutions;
• Conducted daily standup meetings with development & QA team to facilitate application development and testing of critical and high priority production issue fixes; Coordinated with QA managers for resources and facilitated QA/UAT schedules for these issue fixes; Handled production deployment activities to deploy issue fixes on production in time.
• Followed up with business users for closure of production issue tickets on successful implementation of solution on production.
• Created customized reports for business users and senior management to review the production issue status on weekly basis

Confidential

Project Lead/Sr. Software Developer

Responsibilities:

• Requirement gathering and analysis. Coordinated and managed application development activities; Research on Alfresco customization - worked on custom content types, aspects, custom actions and rules, Alfresco web client API, Webservices API
• Software Developer for the IDM web application.
• Responsible for customization of Alfresco as per the client needs and deploying the application on application server; Production support activities.

Confidential, NY

Project Lead/Sr. Software Developer

Responsibilities:

• Requirement gathering and analysis
• Coordinated & managed application development activities
• Responsible on Liferay customization and custom portlet development & Alfresco Customization
• Handled development, production deployment, integration; Production Support & maintenance.

Confidential

Software Developer

Responsibilities:

• Lead application developer
• Unit testing, production deployment & support

Confidential

Software Developer

Responsibilities:

• As a Project Coordinator, handled communication between project team and client
• Responsible for requirement gathering from client and requirement analysis.
• As Software Developer, developed and deployed web application changes & enhancements on production.