SUMMARY

• Active Secret Clearance
• 10+ years of software quality assurance testing experience, both manual and automated.
• Test plan, test case, use case document, defect tracking, reporting, functional specification and business requirements experience.
• Knowledge of QA standards and testing methodologies for client server, GUI, web and mobile applications.
• Black box, white box, load, stress, performance, functional, GUI, Front End, Back End and volume testing experience.
• Experience with Oracle Business intelligence Enterprise Edition and Enterprise performance Management.
• Expensive knowledge with SQL preparation in Oracle, SQL Server, DB2 and ETL data validation using ODI, SSIS and DataStage.
• Experience with BI report validation on Bi environments.
• Knowledge of ETL and BI Testing processes.
• Utilization and knowledge of SharePoint for Project Management.

PROFESSIONAL EXPERIENCE

Sr Consultant/Test Engineer

Confidential, Fairway, KS

Responsibilities:

• Develop performance test strategy and test plans for large, medium and small projects, working closely with business and IT team stakeholders to identify SLAs and critical transactions for applications and systems for GE Oil & Gas.
• Performance tests across multiple messaging protocols (including HTTP), focusing on overall application performance - validating that application response outputs accurately reflect business requirements.
• Tracks and communicates task progress, status and key performance metrics.
• Documents defects related to application and/or system performance in JIRA.
• Develops and executes performance optimization experiments and recommends short and long term plans for performance improvements.
• Follows the Company’s software development life cycle (SDLC) and participates in design and code review processes as well as leads performance test plan/strategy reviews.
• Serves as a subject matter expert on their application team, provides technical guidance and assists less experienced department members with questions, priorities and problem resolutions.
• Adheres to established timelines, guidelines and architectural principles and procedures for delivering defect-free quality solutions that meet company and departmental standards and customer requirements.
• Follows technology trends and advancements in the field of performance testing. Researches and implements new performance technology and processes
• Strong hands-on skills in developing of test scripts for Extract-Transform-Load (ETL) Routines in the data warehousing environment.
• Strong SQL skills and ability to write SQL to compare and reconcile source and target databases.
• Create, review and execute test cases in HP ALM and Load Runner to ensure systems are performing according to requirements and technical specifications.
• Verify that data is transformed correctly according to various business requirements and rules.
• Make sure that all projected data is loaded into the data warehouse per requirements
• Make sure that ETL application appropriately rejects, replaces with default values and reports invalid data
• Create MS SQL queries to validate the flow of data across multiple platforms including mainframe, client, client/server, and web applications as part of unit, integration, system and regression testing.
• Agile and Scrum Environment

Test Engineer

Confidential

Responsibilities:

• Knowledge of medical insurance standards and processes to meet government Medicare compliance for UHC.
• Utilized specified government databases and tools to ensure all data between UHC and government meet all requirement specification.
• Knowledge of Medicare products.
• Strong logical approach to testing.
• Ability to work independently but remain accountable to the team-worked 100% remote on this assignment, also ability to work onsite 100%.
• Ability to test thoroughly when there are written detailed requirement for only enhancements to an existing tool.
• Ability to setup test data/scripts in SQL and Access to extract data and verify data.
• Ability to draft test plans for data entry forms, reports and report generating tools.
• Automated and rans tests in Rally, record the results and publish to specified location within the database.
• Utilization of Rally to automate test cases, log defects and participation in Scrum meetings.
• Conduct testing in an Agile and iterative manner.
• Ability to work well in a virtual and less than formal setting, utilizing Cisco Jabber, phone and email for communication.
• Create test cases and execution using Rally.
• Established a QA automation process utilizing Rally as UHC tool preference.
• Utilized SharePoint for Project Management.
• Knowledgeable in testing across multiple tiered platforms, like Google, Bing and other search engines.
• Ability to work with a team of BAs and Developers in a congenial manner.
• Ability to work in and Agile, Scrum and Waterfall environment.

Sr Software Engineer

Confidential

Responsibilities:

• Performance, Automated, Manuel testing and reporting utilizing such tools as SAP Netweaver, GIS applications, Load Runner 11.5, Precise I3, Apache JMeter, HP ALM, and SAP-ABAP.
• Regression, exploratory, security, and compatibility testing and reporting utilizing Soap UI 4.6.3, Load Runner 11.5 and Apache JMeter.
• Performance, volume, and load testing utilizing Apache JMeter, Load Runner 11.5, SAP Front End and Back End.
• Created MS SQL queries to validate the flow of data across multiple platforms including mainframe, client, client/server, and web applications as part of unit, integration, system and regression testing.
• Worked closely with product support to properly qualify, reproduce, and troubleshoot issues.
• Provided clear and accurate reports of what has been tested on a given environment.
• Created and maintained test documentation, test plan and test strategy in SharePoint.
• Managed all aspects of defect tracking for a team utilizing JIRA 6.2. This includes assessing the severity of defects and ensuring that defects are properly accounted for before a feature is considered complete or a product is released.
• Reviewed and contributed to product documentation related to new functionality.
• Created and executed automated test cases ALM HP Quality Center 11.
• Created and execute written, manual test cases.
• Create test plans, test strategies, requirement analysis, and test case matrix.
• Write Object Oriented code per specification in C++.
• Design, implement, conducted evaluation procedures to ensure compliance with applicable requirements.
• Utilized SharePoint for Project Management.
• Agile and Scrum Environment.

Project Test Coordinator

Confidential

Responsibilities:

• Coordinated between all departments involved in the project.
• Assisted in the development of a new QA department creating a TCOE (Testing Center of Excellence).
• Handled large and complex projects.
• Reported to the project manager all project(s) activity.
• Liaised with all employees that are involved in the project.
• Trained and mentored new and current employees.
• Created and presented project test plans and logged in SharePoint.
• Utilized SharePoint for Project Management.
• Involved in all phases of the project from the planning stages.
• Oversaw execution of the project.
• Reported to management on the development and progress of the project and documented utilizing SharePoint.
• Followed up on a project even after successful launch in completion of the whole project’s life cycle.
• Quick in solving problems as any delay could stall the whole process or delay project.
• Knowledge of QA testing tool Facets, MS SQL and automation of test scripts utilizing Team Foundation Server.
• Hands on person, available 24/7 (on-call).
• Utilized Team Foundation Server and Facets Applications for testing projects.
• Utilized SQL to extract data and compare for validation.
• Agile Environment.

Sr. QA Engineer

Confidential Lenexa, KS

Responsibilities:

• Executed data warehouse projects (ODS, ETL) test cases, perform data profiling and validation utilizing MS SQL and QTP.
• Strong SQL skills and ability to write SQL to compare and reconcile source and target databases.
• Product, functional, regression, and end-to-end integration testing, developed data test scripts and processes for a data warehouse.
• Strong hands-on skills in developing of test scripts for Extract-Transform-Load (ETL) Routines in the data warehousing environment.
• Prepared status summary reports with details of executed, passed and failed test utilizing Rally, Microsoft SQL Server 2008 and HP Quality Center 9.2.
• Utilized Load Runner 11.0 for batch and performance testing.
• Conducted GUI, Front End, Back End, UAT and Functional Testing.
• Interacted with developers, Business & Management Teams and End Users.
• Performed various functions prior to conducting tests such as data analysis and mapping
• Participated in regular project status meetings related to testing.
• Created, reviewed and executed test cases that ensure ETL systems are performing according to requirements and technical specifications.
• Verified that data is transformed correctly according to various business requirements and rules.
• Made sure that all projected data is loaded into the data warehouse per requirements
• Made sure that ETL application appropriately rejects, replaces with default values and reports invalid data
• Created MS SQL queries to validate the flow of data across multiple platforms including mainframe, client, client/server, and web applications as part of unit, integration, system and regression testing.
• Write Object oriented code per specification in C++.
• Scrum and Agile Environment.

Sr. Computer SpecialistKansas City, MO

Confidential

Responsibilities:

• Utilized established practices and techniques to develop test plans for executing unit, integration, system, and regression testing of client, client/server, and web applications utilizing Black Box testing techniques for the United States Marine Corps personnel systems.
• Utilized HP Quality Center to create and develop comprehensive test scripts based on design documents and system change request documents to ensure requirements, system enhancements and modifications are covered.
• Created MS SQL queries to validate the flow of data across multiple platforms including mainframe, client, client/server, and web applications as part of unit, integration, system and regression testing.
• Utilized Load Runner 11.0 for batch and performance testing
• Conducted GUI, Front End, Back End, Functional and UAT Testing.
• Utilized CICS to research or verify the accuracy of the USMC personnel data that is uploaded to the data warehouse and client/server applications.
• Utilized SharePoint for Project Management.
• Conducted peer reviews with developers, analysts, designers, technical writers, functional managers, and others impacted by maintenance and new development projects to ensure that the test plan satisfies requirements. This effort includes tracing identified deficiencies in the test plans to resolution, and reporting for historical and tracking purposes to an internal auditing team.
• Created and tracked application deficiencies found in unit, system, integration, or regression testing when executing test plans using JIRA for production trouble reports and test discrepancy reports. This includes diagnosing, tracking, and resolving production trouble reports and problems and test discrepancy reports.
• Created test plans and test case for SCRs, PTRs and various financial projects and stored results in HP ALM and SharePoint.
• Executed test scripts, report bugs and enhancements utilizing HP Quality Center.
• Handled the tasks of testing Microsoft-based and web-driven applications.
• Responsible for reviewing requirement specifications and updating the existing tests cases.
• Participated in various project status meetings and conducted JAD sessions.
• Agile Environment.

Confidential, MO

Software Quality Analyst / QA Tester

Responsibilities:

• Manual testing using Mercury testing tools to analyze results, track defects and generate reports.
• Utilized Load Runner 11.0 for batch and performance testing.
• Conducted GUI, Front End, Back End, UAT and Functional Testing.
• Analyzed the business, functional requirements and streamlined test activities.
• Developed test plans, test scenarios, and detailed test cases based on the use case documents, business requirements and functional specification.
• Examined applications for testing, data validation and workflow of customers.
• Created virtual users scripts and test scenarios, executed and monitored that scenario and analyzed the test results.
• Performed test for functionality, GUI, end-to-end, system, configuration and backend utilizing web server.
• Utilized SharePoint for Project Management.
• Created MS SQL queries to validate the flow of data across multiple platforms.
• Performed regression test to ensure product integrity after modification and enhancements.
• Waterfall and Agile Environment.
• Conducted system functionality testing and manual testing: developed and executed test cases, produced problem reports, suggestions, system test logs and test incidents reports.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design test plan and test cases for User Acceptance Testing.
• Coordinated work plans between project manager and client using MS Project.
• Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
• Conducted User Acceptance Testing, wrote SQL queries in MS Access and Oracle for data manipulation.
• Used Lotus Notes and SharePoint for Project Management.
• Developed client solutions to ensure work performed met or exceeded contract and service level obligations.
• Conducted GUI, Front End, Back End, UAT and Functional Testing.
• Managed small to medium sized clients, as measured by membership size and client revenue.
• Performed security testing of the basic security levels in the client link application security mechanism.
• Addressed a client's business problem or need and ensure that the recommended solutions are successfully implemented.
• Met with executives and upper management at client organizations to understand the client's business strategies
• Collaborated with clients to identify areas to personally assist in improving a client's business.
• Forged relationships with clients and assist customer product functionality.
• Trained group of customers on program capabilities, performance, discounts and extended services.
• Served as a client representative to other departments, collaborating with technical support, product development, sales, marketing and accounting.
• Provided full customer service and support to resolve any escalated issues that are not fixed by customer department.
• Prepared statistical charts on product performance and utilize reports in marketing material.
• Developed in-depth understanding of company products, industry trends and competition.
• Took on account management duties with new sales clients ensuring attainment of requirements and frequent contact in first year as customer.
• Traveled to industry conferences and meetings serving as company representative at client events.
• Accurately responded to pharmacy and member inquires about medical and pharmacy processing, claims adjudication, health plan benefit information and general inquiries.
• Reviewed, prepared and processed paper-based claims, UCF or DMR for direct customer reimbursement.
• Researched, resolved and responded to claims and other related issues to ensure customers received the best service through accurate and timely responses.
• Completed call logs and reports.
• Initiated claims process by setting accurate case reserves; entering documentation into databases; accessing special handling instructions in electronic and print format.
• Determined insurance coverage by verifying policies and other records; telephonic interviewing of claimants, insureds, and health care providers; reviewing medical and file documentation; requesting appropriate documentation or records; consulting with experts when appropriate.
• Communicated decisions on claims by responding to communications from: managers, injured workers, insureds, agents, health care providers, and others in a timely manner.
• Identified files involving potential investigation or subrogation with manager guidance by analyzing documentation and records; evaluating evidence; referring file to appropriate staff member.
• Processed claims by authorizing payments on medical bills and fees within statutory guidelines.
• Ensured accurate file documentation by complying with company procedures.
• Agile and Waterfall Environment.